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Customer Service Manager in Seattle, WA

Customer Service Manager Job Description

Hires, trains and manages members of the customer service department. Resolves escalated or difficult issues regarding client complaints and other matters. Evaluates team performance. Works closely with managers in other departments on updating policies and procedures for client service. Some employers require an associate or bachelor’s degree or several years of relevant experience.

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Salary for Customer Service Manager in Seattle, WA
65145 - 83850
25th percentile
65145
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
72885
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
83850
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Account Manager 56115 68370 85785 Senior Customer Service Specialist 51923 60308 67080 Customer Experience Specialist 48698 60953 71918 Customer Service Specialist 47085 52245 58373 Call Center Specialist 44828 49020 61920

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