IT Operations Manager in Victoria, BC

IT Operations Manager Job Description

The IT operations manager plays a key role in ensuring the smooth and efficient day-to-day operation of IT systems within an organization. This role is responsible for overseeing the IT infrastructure, managing a team of IT professionals, and implementing processes to maintain a secure and reliable IT environment.

Typical IT operations manager duties:

Manage and oversee the daily operations of the IT department, including networks, servers, applications, and data storage.

Ensure the availability, performance, and security of IT systems to support core business functions.

Develop, implement, and enforce IT policies and procedures to maintain user compliance and optimal IT operations.

Monitor IT infrastructure performance and identify potential issues proactively.

Troubleshoot and resolve IT problems efficiently, minimizing downtime and disruptions.

Manage and prioritize IT service requests and incidents.

Manage IT budgets and resources efficiently.

Participate in disaster recovery planning and ensure business continuity in case of outages.

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Salary for IT Operations Manager in Victoria, BC

107844 - 165953

25th percentile

107844

The candidate is new to the role and building the needed skills, experience and autonomy.

50th percentile

135503

The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.

75th percentile

165953

The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.

Projected salaries for related positions

Position title

25th percentile

50th percentile

75th percentile

Business Continuity Analyst

96679

111143

126114

Help Desk Tier 3

65468

77648

86275

Help Desk Tier 2

61661

66990

70796

Help Desk Tier 1

48466

58109

64453

Desktop Support Analyst

59124

68259

77394

Applications Support Specialist

52780

63438

76633

Mobile Device Support Analyst

53795

61661

79424

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