<p>Robert Half Technology are assisting a market leading real estate organisation to recruit a IT Support Engineer on a 3 month contract basis</p><p><strong>Role</strong></p><ul><li>The IT Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing system.</li><li>To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent.</li><li>To develop support documentation where required to improve the user experience.</li><li>To develop their skillset in-house with a clear progression expectation to higher levels of expertise.</li><li>Provide on occasion out of hours support as required.</li><li>To assist the Group Technology and wider Information</li><li>Any other ad-hoc work requests as determined by the Group IT Manager.</li></ul><p><strong>Profile</strong></p><ul><li>The IT Support Engineer will have a proven track record of supporting complex disparate networks.</li><li>Supporting all levels of the business users including VIPs, managing expectations and seeing a problem through.</li><li>Proven ability to instigate, manage and deliver often challenging projects, both technically and from a management perspective</li></ul><p><strong>Ability to support:</strong></p><ul><ul><li>All Microsoft desktop OS (Win7+)</li><li>Microsoft Server 2008 and higher</li><li>Active Directory</li><li>Group Policies</li><li>DNS / DHCP</li><li>Microsoft O365</li><li>Citrix</li><li>WIFI technology</li><li>Remote Connectivity tools</li><li>Cloud based tools</li><li>Collaboration tools</li></ul></ul><p><strong>Company</strong></p><ul><li>Market leading real estate organisation </li><li>On-site required </li></ul><p><strong>Salary & Benefits</strong></p><p> company, depending on experience </p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjYxNDUxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p data-start="83" data-end="263"><strong data-end="261" data-start="83">Robert Half Technology are assisting a Property Development business to recruit an IT Technical Support Engineer on a 6-month contract basis. Onsite 5 days per week - London.</strong></p><h3 data-start="270" data-end="278">Role</h3><ul data-end="1013" data-start="279"><li data-start="279" data-end="430"><p data-start="281" data-end="430">Provide basic 1st line IT support to all staff, including senior management, ensuring smooth operation of systems and services across the business.</p></li><li data-end="545" data-start="431"><p data-end="545" data-start="433">Support Microsoft 365, Windows, and Active Directory issues, handling user requests and incidents efficiently.</p></li><li data-end="698" data-start="546"><p data-start="548" data-end="698">Log, monitor, and manage IT incidents, requests, and changes, escalating where necessary and maintaining communication with end users and suppliers.</p></li><li data-end="782" data-start="699"><p data-start="701" data-end="782">Assist with onboarding/offboarding, IT inductions, and user account management.</p></li><li data-start="783" data-end="886"><p data-end="886" data-start="785">Support hardware and software needs, including laptops, mobiles, printers, and collaboration tools.</p></li><li data-start="887" data-end="1013"><p data-end="1013" data-start="889">Maintain IT documentation, perform basic troubleshooting, and suggest process improvements to enhance IT service delivery.</p></li></ul><h3 data-end="1031" data-start="1020">Profile</h3><ul data-start="1032" data-end="1437"><li data-start="1032" data-end="1098"><p data-start="1034" data-end="1098">1-3 years' experience in a technical support or helpdesk role.</p></li><li data-end="1173" data-start="1099"><p data-end="1173" data-start="1101">Hands-on experience with Microsoft 365, Windows, and Active Directory.</p></li><li data-start="1174" data-end="1254"><p data-end="1254" data-start="1176">Strong problem-solving and troubleshooting skills, with attention to detail.</p></li><li data-start="1255" data-end="1339"><p data-start="1257" data-end="1339">Excellent communication and customer service skills, approachable and proactive.</p></li><li data-start="1340" data-end="1437"><p data-start="1342" data-end="1437">Ability to work independently in a fast-paced environment and learn new technologies quickly.</p></li></ul><h3 data-end="1455" data-start="1444">Company</h3><ul data-end="1564" data-start="1456"><li data-start="1456" data-end="1528"><p data-start="1458" data-end="1528">Property development business with a busy, fast-paced IT environment</p></li><li data-start="1529" data-end="1564"><p data-start="1531" data-end="1564">Onsite 5 days per week - London</p></li></ul><h3 data-start="1571" data-end="1594">Contract & Benefits</h3><ul data-end="1694" data-start="1595"><li data-end="1615" data-start="1595"><p data-start="1597" data-end="1615">6-month contract</p></li><li data-end="1694" data-start="1616"><p data-end="1694" data-start="1618">The daily rate is dependent upon experience, qualifications, and training.