Receptionist

What is a receptionist?

A receptionist is the first point of contact for external business visitors. As the face of the company, they are responsible for welcoming guests, taking and redirecting calls, distributing correspondence, booking couriers and giving basic administrative support.

Receptionist job description and responsibilities

The front desk of the business belongs to the receptionist. They are tasked with screening incoming phone calls, welcoming guests, receiving mail and booking couriers. They must be approachable, professional and presentable at all times.Aside from the social aspect of the job, receptionists undertake basic admin tasks, such as filing and data entry. Their tasks can also include light secretarial work, such as organising refreshments for meetings and taking charge of diary management for the business.Receptionists are expected to undertake general housekeeping tasks as part of their daily duties. The cleanliness of the reception area and meeting rooms are their responsibility.

Daily tasks include:

Managing the phones (taking and screening calls etc.)Welcoming and redirecting guestsDiary management for the businessReceiving, sorting and distributing mail/deliveriesOrdering office suppliesData entry and record maintenanceMeeting room co-ordinationArranging refreshments for meetingsBasic administrationGeneral housekeeping and facility maintenance

Receptionist job qualifications, skills and experience

It isn’t necessary to have a degree for this role, but employers will be looking for previous experience, as well as experience with Microsoft software package. A presentable appearance and outgoing manner are essential for the role.Receptionists should have some of the following personal qualities:Outgoing natureAbility to learn quicklyGood time managementExcellent written and verbal communicationAbility to multitaskGood organisational skills

Looking for a receptionist or a receptionist job?

Submit your resume or request talent now and our expert recruiters will be with you shortly.Robert Half can assist you with your receptionist staffing needs.
Answer
Answering Inbound Calls
Customer Service
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Distribute Faxes
Documentation
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Microsoft Office Suites
Salary for Receptionist
20750 - 30000
25th Percentile
20750
Little or no prior experience in the position; still developing relevant skills. Demand: Low
50th Percentile
24000
Some prior experience in the position; has several relevant skills. Demand: Moderate
75th Percentile
30000
Extensive prior experience in the position; has mastered relevant skills. Demand: High
Projected salaries for related positions Position title 25th Percentile 50th Percentile 75th Percentile Administrative Assistant 21000 23750 29000

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