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Customer Service Specialist in Salt Lake City, UT

Customer Service Specialist Job Description

Maintains solid customer relationships by handling customer questions, concerns and complaints with speed and professionalism. Fulfills these customer service duties via various means, which may include telephone calls, email and face-to-face communication. Performs data entry. May also require research skills to troubleshoot customer problems. Excellent communication and data entry skills are essential.

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Salary for Customer Service Specialist in Salt Lake City, UT
39420 - 48870
25th percentile
39420
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
43740
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
48870
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 54540 61020 70200 Account Manager 46980 57240 71820 Senior Customer Service Specialist 43470 50490 56160 Customer Experience Specialist 40770 51030 60210 Call Center Specialist 37530 41040 51840

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