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjQ3MTExLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><strong>Contract Role: 1st / 2nd Line IT Support Engineer</strong></p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-size: 11.0pt;">I'm working with a charity based in West Oxfordshire who are looking for an IT Support Engineer to join their team.</p><p style="margin: 0in; font-size: 11.0pt;"> </p><p style="margin: 0in; font-size: 11.0pt;"> </p><p style="margin: 0in; font-size: 11.0pt;">Location: West Oxfordshire (commutable from Witney, Swindon, Oxford, Abingdon‑on‑Thames, Cheltenham)</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Rate: Competitive daily rate</p><p style="margin: 0in; font-size: 11.0pt;">Working Pattern: Fully on‑site, 5 days per week</p><p style="margin: 0in; font-size: 11.0pt;"><strong>Contract Length: </strong>Initally 3 months</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">They're seeking an experienced 1st/2nd Line Support Engineer to provide user support and help maintain core IT systems.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Key Responsibilities: </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Deliver 1st and 2nd line support across hardware, software, and networking</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Troubleshoot issues with Windows 10/11, Microsoft 365, and basic networking</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Support Active Directory, Exchange, and remote support tools</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Work both independently and as part of a wider team</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Contract Role: 1st / 2nd Line IT Support Engineer </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjE1MzkwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half are supporting a London based financial services organisation with their search for a <strong>2nd Line Support Engineer</strong> to join the team on a permanent basis. This role is ideal for someone with strong end user computing experience, excellent troubleshooting skills, and a solid understanding of modern endpoint security and device management.</p><p><strong>Role</strong></p><p>The 2nd Line Support Engineer will be responsible for the support, stability, and security of end user devices across Windows, iOS, and Android. You will manage incoming support requests via email, phone, and internal ticketing systems, ensuring timely escalation and resolution.</p><p>Key duties include:</p><ul><li>Providing 1st and 2nd line support across laptops, mobile devices, and M365 services.</li><li>Working closely with site‑based IT contacts, offering guidance, training, and ensuring consistent support standards.</li><li>Creating and maintaining support documentation to enhance the user experience.</li><li>Developing your technical skill set with clear progression opportunities into more advanced engineering responsibilities.</li><li>Supporting occasional out of hours work when required.</li><li>Assisting the wider Technology and Information teams with operational and project based tasks.</li><li>Carrying out additional duties as directed by the IT leadership team.</li></ul><p><strong>Profile</strong></p><p>The successful candidate will have a proven background supporting complex environments, managing endpoint and identity issues. You will be confident supporting users at all levels, including senior stakeholders, and capable of taking ownership of incidents through to resolution.</p><p>You should have strong experience with:</p><ul><li>Microsoft Intune (Endpoint Manager)</li><li>Windows 11</li><li>Microsoft Defender for Endpoint</li><li>Entra ID (Azure AD), Conditional Access & MFA</li><li>PowerShell scripting</li><li>Device compliance, security baselines, and vulnerability remediation</li><li>Networking fundamentals (DNS, DHCP, VPN, proxies)</li></ul><p>Experience with the following is advantageous:</p><ul><li>Meraki networking</li><li>Egnyte governance and collaboration tools</li><li>Azure infrastructure (VMs, storage, networking)</li></ul><p> </p><p> </p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QWxleC5IaWxsLjc1NDIwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Contract Opportunity: 1st/2nd Line IT Support Engineer</p><p>Location: West Oxford</p><p>Payment: Competitive Daily Rate</p><p>Working Pattern: Full Time working</p><p>Contract Length 3 Months initially</p><p> </p><p>My client is looking for an experienced 1/2nd line Support Engineer to join its IT department. This role will involve supporting users and maintaining systems.</p><p> </p><p>Key responsibilities.