Digital Community Manager

Digital Community Manager Job Description

The digital community manager interacts with customers and fans on various online and social platforms to foster a sense of community involvement. Strong writing and verbal skills are essential for this front-line brand manager role. Web analytics experience also may be required.

Typical digital community manager duties:

Initiating, moderating and monitoring live online conversations and sparking discussion on various social networking sitesCreating or editing online contentReporting usage data and responding to customer service and reputation issues

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Budget Processes
Compliance
Customer Service
Database
EO/IR systems
Facebook Insights
Instagram
Liaison
Marketing Activities
Microsoft Excel
Salary for Digital Community Manager
52000 - 74000
25th percentile
52000
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
64250
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
74000
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Digital Strategist 82750 98750 117750 Digital Marketing Manager 78750 98500 112500 Digital Marketing Specialist 55750 66750 79250 Digital Project Manager 72250 92250 109000 Web/Mobile Analytics Specialist 71250 85250 108250 Email Marketing Manager 67000 81750 101000 Email Marketing Specialist 51000 62000 73000 SEO Specialist 57250 75250 88500 Paid Search Specialist 54000 67000 82000 Marketing Automation Specialist 61250 74750 94000 Social Media Manager 60750 75750 93000 Social Media Specialist 50250 60000 71500

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