Medical Collections Manager/Supervisor

Medical Collections Manager/Supervisor Job Description

This role is responsible for managing and coordinating follow-up with medical insurance companies and denials and must have strong organizational, communication and collaboration skills. Healthcare firms look for candidates with a bachelor’s degree in business, healthcare administration or a related field, certification in billing and/or coding, and a minimum of five years of experience in a healthcare environment, particularly in billing, collections, payment processing or denial management. Some supervisory experience is typically preferred.

Typical medical collections manager/supervisor duties:

Tracking the status of all unpaid accounts, all denied accounts or accounts held for additional information

Gathering and assembling documentation related to insurance follow-up and denials

Meeting with stakeholders to communicate root causes of payment delays and/or denials and providing training and recommendations to mitigate payment delays

Resolving problems and rectifying inefficiencies related to payment delays or denials

Ensuring services are provided in accordance with state and federal regulations, organizational policy, and other requirements

Ensuring staff members adhere to federal and state regulations related to the protection of patient information, such as HIPAA, as well as facility-specific guidelines

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Salary for Medical Collections Manager/Supervisor

61500 - 87500

25th percentile

61500

The candidate is new to the role and building the needed skills, experience and autonomy.

50th percentile

75250

The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.

75th percentile

87500

The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.

Projected salaries for related positions

Position title

25th percentile

50th percentile

75th percentile

Revenue Cycle Director – Healthcare

84500

109750

130250

Medical Collections Specialist

36250

41000

48250

Medical Billing Manager/Supervisor

60000

74250

84000

Medical Biller

37500

41750

48500

Revenue Cycle Analyst – Healthcare

50000

64000

73000

Denials Specialist – Healthcare

37250

43000

50250

Payment Poster – Healthcare

36750

41750

46250

Charge Entry Clerk – Healthcare

36500

40500

45500

Claims Examiner Analyst – Healthcare

47000

57750

67500

Claims Processor – Healthcare

36250

40500

46750

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