</p><p>- Provide 1st and 2nd line technical support across hardware, software, and network issues</p><p>- Troubleshoot and resolve issues related to Windows 10/11, Microsoft 365, and basic networking</p><p>- Support Active Directory, Exchange, and remote support tools</p><p>- Work independently and collaboratively within a team</p><p> </p><p>My client is looking to move quickly on this position so should you be interested please reach out with an updated CV ASAP</p><p> </p><p>Contract Opportunity: 1st/2nd Line IT Support Engineer</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjkxMTc5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>CONTRACT : 1st/2nd Line IT Support Engineer</strong></p><p>Location: Cardiff<br /> Length: Initially 3 months<br /> Payment: Competitive <br /> Working Pattern: 5 days a week on site Full Time working</p><p><br /> 👨💻 About the Role<br /> We're looking for a proactive and customer-oriented IT Support Engineer to join a dynamic team. This is a fantastic opportunity for someone passionate about technology and eager to grow within a fast-paced IT environment.<br /> <br /> 🛠️ Key Responsibilities & Skills<br /> - Provide 1st and 2nd line technical support across hardware, software, and network issues<br /> - Troubleshoot and resolve issues related to Windows 10/11, Microsoft 365, and basic networking<br /> - Support Active Directory, Exchange, and remote support tools<br /> - Assist with onboarding and offboarding processes for tech users<br /> - Work independently and collaboratively within a team<br /> - Strong working knowledge of cyber security best practices would be highly advantageous.</p><p><strong>CONTRACT : 1st/2nd Line IT Support Engineer</strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjA2NTIzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p data-end="426" data-start="263"><strong data-start="263" data-end="296">Facilities & Premises Manager</strong><br data-start="296" / data-end="299"> <strong data-end="339" data-start="299">Salary: £45,000 - £50,000 + benefits</strong><br data-end="342" / data-start="339"> <strong data-start="342" data-end="400">Location: Local area with travel across multiple sites</strong><br / data-end="403" data-start="400"> <strong data-end="426" data-start="403">Contract: Permanent</strong></p><p data-end="655" data-start="428">Robert Half is recruiting a Facilities & Premises Manager on behalf of a well-established organisation. This is a hands-on role responsible for the effective management, safety and efficiency of a multi-site property portfolio.</p><p data-end="843" data-start="657">This position would suit an experienced facilities professional who enjoys variety, ownership and autonomy, and is comfortable travelling between sites across the local area as required.</p><h3 data-start="845" data-end="859">The Role</h3><p data-end="1238" data-start="860">Reporting into senior leadership, you will take full responsibility for the organisation's premises and facilities operations, ensuring buildings are safe, compliant, well-maintained and fit for purpose. You will act as the key point of contact for all property-related matters and play a central role in optimising space, managing suppliers and delivering improvement projects.</p><p data-start="1240" data-end="1269">Key responsibilities include:</p><ul data-start="1270" data-end="2043"><li data-start="1270" data-end="1354"><p data-start="1272" data-end="1354">Day-to-day management of buildings, grounds and facilities across multiple sites</p></li><li data-start="1355" data-end="1444"><p data-end="1444" data-start="1357">Overseeing planned and reactive maintenance, M&E servicing and contractor performance</p></li><li data-end="1543" data-start="1445"><p data-end="1543" data-start="1447">Managing health & safety at a first-line level, including compliance, risk assessments and DSE</p></li><li data-end="1609" data-start="1544"><p data-end="1609" data-start="1546">Ownership of facilities budgets, forecasting and cost control</p></li><li data-end="1696" data-start="1610"><p data-start="1612" data-end="1696">Managing supplier contracts, procurement and service delivery to ensure best value</p></li><li data-end="1780" data-start="1697"><p data-end="1780" data-start="1699">Coordinating refurbishments, office moves, space planning and property projects</p></li><li data-start="1781" data-end="1873"><p data-start="1783" data-end="1873">Managing utilities, waste, sustainability initiatives and energy efficiency improvements</p></li><li data-start="1874" data-end="1964"><p data-start="1876" data-end="1964">Oversight of fleet vehicles and company car schemes, including policies and compliance</p></li><li data-end="2043" data-start="1965"><p data-end="2043" data-start="1967">Liaising with external property, legal and service partners where required</p></li></ul><h3 data-end="2060" data-start="2045">About You</h3><p data-start="2061" data-end="2197">You will be an experienced Facilities or Premises Manager with strong organisational skills and a proactive, solutions-focused approach.