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Customer Service Manager in Salt Lake City, UT

Customer Service Manager Job Description

Hires, trains and manages members of the customer service department. Resolves escalated or difficult issues regarding client complaints and other matters. Evaluates team performance. Works closely with managers in other departments on updating policies and procedures for client service. Some employers require an associate or bachelor’s degree or several years of relevant experience.

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Salary for Customer Service Manager in Salt Lake City, UT
54540 - 70200
25th percentile
54540
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
61020
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
70200
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Account Manager 46980 57240 71820 Senior Customer Service Specialist 43470 50490 56160 Customer Experience Specialist 40770 51030 60210 Customer Service Specialist 39420 43740 48870 Call Center Specialist 37530 41040 51840

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