Call Center Lead Salary in Memphis, TN | Robert Half

Call Center Lead in Memphis, TN

Call Center Lead Job Description

Duties include those described for call center representative, but the position requires more work experience. Additional responsibilities may include communication with customers and clients, upselling existing accounts, managing database records, and supervising staff.

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Salary for Call Center Lead in Memphis, TN
52320 - 66960
25th percentile
52320
New to the role, with little or no experience; requires more than casual instruction or supervision to perform day-to-day duties
50th percentile
57840
Has the experience to consistently perform core responsibilities without direct supervision; very comfortable with processes and subject matter associated with the role
75th percentile
66960
Value to the organization goes far beyond the ability to perform normal job duties; has rare qualifications that enable consistent contribution in unique ways; ready for next career level when available
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 48240 52800 61920 Account Manager 41280 50160 63120 Senior Customer Service Specialist 38400 44160 49680 Customer Service Specialist 34560 38400 42960 Customer Experience Specialist 35760 44880 53040 Call Center Specialist 33360 36240 45840

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