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  • Receptionist

    What is a receptionist?

    A receptionist is the first point of contact for external business visitors. As the face of the company, they are responsible for welcoming guests, taking and redirecting calls, distributing correspondence, booking couriers and giving basic administrative support.

    Receptionist job description and responsibilities

    The front desk of the business belongs to the receptionist. They are tasked with screening incoming phone calls, welcoming guests, receiving mail and booking couriers. They must be approachable, professional and presentable at all times.Aside from the social aspect of the job, receptionists undertake basic admin tasks, such as filing and data entry. Their tasks can also include light secretarial work, such as organising refreshments for meetings and taking charge of diary management for the business.Receptionists are expected to undertake general housekeeping tasks as part of their daily duties. The cleanliness of the reception area and meeting rooms are their responsibility.

    Daily tasks include:

  • Managing the phones (taking and screening calls etc.)
  • Welcoming and redirecting guests
  • Diary management for the business
  • Receiving, sorting and distributing mail/deliveries
  • Ordering office supplies
  • Data entry and record maintenance
  • Meeting room co-ordination
  • Arranging refreshments for meetings
  • Basic administration
  • General housekeeping and facility maintenance
  • Receptionist job qualifications, skills and experience

    It isn’t necessary to have a degree for this role, but employers will be looking for previous experience, as well as experience with Microsoft software package. A presentable appearance and outgoing manner are essential for the role.Receptionists should have some of the following personal qualities:
  • Outgoing nature
  • Ability to learn quickly
  • Good time management
  • Excellent written and verbal communication
  • Ability to multitask
  • Good organisational skills
  • Looking for a receptionist or a receptionist job?

    Submit your CV or request talent now and our expert recruiters will be with you shortly.Robert Half can assist you with your receptionist staffing needs.
    Salary for Receptionist
    24500 - 30750
    25th percentile
    24500
    The candidate has little or no prior experience in the position and is still developing relevant skills.
    50th percentile
    27750
    The candidate has an average level of experience and has most of the necessary skills.
    75th percentile
    30750
    The candidate has above-average experience, has most or all the necessary skills, and may have specialised qualifications
    Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Administrative Assistant 24500 27250 30000 Explore more salaries

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