Customer Service Manager in Minneapolis, MN

Customer Service Manager Job Description

Hires, trains and manages members of the customer service department. Resolves escalated or difficult issues regarding client complaints and other matters. Evaluates team performance. Works closely with managers in other departments on updating policies and procedures for client service. Some employers require an associate or bachelor’s degree or several years of relevant experience.

Looking for a customer service manager or a customer service manager job in Minneapolis?

Search for Customer Service Manager jobs in Minneapolis, MN or request talent now and our expert recruiters will be with you shortly.

Robert Half can help you with your customer service manager staffing needs in Minneapolis.

Microsoft Excel

CRM

Spreadsheets

Order Entry

Salesforce Platform

Customer Service

Sales

Training

Office Functions

Complaint Handling

Salary for Customer Service Manager in Minneapolis, MN

53768 - 69015

25th percentile

53768

New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties

50th percentile

58850

Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role

75th percentile

69015

Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available

Projected salaries for related positions

Position title

25th percentile

50th percentile

75th percentile

Account Manager

46010

55908

70353

Senior Customer Service Specialist

42800

49220

55373

Customer Service Specialist

38520

42800

47883

Customer Experience Specialist

39858

50023

59118

Call Center Lead

58315

64468

74633

Call Center Specialist

37183

40393

51093

Newest Customer Service Manager jobs

Search Jobs

Customer Service Manager

Office Manager

Account Manager

Customer Service Representative

Hiring? Start here.

Access millions of skilled contract and permanent candidates at every level from support roles to C-suite, and pinpoint the talent you need using our industry-leading matching technology.