Demand for skilled nonclinical healthcare professionals remains competitive midway through 2025. With unemployment rates for many positions well below the national average, companies must compete for the same limited pool of qualified candidates.
Staying on top of nonclinical healthcare trends in 2025 allows you to target the most in-demand nonclinical healthcare roles and strengthen your retention efforts. Robert Half’s Demand for Skilled Talent report offers a clear view of where competition is fiercest—and how to respond.
2025 In-Demand Nonclinical Healthcare Roles and Hiring Trends
What does the nonclinical healthcare hiring market look like?
Most nonclinical healthcare positions tracked by the U.S. Bureau of Labor Statistics have seen unemployment rates trending well below the May 2025 national rate of 4.2%. For example, the rate reported for medical secretaries and administrative assistants was 3.0% in Q1 2025, and the rates for claims adjusters (1.8%), revenue cycle specialists (1.4%) and medical and health services managers (0.9%) were even lower.
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What are key nonclinical healthcare hiring trends in 2025?
Organizations seek professionals who combine healthcare support knowledge with technical expertise. Nonclinical staff now rely on platforms like Notable’s AI Agents to pre-populate registration forms, verify insurance in real-time and identify eligibility issues before patient visits, reducing manual data entry to nearly zero.
Demand for staff who can steer these systems keeps rising—yet 71% of nonclinical healthcare leaders report skills gaps areas like data analytics and digital business strategy. Furthermore, while nonclinical roles require increasingly complex abilities, compensation packages haven't kept pace with market demand. This gap between required expertise and salaries makes hiring challenging.
Managers’ recruitment plans for the second half of 2025
To achieve critical business objectives, most nonclinical healthcare leaders intend to expand their workforce or sustain current staffing levels in the coming months. Sixty-eight percent of managers in the profession plan to look for candidates for new permanent roles, while 29% are recruiting solely to fill vacant permanent positions.
However, 96% of leaders report difficulties securing qualified professionals in today's employment landscape. Partially as a result, 77% said they’re increasing their use of contract talent.
How to keep pace with nonclinical healthcare hiring trends in 2025
In today’s competitive hiring market, attracting and retaining top nonclinical healthcare professionals requires a mix of strategies.
Salaries that meet or exceed market rates are vital, but workplace flexibility, including remote and hybrid options, is a priority for many candidates. In the healthcare support field, 82% of new job postings have recently been for on-site positions, 8% for hybrid and 10% for fully remote roles. Policies promoting other ways to achieve work-life balance, such as personal wellness days and parental leave, can also set you apart from other companies seeking the same talent.
The opportunity to work with emerging technologies can be a magnet for today's professionals—and another way to compete for skilled talent. In particular, candidates see working with AI as an opportunity to develop highly sought skills that can enhance their career trajectory. For example, front-desk staff are upskilling on tools like Microsoft Dragon Copilot, an AI voice assistant that turns conversations into referral letters and visit summaries in seconds.
And don’t forget how important it is to streamline your hiring processes. Delays often result in losing top candidates to your competitors.
Beyond these internal measures, partnering with specialized recruiters can help you identify and access high-potential candidates who may not actively be job hunting.
Review the Demand for Skilled Talent report to learn more about hiring trends.
About the Demand for Skilled Talent report
The Demand for Skilled Talent report by Robert Half is an authoritative source providing essential insights into employment trends. This report has offered a deep dive into the U.S. hiring landscape for over a decade, spotlighting challenges and strategies to attract and retain talent. It explores what employees seek in their careers, identifies common recruitment errors and suggests solutions. The report spans finance and accounting, technology, marketing and creative, legal, administrative and customer support, and human resources, proving crucial for business leaders and managers.
