Banking Operations Specialist — 3-5 Years' Experience in Lansing, MI

Banking Operations Specialist — 3-5 Years' Experience Job Description

At this level, banking operations specialists must have top-notch technical and internal customer service skills. The proven ability to communicate clearly about complex issues is also important, as is a good understanding of banking procedures, products and operations. A bachelor’s degree in finance, business or a related field and three or more years of experience are required.

Typical banking operations specialist — 3-5 years' experience duties:

Investigating customer questions and issues and following up as necessary with solutions or escalation to management

Maintaining databases of customer information and retrieving and analyzing information as needed

Providing marketing and operational support to managers

Monitoring client activities, recognizing needs and promoting services

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Banking Operation

Billing Functions

Payment Processing

Procedures

Accounting Functions

Salary for Banking Operations Specialist — 3-5 Years' Experience in Lansing, MI

41438 - 59925

25th percentile

41438

New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties

50th percentile

50363

Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role

75th percentile

59925

Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available

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25th percentile

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75th percentile

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