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Account Manager

Account Manager Job Description

Serves as the primary contact point for customers. Responsible for building and maintaining long-term relationships. Handles questions, concerns, and problems, managing all aspects of the customer experience in order to meet and exceed expectations. Responsible for understanding customers’ business needs and identifying new solutions and strategies to generate revenue. Requires strong interpersonal, communication, and problem-solving skills, as well as exceptional customer relationship management capabilities.

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Salary for Account Manager
43500 - 66500
25th percentile
43500
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
53000
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
66500
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 50500 56500 65000 Senior Customer Service Specialist 40250 46750 52000 Customer Experience Specialist 37750 47250 55750 Customer Service Specialist 36500 40500 45250 Call Center Specialist 34750 38000 48000

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