<p><strong>Operational Resilience Manager </strong><strong>- Financial Services</strong></p><p><strong>London, Hybrid </strong></p><p><strong>£65,000 - £74,000 + bonus</strong></p><p><br /> Robert Half are working with a leading client that are recruiting for an Operational Resilience Manager</p><p>Are you a pro at navigating risk, building bulletproof frameworks, and guiding financial services organisations through regulatory change? Join our client as an Operational Resilience Manager and put your mark on high-impact projects with the world's leading businesses.</p><p><strong>Why This Role?</strong></p><ul><li>Lead major operational resilience initiatives for top-tier financial and payments clients</li><li>Shape, implement, and assure frameworks in line with DORA and the UK regulatory regime</li><li>Manage high-performing teams, build client relationships, and drive innovative solutions</li><li>Guide successful project delivery from concept to completion-on time and on budget</li><li>Expand your expertise, share thought leadership, and play a key part in business growth</li></ul><p><strong>What Do You Bring?</strong></p><ul><li>Deep expertise in operational resilience frameworks and delivery of regulatory projects across financial services</li><li>Track record managing teams and complex client engagements with excellence</li><li>Strong communication, analytical, and project management skills</li><li>An inclusive, innovative mindset and the drive to make an impact</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjk5MTEzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half Technology are assisting a market leading PE-backed facilities organisation to recruit a Interim IT Director on an initial 8-12 month contract basis. </p><p><strong>Objectives (8-12-Month Outcomes)</strong></p><p>The Interim IT Director will be accountable for designing and executing a transformation roadmap, delivering tangible improvements across cost, service quality, resilience, and commercial value.</p><ol><li><strong> Digital Transformation & Value Creation</strong></li></ol><ul><li>Design and execute a clear, prioritised digital transformation plan aligned to the PE value-creation strategy.</li><li>Translate technology initiatives into commercial outcomes (cost reduction, productivity, service improvement, scalability).</li><li>Establish clear governance, milestones, and success metrics within the business.</li></ul><ol start="2"><li><strong> Automation, AI & Process Efficiency</strong></li></ol><ul><li>Identify and deliver automation and AI opportunities that reduce manual effort, improve speed, and enhance customer and internal service experience.</li><li>Simplify and streamline core business processes, removing friction and failure points.</li></ul><ol start="3"><li><strong> Outsourced IT Review & Supplier Reset</strong></li></ol><ul><li>Conduct a rapid but thorough review of the current outsourced IT model (including Aura).</li><li>Address poor service levels, slow response times, and lack of value for money.</li><li>Redesign the sourcing strategy: renegotiate, replace, or re-tender providers as required.</li><li>Deliver cost transparency, improved SLAs, and materially better service quality.</li><li>Resolve issues around overpriced, second-hand equipment and long lead times.</li></ul><ol start="4"><li><strong> IT Security & Risk Management</strong></li></ol><ul><li>Assess and remediate cyber and operational security risks.</li><li>Ensure the business meets an appropriate level of security maturity for a PE-backed organisation preparing for exit.</li><li>Put in place pragmatic, proportionate controls and incident response capability.</li></ul><ol start="5"><li><strong> Data & Analytics Capability</strong></li></ol><ul><li>Improve access to reliable management information and analytics.</li><li>Enable data-driven decision-making across the executive team.</li><li>Define a realistic roadmap for analytics maturity aligned to business need.</li></ul><ol start="6"><li><strong> IT Procurement & Commercial Control</strong></li></ol><ul><li>Establish disciplined IT procurement processes.</li><li>Ensure technology spend is justified, benchmarked, and ROI-led.</li><li>Introduce stronger commercial management of vendors and contracts.</li></ul><ol start="7"><li><strong> Build a Fit-for-Purpose IT Function</strong></li></ol><ul><li>Design and implement an appropriate target operating model for IT, balancing in-house capability and outsourced services.</li><li>Clarify roles, accountability, and governance.</li><li>Upskill or reshape the existing IT Manager role as part of a sustainable future-state function.