Banking Operations Specialist — 5+ Years' Experience in Lansing, MI

Banking Operations Specialist — 5+ Years' Experience Job Description

Firms look for banking operations specialists at this level with strong internal customer service skills, excellent communication abilities, and in-depth knowledge of the company’s banking procedures, products and operations. Strong technological skills are likewise required, along with a bachelor’s degree in finance, business or a related field and five or more years of experience.

Typical banking operations specialist — 5+ years' experience duties:

Investigating customer questions and issues and following up as necessary with solutions or escalation to management

Maintaining databases of customer information and retrieving and analyzing information as needed

Providing marketing and operational support to managers

Monitoring client activities, recognizing needs and promoting services

Troubleshooting and investigating issues and serving as a liaison with other departments to solve problems

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Microsoft Excel

Spreadsheets

Microsoft Office Suites

Oracle NetSuite Technologies

SAP S/4HANA

Banking Operation

Billing Functions

Payment Processing

Procedures

Accounting Functions

Salary for Banking Operations Specialist — 5+ Years' Experience in Lansing, MI

51425 - 73100

25th percentile

51425

New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties

50th percentile

62688

Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role

75th percentile

73100

Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available

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25th percentile

50th percentile

75th percentile

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