Both workers and managers have faced unique challenges in 2024. From AI shaking up skills employers seek to the push and pull of remote work — plus shifting economic pressures — organizations and professionals have had to navigate a complex environment this year. With just a couple months left in the calendar year, here’s a look at the top trends that have impacted the workplace in 2024 and will continue to take shape as we head into 2025:
In a Robert Half survey, the vast majority of employers (96%) said they’ve incorporated or plan to use generative AI tools like ChatGPT in their workflows. Data analysis and reporting (47%) and customer service chatbots (45%) were most widely cited as areas for AI assistance, though managers mentioned a variety of uses, from email marketing and advertising to SEO and social media. But companies need more people who are experienced with emerging tech, as 54% said they’ve shifted their hiring focus to different skills due to advancements in AI and automation. See which technology roles are in demand.
When asked about workplace trends regarding project budgets, 59% of managers said their spending limits have increased for the remainder of the year. Those with a “use it or lose it” budget policy can use it to address hiring needs before the fiscal year ends. This would not only help bring projects across the finish line before the calendar turns to 2025, but also set them up with a fully staffed team to begin the new year. After all, 52% of managers also said they’re hiring for new permanent positions through December. See which finance and accounting roles are in high demand.
Year-end initiatives can grow complicated, with overworked teams lurching toward burnout or heading out on vacation for the holidays as seasonal projects ramp up. Our data for the rest of 2024 shows that 66% of managers will bring in contract talent to stave off such potential staffing issues and keep projects moving.
Job seekers continue to favor remote and hybrid work arrangements, with 75% in another Robert Half survey saying they’re least interested in fully in-office positions. While many employers (92%) say they offer some kind of remote option, 66% are increasing salaries for new hires to work in the office. Of those, 59% are boosting pay up to 20% for 4-5 days of on-site work per week.
Not having people with needed skills on their teams is keeping managers up at night, with 72% saying they’re concerned about addressing skills gaps before the end of the year. The most common strategies they’re using to bridge the gaps are upskilling (52%) and reskilling (47%) current staff, paying for employees to obtain professional certifications (45%), and bringing in more contract professionals (40%). See which administrative and customer support roles are in high demand.
Looking ahead to 2025, workplace trends around AI, flexibility and skills gaps look to continue. The size of budgets and use of contract talent may depend on various factors in the economy and employment market, but one thing is clear: The hiring and business environment will continue to be complex and unpredictable. For workers and employers, it’s important to stay attuned to changing conditions and how emerging trends could impact your career or business in the year ahead. Learn how Robert Half can help you in the coming year, whether you’re looking to hire or looking for a job. And get more workplace data in the Robert Half Salary Guide and Demand for Skilled Talent report.