Customer Experience Marketing Manager

Customer Experience Marketing Manager Job Description

The customer experience marketing manager is a data-driven position on marketing teams. These professionals manage and oversee the mapping of all processes aimed at the customer journey, including direct web traffic, inbound inquiries, television, print and digital media, and channels such as social media, mobile and geotagging. Customer experience marketing managers must be versatile and flexible in their outlook and willing to embrace several marketing disciplines to help the company create positive interactions with customers. Employers often prefer candidates who have a strong understanding of the company’s business and market.

Typical customer experience marketing manager duties:

Developing personalization strategies based on analysis of data to pursue new clients and better manage existing relationshipsSupervising implementation of all customer relationship strategiesWorking with support teams to analyze data from multiple sources with the goal of building better relationships with customers

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Advertisements
Brand Awareness
Budget Processes
CRM
Campaign Planning
Customer Service
Database
Design
Digital
EO/IR systems
Salary for Customer Experience Marketing Manager
58500 - 88000
25th percentile
58500
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
73500
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
88000
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Product Manager – Marketing and Creative 83250 105500 123250 Product Marketing Manager 86250 109500 141000 Growth Marketing Manager 81000 102500 124750 Demand Generation Manager 79000 99250 118750 E-Commerce Marketing Manager 80500 94500 115250 Brand Manager 77250 93000 111250 Project Manager – Marketing and Creative 66750 80000 96250 Media Director 92250 111500 130250 Digital Media Buyer 59250 69250 84500 Media Planner 53500 63750 81500 Marketing Analytics Manager 95250 106750 129000 Marketing Analytics Specialist 61250 77750 98750 Market Researcher 57000 68250 87250 Event Manager 54250 64500 77000 Event Coordinator 43250 50000 58500

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