</p><p data-end="2222" data-start="2199">You will ideally bring:</p><ul data-end="2720" data-start="2223"><li data-start="2223" data-end="2307"><p data-end="2307" data-start="2225">Proven experience in facilities or premises management across multiple locations</p></li><li data-end="2374" data-start="2308"><p data-end="2374" data-start="2310">Strong knowledge of health & safety legislation and compliance</p></li><li data-end="2444" data-start="2375"><p data-end="2444" data-start="2377">Experience managing contractors, suppliers and service agreements</p></li><li data-start="2445" data-end="2494"><p data-end="2494" data-start="2447">Budget management and cost-control experience</p></li><li data-end="2556" data-start="2495"><p data-start="2497" data-end="2556">Excellent communication and stakeholder-management skills</p></li><li data-end="2646" data-start="2557"><p data-end="2646" data-start="2559">A practical, customer-focused mindset with the ability to manage competing priorities</p></li><li data-end="2720" data-start="2647"><p data-end="2720" data-start="2649">Willingness and flexibility to travel between local sites as required</p></li></ul><h3 data-end="2752" data-start="2722">Qualifications (desirable)</h3><ul data-end="2881" data-start="2753"><li data-end="2769" data-start="2753"><p data-end="2769" data-start="2755">IOSH Level 3</p></li><li data-end="2800" data-start="2770"><p data-start="2772" data-end="2800">IWFM Level 4 or equivalent</p></li><li data-end="2881" data-start="2801"><p data-start="2803" data-end="2881">Strong IT skills including MS Office (Outlook, Teams, Excel, Word, PowerPoint)</p></li></ul><h3 data-start="2883" data-end="2902">What's on Offer</h3><ul data-end="3164" data-start="2903"><li data-start="2903" data-end="2939"><p data-end="2939" data-start="2905">Salary between £45,000 - £50,000</p></li><li data-start="2940" data-end="2995"><p data-start="2942" data-end="2995">Permanent, stable role with autonomy and visibility</p></li><li data-start="2996" data-end="3068"><p data-end="3068" data-start="2998">Opportunity to lead facilities operations and make a tangible impact</p></li><li data-start="3069" data-end="3164"><p data-start="3071" data-end="3164">Supportive environment with scope for continuous improvement and sustainability initiatives</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuRGF2aWVzLjM2OTU4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half has partnered exclusively with a growing financial services client in Southampton who are looking to recruit an IT Support Engineer to join the team.This is a permanent role, paying up to £42,000 with hybrid working plus some ad-hoc on-call work.</p><p>You will be supporting a team who are looking to increase their IT support operations across the Group, leading to some fantastic growth opportunities.<br /><br />We are looking for proven IT Support Engineers with 2nd line experience who can triage and troubleshoot all IT queries and support upcoming EUC projects i.e Sharepoint migration</p><p><strong>Key Responsibilities</strong></p><ul><li>1st and 2nd Line support of 300 users</li><li>M365 administration</li><li>IT documentation</li><li>Device management - laptops, desktops, mobile devices</li></ul><p><strong>Skills and Experience </strong></p><ul><li>Previous 2nd line experience, exposure to 3rd line</li><li>Strong understanding of M365, Azure Active Directory (Entra ID), InTune</li><li>Understanding of DHCP, DNS networking principles</li></ul><p><strong>On Offer</strong></p><ul><li>Salary up to £42,000</li><li>Hybrid working in Southampton (3 days a week in office)</li><li>26 days annual leave</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuMDM4OTYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half is partnering with a leading UK retail organisation to hire an Apple Systems Engineer for an initial 6-month contract, with a strong view to permanent.</p><p>This role will act as a senior technical escalation point across the IT service desk while owning Apple-focused systems, endpoint management, and day-to-day IT operations within the London office. The position will play a key role in stabilising, improving, and scaling IT support as the organisation builds a London-based IT team.</p><p data-end="730" data-start="709"><strong>Responsibilities:</strong></p><ul data-end="1574" data-start="731"><li data-end="808" data-start="731">Act as a senior escalation point across 1st, 2nd, and 3rd line IT support</li><li data-start="809" data-end="897">Deliver high-quality, customer-focused support across macOS and Windows environments</li><li data-start="898" data-end="983">Own and continuously improve IT service desk processes and best-practice delivery</li><li data-end="1068" data-start="984">Manage Apple device lifecycle management using Jamf and Microsoft InTune<strong> </strong></li><li data-start="984" data-end="1068">Lead employee onboarding and offboarding, including device provisioning and access management</li><li data-end="1256" data-start="1167">Support a remote workforce, including networking, VPN, and secure access requirements</li><li data-end="1350" data-start="1257">Troubleshoot server-related issues and collaborate with wider IT stakeholders as required</li><li