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Customer Service Specialist in Hartford, CT

Customer Service Specialist Job Description

Maintains solid customer relationships by handling customer questions, concerns and complaints with speed and professionalism. Fulfills these customer service duties via various means, which may include telephone calls, email and face-to-face communication. Performs data entry. May also require research skills to troubleshoot customer problems. Excellent communication and data entry skills are essential.

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Salary for Customer Service Specialist in Hartford, CT
41063 - 50906
25th percentile
41063
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
45563
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
50906
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 56813 63563 73125 Account Manager 48938 59625 74813 Senior Customer Service Specialist 45281 52594 58500 Customer Experience Specialist 42469 53156 62719 Call Center Specialist 39094 42750 54000

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