Account Manager in Harrisburg, PA

Account Manager Job Description

Serves as the primary contact point for customers. Responsible for building and maintaining long-term relationships. Handles questions, concerns, and problems, managing all aspects of the customer experience in order to meet and exceed expectations. Responsible for understanding customers’ business needs and identifying new solutions and strategies to generate revenue. Requires strong interpersonal, communication, and problem-solving skills, as well as exceptional customer relationship management capabilities.

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Salary for Account Manager in Harrisburg, PA
40850 - 62463
25th percentile
40850
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
49638
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
62463
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 47738 52250 61275 Senior Customer Service Specialist 38000 43700 49163 Customer Service Specialist 34200 38000 42513 Customer Experience Specialist 35388 44413 52488 Call Center Lead 51775 57238 66263 Call Center Specialist 33013 35863 45363

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