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Customer Service Specialist in Harrisburg, PA

Customer Service Specialist Job Description

Maintains solid customer relationships by handling customer questions, concerns and complaints with speed and professionalism. Fulfills these customer service duties via various means, which may include telephone calls, email and face-to-face communication. Performs data entry. May also require research skills to troubleshoot customer problems. Excellent communication and data entry skills are essential.

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Salary for Customer Service Specialist in Harrisburg, PA
34675 - 42988
25th percentile
34675
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
38475
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
42988
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 47975 53675 61750 Account Manager 41325 50350 63175 Senior Customer Service Specialist 38238 44413 49400 Customer Experience Specialist 35863 44888 52963 Call Center Specialist 33013 36100 45600

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