Call Center Lead Salary in Minneapolis, MN | Robert Half

Call Center Lead in Minneapolis, MN

Call Center Lead Job Description

Duties include those described for call center representative, but the position requires more work experience. Additional responsibilities may include communication with customers and clients, upselling existing accounts, managing database records, and supervising staff.

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Salary for Call Center Lead in Minneapolis, MN
58315 - 74633
25th percentile
58315
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
64468
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
74633
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 53768 58850 69015 Account Manager 46010 55908 70353 Senior Customer Service Specialist 42800 49220 55373 Customer Service Specialist 38520 42800 47883 Customer Experience Specialist 39858 50023 59118 Call Center Specialist 37183 40393 51093

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