Senior Customer Service Specialist in San Francisco, CA

Senior Customer Service Specialist Job Description

Duties include those described for customer service representative, but the position requires stronger work experience for each function. Additional duties may include resolving customer complaints, managing database records, drafting status reports on customer service issues, and supervising staff.

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Microsoft Excel

SAP S/4HANA

Spreadsheets

Microsoft Word

Order Entry

Customer Service

Sales

Office Functions

Training

Claim Administration

Salary for Senior Customer Service Specialist in San Francisco, CA

54000 - 69863

25th percentile

54000

New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties

50th percentile

62100

Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role

75th percentile

69863

Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available

Projected salaries for related positions

Position title

25th percentile

50th percentile

75th percentile

Customer Service Manager

67838

74250

87075

Account Manager

58050

70538

88763

Customer Service Specialist

48600

54000

60413

Customer Experience Specialist

50288

63113

74588

Call Center Lead

73575

81338

94163

Call Center Specialist

46913

50963

64463

Newest Senior Customer Service Specialist jobs

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