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Customer Service Manager in Denver, CO

Customer Service Manager Job Description

Hires, trains and manages members of the customer service department. Resolves escalated or difficult issues regarding client complaints and other matters. Evaluates team performance. Works closely with managers in other departments on updating policies and procedures for client service. Some employers require an associate or bachelor’s degree or several years of relevant experience.

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Salary for Customer Service Manager in Denver, CO
59085 - 76050
25th percentile
59085
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
66105
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
76050
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Account Manager 50895 62010 77805 Senior Customer Service Specialist 47093 54698 60840 Customer Experience Specialist 44168 55283 65228 Customer Service Specialist 42705 47385 52943 Call Center Specialist 40658 44460 56160

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