data-start="1351" data-end="1424">Support cloud terminals, system changes, and operational improvements</li><li data-start="1425" data-end="1496">Take ownership of day-to-day IT operations within the London office</li><li data-start="1497" data-end="1574">Contribute to the growth and development of a future London-based IT team</li></ul><p data-end="1596" data-start="1581"><strong>Experience:</strong></p><ul data-end="2116" data-start="1597"><li data-start="1597" data-end="1686">Strong hands-on experience supporting macOS environments in an enterprise setting</li><li data-start="1687" data-end="1736">Good working knowledge of Windows systems</li><li data-start="1737" data-end="1798">Proven experience using Jamf and Microsoft Intune</li><li data-start="1799" data-end="1852">Solid understanding of user and device management</li><li data-start="1853" data-end="1907">Experience supporting remote and hybrid workforces</li><li data-start="1908" data-end="1979">Working knowledge of networking concepts and server troubleshooting</li><li data-end="2049" data-start="1980">Ability to work independently and take ownership of IT operations</li><li data-start="2050" data-end="2116">Experience within a retail or multi-site environment (desirable)</li></ul><p data-start="2123" data-end="2140"><strong>Organisation:</strong></p><ul data-start="2141" data-end="2360"><li data-start="2141" data-end="2210">London-based contract role - 4 days per week onsite (Holborn)</li><li data-end="2268" data-start="2211">Initial 6-month contract with a view to permanent</li><li data-start="2269" data-end="2292">Global Retail organisation</li><li data-start="2269" data-end="2292">Competitive hourly rate</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuODUyMTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Graduate Administrator</strong></p><p>Make a difference. Build your career. Be part of something meaningful.</p><p><strong>Location:</strong> Swansea Office<br /> <strong>Hours:</strong> Full-time, 37 hours per week<br /> <strong>Contract:</strong> Permanent<br /> Why This Role?</p><p>Are you a graduate looking for a role where your organisational skills, people skills, and values really matter? This is an exciting opportunity to join a supportive, purpose driven organisation where no two days are the same and where your work genuinely helps people.</p><p>As a <strong>Graduate Administrator</strong>, you'll be at the heart of the service. You'll be the first friendly face and reassuring voice many people encounter, helping create a safe, welcoming, and non judgemental environment. Alongside this, you'll gain hands on experience in administration, coordination, and professional office operations, an ideal foundation for a wide range of career paths.</p><p><strong>What You'll Be Doing</strong></p><ul><li>Creating a warm, professional, and supportive experience for everyone who contacts or visits the service</li><li>Acting as the first point of contact, answering calls, welcoming clients, and managing enquiries</li><li>Recording referral information with care, accuracy, and sensitivity</li><li>Coordinating appointments and supporting counselling schedules</li><li>Communicating with clients, counsellors, and volunteers via phone, email, and Microsoft Teams</li><li>Maintaining accurate digital and paper records in line with GDPR</li><li>Producing professional documents, letters, and reports</li><li>Supporting the smooth running of the office through general administrative tasks</li><li>Ordering supplies and completing routine health and safety checks</li><li>Taking part in training and development to build your skills and confidence</li><li>Getting involved in a variety of tasks that support a busy, people-centred service</li></ul><p><strong>Who We're Looking For</strong></p><p>You don't need years of experience, we're looking for potential, attitude, and enthusiasm.</p><p><strong>You'll be:</strong></p><ul><li>A graduate (or equivalent) keen to start or develop a professional career</li><li>Organised, reliable, and comfortable juggling different tasks</li><li>Confident using IT systems, including Microsoft Word and Excel</li><li>A clear and friendly communicator, both written and verbal</li><li>Able to work independently while also being a strong team player</li><li>Professional, discreet, and committed to confidentiality</li><li>Calm and resilient in a busy environment</li><li>Empathetic, non-judgemental, and committed to equality and inclusion</li></ul><p><strong>It's a bonus if you have:</strong></p><ul><li>Experience in an office, voluntary, or support-based setting</li><li>An interest in counselling, wellbeing, or support services</li><li>Welsh language skills</li><li>Flexibility to occasionally work outside standard office hours</li></ul><p><strong>What You'll Get in Return</strong></p><ul><li>A meaningful role where your work has real impact</li><li>A welcoming and supportive team environment</li><li>A generous pension