Credit and Collections Specialist

Credit and Collections Specialist Job Description

Credit and collections specialists should have excellent customer service, negotiation, communication and analytics skills. A bachelor’s or associate degree in accounting or a related area is preferred.

Typical credit/collections specialist duties:

Creating and maintaining credit history filesAnalyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reportsSupporting the collection efforts/calls for accounts receivable portfolioDocumenting daily collections activityResearching account disputes and billing discrepanciesPerforming account and payment reconciliationsResponding to credit inquiries from external and internal clientsIdentifying delinquent accounts requiring external collection effortsIdentifying bad debt or financial exposure

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Accurint
Collection Processes
Collector
Credit
Customer Service
Debt Financing
Debtors
Delinquencies
IBM AS/400
Inbound Outbound Calls
Salary for Credit and Collections Specialist
45000 - 65000
25th percentile
45000
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
55250
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
65000
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Credit Manager/Supervisor 76000 93500 109500 Credit and Collections Analyst 51500 59000 67250

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