Call Center Lead Salary in Dallas, TX | Robert Half

Call Center Lead in Dallas, TX

Call Center Lead Job Description

Duties include those described for call center representative, but the position requires more work experience. Additional responsibilities may include communication with customers and clients, upselling existing accounts, managing database records, and supervising staff.

Looking for a call center lead or a call center lead job in Dallas?

Search for Call Center Lead jobs in Dallas, TX or request talent now and our expert recruiters will be with you shortly.Robert Half can assist you with your senior call center specialist recruitment needs in Dallas.
Microsoft Excel
Spreadsheets
CRM
Microsoft Word
Microsoft Outlook
Customer Service
Training
Sales
Procedures
Operations
Salary for Call Center Lead in Dallas, TX
61040 - 78120
25th percentile
61040
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
67480
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
78120
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 56280 61600 72240 Account Manager 48160 58520 73640 Senior Customer Service Specialist 44800 51520 57960 Customer Service Specialist 40320 44800 50120 Customer Experience Specialist 41720 52360 61880 Call Center Specialist 38920 42280 53480

Hiring? Start here.

Access millions of skilled contract and permanent candidates at every level from support roles to C-suite, and pinpoint the talent you need using our industry-leading matching technology. Find your next hire