Call Center Lead Salary in Columbus, OH | Robert Half

Call Center Lead in Columbus, OH

Call Center Lead Job Description

Duties include those described for call center representative, but the position requires more work experience. Additional responsibilities may include communication with customers and clients, upselling existing accounts, managing database records, and supervising staff.

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Salary for Call Center Lead in Columbus, OH
53410 - 68355
25th percentile
53410
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
59045
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
68355
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 49245 53900 63210 Account Manager 42140 51205 64435 Senior Customer Service Specialist 39200 45080 50715 Customer Service Specialist 35280 39200 43855 Customer Experience Specialist 36505 45815 54145 Call Center Specialist 34055 36995 46795

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