2025 Healthcare Job Market Trends

Nonclinical healthcare leaders face numerous hurdles, including outdated systems and skills gaps. Recruiting is challenging today not only due to low unemployment, but also because organizations in this field must often compete against multiple sectors for administrative and financial talent.

Making matters more complicated are evolving administrative healthcare roles, which increasingly require both traditional healthcare knowledge and technical skills. Many candidates who possess the needed digital expertise may not have worked in a healthcare setting before, while those with healthcare backgrounds often need additional training in emerging technologies.

Strategic priorities for 2025

Nonclinical healthcare leaders shared what they’re focusing on this year:

Cost containment and resource optimization

Sustainability in healthcare operations

Compliance with value-based care models

Enhancing digital health and telemedicine

Patient flow and operational efficiency

Data security and compliance

Outdated
technology Cross-
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collaboration Budget
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for headcount Skills gaps
on the team Employee
engagement Outdated
technology Cross-
functional
collaboration Budget
constraints
for headcount Skills gaps
on the team Employee
engagement

Hiring approaches evolve for nonclinical healthcare roles

Managers in this field who consider candidates from outside the field for administrative and operational positions can greatly expand their talent pool. Employers who look for candidates with transferable skills — recognizing that industry experience can be acquired on the job — are often more successful in attracting skilled talent.

71% of leaders reported skills gaps within their department, and 61% said the impact of those gaps has increased in the past year.

Data
analytics Patient
engagement Digital
business
strategy Change
management Data
analytics Patient
engagement Digital
business
strategy Change
management

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Almost all leaders plan to add new staff or at least maintain headcounts to deliver on top business priorities. Yet 97% of nonclinical healthcare managers said it’s challenging to find skilled talent in the current market.

of nonclinical healthcare leaders are hiring for new permanent positions. of nonclinical healthcare leaders are hiring for new permanent positions.

are hiring only for vacated permanent positions. are hiring only for vacated permanent positions.

Hiring plans for 2025: contract professionals

75% of nonclinical healthcare leaders said they’re increasing their use of contract talent. They also shared the difficulties they’re having finding these professionals:

Finding candidates who align with corporate culture

Difficulty assessing skills and experience

Meeting candidates’ pay expectations

Lack of skilled candidates

Nonclinical healthcare professionals in highest demand

The following positions are the top nonclinical healthcare roles in demand, according to an analysis of thousands of job postings and Robert Half placements:

Medical biller

Medical customer service specialist

Medical receptionist

Patient access/services specialist

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The surveys cited were developed by Robert Half and conducted by an independent research firm. Results may not total 100% due to rounding or allowing for multiple responses. Respondents included executives, hiring managers and workers from small (10-99 employees), midsize (100-999 employees) and large (1,000+ employees) businesses in private, publicly listed and public sector organizations across the U.S.

Over 6 million new positions from more than 8,000 independent job boards and company websites, including 100,000+ placements from Robert Half, are represented in our analyses of in-demand roles. This dataset includes roles across the finance and accounting, technology, marketing and creative, legal, administrative and customer support, healthcare support, and human resources professions.