Call Center Lead Salary in Los Angeles, CA | Robert Half

Call Center Lead in Los Angeles, CA

Call Center Lead Job Description

Duties include those described for call center representative, but the position requires more work experience. Additional responsibilities may include communication with customers and clients, upselling existing accounts, managing database records, and supervising staff.

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Salary for Call Center Lead in Los Angeles, CA
71395 - 91373
25th percentile
71395
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
78928
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
91373
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 65828 72050 84495 Account Manager 56330 68448 86133 Senior Customer Service Specialist 52400 60260 67793 Customer Service Specialist 47160 52400 58623 Customer Experience Specialist 48798 61243 72378 Call Center Specialist 45523 49453 62553

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