Call Center Lead Salary in Orange, CA | Robert Half

Call Center Lead in Orange, CA

Call Center Lead Job Description

Duties include those described for call center representative, but the position requires more work experience. Additional responsibilities may include communication with customers and clients, upselling existing accounts, managing database records, and supervising staff.

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Salary for Call Center Lead in Orange, CA
64310 - 82305
25th percentile
64310
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
71095
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
82305
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 59295 64900 76110 Account Manager 50740 61655 77585 Senior Customer Service Specialist 47200 54280 61065 Customer Service Specialist 42480 47200 52805 Customer Experience Specialist 43955 55165 65195 Call Center Specialist 41005 44545 56345

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