Call Center Lead Salary in Orlando, FL | Robert Half

Call Center Lead in Orlando, FL

Call Center Lead Job Description

Duties include those described for call center representative, but the position requires more work experience. Additional responsibilities may include communication with customers and clients, upselling existing accounts, managing database records, and supervising staff.

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Salary for Call Center Lead in Orlando, FL
55045 - 70448
25th percentile
55045
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
60853
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
70448
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 50753 55550 65145 Account Manager 43430 52773 66408 Senior Customer Service Specialist 40400 46460 52268 Customer Service Specialist 36360 40400 45198 Customer Experience Specialist 37623 47218 55803 Call Center Specialist 35098 38128 48228

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