</li></ul><ol start="8"><li><strong> Core Systems & Operating System Remediation</strong></li></ol><ul><li>Address critical system instability, including replacement of the unsupported operating system (in place since November 2015).</li><li>Build a robust business case for change, clearly articulating risk, cost, ROI, and implementation roadmap.</li><li>Reduce system failures and downtime, improving operational resilience.</li></ul><ol start="9"><li><strong> Exit Readiness</strong></li></ol><ul><li>Ensure all initiatives support the broader objective of maximising valuation and exit readiness for summer 2027.</li><li>Improve technology due-diligence readiness, documentation, resilience, and scalability.</li><li>Leave behind a clear technology roadmap that extends beyond the interim engagement.</li></ul><p><strong>Profile Type</strong></p><ul><li>Proven Interim IT Director / Technology Transformation Lead experience in PE-backed or highly commercial environments.</li><li>Strong track record of fixing underperforming outsourced IT models.</li><li>Commercially astute, able to build ROI-led business cases and challenge spend.</li><li>Hands-on, delivery-focused, and credible at board and CEO level.</li><li>Comfortable operating in ambiguity and moving at pace.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjU3NDAxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>Head of Software Delivery -Global Leader! </strong></p><p> </p><p><strong>Robert Half Limited is representing this role.</strong></p><p><strong>Based in North West London (Full time onsite working) Flex on offer for school pick up and drop offs. </strong></p><p><strong>£120,000 -£125,000 </strong></p><p><strong>Excellent package with up to 20% bonus.</strong></p><p><br /> Join a multi-billion-pound global organisation undergoing major technology modernisation. This brand-new role we are looking for someone from a software development background this is a MUST!</p><p> </p><p> </p><p><strong>This Is the Role</strong></p><p>This is a <strong>senior, high-impact leadership role</strong> for a Head of Delivery who wants real ownership.</p><p>You'll take control of <strong>end-to-end software delivery and operations</strong>, align engineering execution directly to business outcomes, and build a delivery organisation that moves fast, scales cleanly and delivers measurable value.</p><p>This is <strong>not</strong> a passive governance role.</p><p>This is about <strong>driving change</strong>, modernising delivery, and setting the standard for how software is built and run.</p><p> </p><p><strong>What You'll Own</strong></p><ul><li>Full ownership of <strong>software delivery and operational performance</strong> across multiple teams and platforms.</li><li>Alignment of delivery execution to <strong>business strategy and product roadmaps</strong> - no output without outcomes.</li><li>Design and operation of a <strong>service-led delivery model</strong>, including service portfolios, SLAs and accountability.</li><li>Building, leading and retaining <strong>high-performing engineering and delivery teams</strong>.</li><li>Scaling <strong>modern delivery practices</strong>: agile product teams, platform engineering, DevOps and CI/CD.</li><li>Defining and owning <strong>hard KPIs</strong> that matter - delivery predictability, developer productivity, quality and resilience.</li><li>Using <strong>AI across the SDLC</strong> to increase speed, quality and engineering throughput.</li><li>Driving continuous improvement across <strong>DevSecOps, automation, quality and security</strong>.</li><li>Owning <strong>incident, change and release management</strong> and leading through major transitions and transformations.</li></ul><p> </p><p><strong>What We're Looking For</strong></p><ul><li>Proven experience leading <strong>software delivery at scale</strong> in complex environments.</li><li>A delivery leader who <strong>executes</strong>, not just governs.</li><li>Strong product mindset with the ability to turn strategy into shipped outcomes.</li><li>Deep knowledge of <strong>modern engineering and DevOps practices</strong>.</li><li>Exceptional people leadership - you build teams others want to join.</li><li>Commercially minded, outcome-focused and comfortable being accountable.</li></ul><p> </p><p><strong>Why This Role</strong></p><ul><li>Real authority and ownership.</li><li>Direct influence on technology strategy and delivery.</li><li>A chance to <strong>reset how software delivery works</strong>.</li><li>Competitive package with <strong>up to 20% bonus</strong>.</li></ul><p> </p><p>Fast two stage interview process- APPLY NOW!! </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS41MDUzMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
