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Customer Service Specialist in Los Angeles, CA

Customer Service Specialist Job Description

Maintains solid customer relationships by handling customer questions, concerns and complaints with speed and professionalism. Fulfills these customer service duties via various means, which may include telephone calls, email and face-to-face communication. Performs data entry. May also require research skills to troubleshoot customer problems. Excellent communication and data entry skills are essential.

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Salary for Customer Service Specialist in Los Angeles, CA
47815 - 59278
25th percentile
47815
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
53055
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
59278
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 66155 74015 85150 Account Manager 56985 69430 87115 Senior Customer Service Specialist 52728 61243 68120 Customer Experience Specialist 49453 61898 73033 Call Center Specialist 45523 49780 62880

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