Senior Customer Service Specialist in Los Angeles, CA

Senior Customer Service Specialist Job Description

Duties include those described for customer service representative, but the position requires stronger work experience for each function. Additional duties may include resolving customer complaints, managing database records, drafting status reports on customer service issues, and supervising staff.

Looking for a senior customer service specialist or a senior customer service specialist job?

Submit your resume or request talent now and our expert recruiters will be with you shortly.

Robert Half can help you with your Senior Customer Service Specialist staffing needs.

Microsoft Excel

SAP S/4HANA

Spreadsheets

Microsoft Word

Order Entry

Customer Service

Sales

Office Functions

Training

Claim Administration

Salary for Senior Customer Service Specialist in Los Angeles, CA

52400 - 67793

25th percentile

52400

New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties

50th percentile

60260

Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role

75th percentile

67793

Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available

Projected salaries for related positions

Position title

25th percentile

50th percentile

75th percentile

Customer Service Manager

65828

72050

84495

Account Manager

56330

68448

86133

Customer Service Specialist

47160

52400

58623

Customer Experience Specialist

48798

61243

72378

Call Center Lead

71395

78928

91373

Call Center Specialist

45523

49453

62553

Newest Senior Customer Service Specialist jobs

Search Jobs

Customer Service Representative

Hiring? Start here.

Access millions of skilled contract and permanent candidates at every level from support roles to C-suite, and pinpoint the talent you need using our industry-leading matching technology.