We are looking for a detail-oriented Billing Admin to join a growing service organization in Norwood, Massachusetts. This Long-term Contract position supports both front-end administrative coordination and back-office billing activities, helping each job move smoothly from intake through payment follow-up. The ideal candidate is organized, comfortable communicating with customers and field teams, and able to manage multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate new job setup by gathering required information, completing intake steps, and creating project records in internal systems.<br>• Serve as an early point of contact for customers, explaining next steps and ensuring they understand the service process.<br>• Maintain steady communication with technicians and field personnel to keep job details accurate and workflows on track.<br>• Provide administrative support that helps organize documentation, schedules, and office activity throughout the life of each project.<br>• Distribute initial service agreements and related paperwork, confirming that records are completed and properly tracked.<br>• Monitor incoming payments and follow up with customers when additional billing details or payment information are needed.<br>• Assist with light billing tasks, including payment status tracking and support for account follow-through.<br>• Review and track subcontractor work orders to help maintain accurate operational and billing records.