Director of Operations Financial Services in Lansing, MI

Director of Operations Job Description

The director of operations must have advanced project management and problem-solving skills, along with the ability to clearly communicate with management and employees across the company. Expert Microsoft Office skills are required. At least 10 years of experience in operations and a bachelor’s degree in business administration is required; supervisory experience is strongly preferred.

Typical director of operations duties:

Supervising and leading the institution's operations

Supporting the business planning process

Scheduling materials, tools and personnel necessary to meet the business plan

Developing long- and short-range plans for the operations function

Ensuring that the operations function is properly staffed

Supervising and managing operations staff

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CRM

QuickBooks

Microsoft Excel

Spreadsheets

Strategic Goals

Operations

Sales

Customer Service

Training

Budget Processes

Salary for Director of Operations Financial Services in Lansing, MI

107100 - 154275

25th percentile

107100

New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties

50th percentile

131325

Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role

75th percentile

154275

Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available

Projected salaries for related positions

Position title

25th percentile

50th percentile

75th percentile

Manager of Operations – Financial Services

74800

92863

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Banking Operations Specialist, 5+ Years' Experience

51425

62688

73100

Banking Operations Specialist, 3-5 Years' Experience

41438

50363

59925

Banking Operations Specialist, 1-3 Years' Experience

34213

42713

49725

Loan Processor

31663

37825

47813

Loan Administrator

27625

31875

38463

Mortgage Underwriter

50788

62688

82025

Mortgage Processor

26988

33788

45688

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