Customer Service Specialist in Long Island, NY

Customer Service Specialist Job Description

Maintains solid customer relationships by handling customer questions, concerns and complaints with speed and professionalism. Fulfills these customer service duties via various means, which may include telephone calls, email and face-to-face communication. Performs data entry. May also require research skills to troubleshoot customer problems. Excellent communication and data entry skills are essential.

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Salary for Customer Service Specialist in Long Island, NY
45000 - 55938
25th percentile
45000
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
50000
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
55938
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 62813 68750 80625 Account Manager 53750 65313 82188 Senior Customer Service Specialist 50000 57500 64688 Customer Experience Specialist 46563 58438 69063 Call Center Lead 68125 75313 87188 Call Center Specialist 43438 47188 59688

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