Call Center Lead Salary in Greenville, NC | Robert Half

Call Center Lead in Greenville, NC

Call Center Lead Job Description

Duties include those described for call center representative, but the position requires more work experience. Additional responsibilities may include communication with customers and clients, upselling existing accounts, managing database records, and supervising staff.

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Salary for Call Center Lead in Greenville, NC
43328 - 55451
25th percentile
43328
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
47899
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
55451
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 39949 43725 51278 Account Manager 34185 41539 52271 Senior Customer Service Specialist 31800 36570 41141 Customer Service Specialist 28620 31800 35576 Customer Experience Specialist 29614 37166 43924 Call Center Specialist 27626 30011 37961

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