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Customer Service Specialist in Phoenix, AZ

Customer Service Specialist Job Description

Maintains solid customer relationships by handling customer questions, concerns and complaints with speed and professionalism. Fulfills these customer service duties via various means, which may include telephone calls, email and face-to-face communication. Performs data entry. May also require research skills to troubleshoot customer problems. Excellent communication and data entry skills are essential.

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Salary for Customer Service Specialist in Phoenix, AZ
40150 - 49775
25th percentile
40150
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
44550
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
49775
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 55550 62150 71500 Account Manager 47850 58300 73150 Senior Customer Service Specialist 44275 51425 57200 Customer Experience Specialist 41525 51975 61325 Call Center Specialist 38225 41800 52800

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