Call Center Lead Salary in Reno, NV | Robert Half

Call Center Lead in Reno, NV

Call Center Lead Job Description

Duties include those described for call center representative, but the position requires more work experience. Additional responsibilities may include communication with customers and clients, upselling existing accounts, managing database records, and supervising staff.

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Salary for Call Center Lead in Reno, NV
58860 - 75330
25th percentile
58860
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
65070
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
75330
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 54270 59400 69660 Account Manager 46440 56430 71010 Senior Customer Service Specialist 43200 49680 55890 Customer Service Specialist 38880 43200 48330 Customer Experience Specialist 40230 50490 59670 Call Center Specialist 37530 40770 51570

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