Customer Service Specialist in San Francisco, CA

Customer Service Specialist Job Description

Maintains solid customer relationships by handling customer questions, concerns and complaints with speed and professionalism. Fulfills these customer service duties via various means, which may include telephone calls, email and face-to-face communication. Performs data entry. May also require research skills to troubleshoot customer problems. Excellent communication and data entry skills are essential.

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Microsoft Excel

CRM

Spreadsheets

Salesforce Platform

SAP S/4HANA

Customer Service

Office Functions

Sales

Phone Presenc

Complaint Handling

Salary for Customer Service Specialist in San Francisco, CA

48600 - 60413

25th percentile

48600

New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties

50th percentile

54000

Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role

75th percentile

60413

Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available

Projected salaries for related positions

Position title

25th percentile

50th percentile

75th percentile

Customer Service Manager

67838

74250

87075

Account Manager

58050

70538

88763

Senior Customer Service Specialist

54000

62100

69863

Customer Experience Specialist

50288

63113

74588

Call Center Lead

73575

81338

94163

Call Center Specialist

46913

50963

64463

Newest Customer Service Specialist jobs

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