scheme and benefits</li><li>Ongoing training and development opportunities</li><li>Valuable experience that will strengthen your future career options</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uMzU0NzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Interim Credit Manager</strong></p><p><strong>£300-350 per day</strong></p><p><strong>Hybrid 3 days in office</strong></p><p><strong>Basingstoke</strong></p><p><strong> </strong></p><p><strong>About the opportunity:</strong></p><p>As Credit Manager, you'll oversee the UK collections team and work closely with colleagues across the Isle of Man and the UK to deliver effective debt recovery strategies. You'll ensure that every customer interaction achieves the right outcome while maintaining full compliance with FCA and other regulatory standards.</p><p> You'll also play a key role in shaping best practices, refining processes, and supporting senior management with performance reporting and strategic decisions. If you're an experienced collections professional looking to lead, inspire, and make a difference, we'd love to hear from you.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Lead and support the UK collections team to maximise recovery performance.</li><li>Manage arrears accounts in line with company standards and FCA regulations.</li><li>Oversee litigation and insolvency processes, liaising with solicitors and advocates as required.</li><li>Maintain robust systems and accurate records of all activities.</li><li>Collaborate with Compliance and Finance teams to ensure regulatory adherence and accurate reporting.</li><li>Drive continuous process improvement to minimise delinquency.</li><li>Ensure all activity reflects our core value in achieving the right customer outcome.</li></ul><p> </p><p><strong>Requirements:</strong></p><ul><li> Proven experience in debt recovery and collections management within financial services.</li><li>Strong leadership and communication skills, with the ability to influence at all levels.</li><li>Excellent knowledge of UK collections law, GDPR, and AML regulations.</li><li>A results-driven mindset, coupled with empathy and professionalism.</li><li>A commitment to compliance, accuracy, and continuous improvement.</li></ul><p>For more information please contact me in the first instance.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy42NDUyNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Credit Manager</strong></p><p><strong>£60,000</strong></p><p><strong>Office based</strong></p><p><strong>Basingstoke</strong></p><p><strong> </strong></p><p><strong>About the opportunity:</strong></p><p>As Credit Manager, you'll oversee the UK collections team and work closely with colleagues across the Isle of Man and the UK to deliver effective debt recovery strategies. You'll ensure that every customer interaction achieves the right outcome while maintaining full compliance with FCA and other regulatory standards.</p><p> You'll also play a key role in shaping best practices, refining processes, and supporting senior management with performance reporting and strategic decisions. If you're an experienced collections professional looking to lead, inspire, and make a difference, we'd love to hear from you.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Lead and support the UK collections team to maximise recovery performance.</li><li>Manage arrears accounts in line with company standards and FCA regulations.</li><li>Oversee litigation and insolvency processes, liaising with solicitors and advocates as required.</li><li>Maintain robust systems and accurate records of all activities.</li><li>Collaborate with Compliance and Finance teams to ensure regulatory adherence and accurate reporting.</li><li>Drive continuous process improvement to minimise delinquency.</li><li>Ensure all activity reflects our core value in achieving the right customer outcome.</li></ul><p> </p><p><strong>Requirements:</strong></p><ul><li> Proven experience in debt recovery and collections management within financial services.</li><li>Strong leadership and communication skills, with the ability to influence at all levels.</li><li>Excellent knowledge of UK collections law, GDPR, and AML regulations.</li><li>A results-driven mindset, coupled with empathy and professionalism.</li><li>A commitment to compliance, accuracy, and continuous improvement.</li></ul><p> </p><p><strong>In return we are offering:</strong></p><ul><li>35 hour working week Monday - Friday (office based)</li><li>25 days annual leave plus bank holidays.</li><li>Discretionary bonus scheme.</li><li>Death in service - 4x annual salary.</li><li>Pension contributions 4% employer, 5% employee.</li><li>Employee Assistance Programme</li><li>Various wellbeing and Social events throughout the year.</li></ul><p>For more information please contact me in the first instance.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy4zMTEzMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
