Credit Controller in Yorkshire

What is a credit controller?

An organisation’s cashflow health depends on the skill of their credit controller. They ensure that revenue and credit owed to the company is paid in a timely and accurate manner.

Credit control jobs involve assessing and managing the business’ credit risk by ensuring that new customers are thoroughly vetted and that the company month-end accounts are reconciled. If payment problems arise, they will step in to find a resolution and to highlight any potential debtor issues which may arise in future.

Credit controller job description and responsibilities

A credit controller’s primary function is to collect and reconcile credit notes and invoices owed to the company. They manage customer accounts, ensuring that new customers have healthy credit and that existing customers have settled monthly accounts in a timely manner.

Credit controllers are heavily involved in customer interaction, so need excellent communication skills, good levels of diplomacy and the ability to inspire customer loyalty and satisfaction. They work within a wider finance and accounting team, and usually report to the credit control supervisor, credit control manager or the credit manager.

Credit controller duties and responsibilities include:

Creating and upholding payment procedures and policies that ensure timely payment

Responding to client queries

Keeping customer retention levels high

Reconciling accounts

Providing administrative support to finance team

Keeping close watch on debtor account balances

Reducing debtors’ ‘Days Sales Outstanding’

Ensuring the team adhere to credit and collection procedures

Customer relations

Credit controller qualifications, skills and experience

When hiring for a credit controller role, the majority of employers will be looking for professionals with 2 – 3 years’ experience in credit control. Experience in professional services or a software environment is beneficial, as are qualifications like ACA.

Credit controller skills in demand

The strongest candidates will have excellent customer services skills. Although it isn’t essential for credit controllers to have a degree, they should also possess some of the following qualities:

Experience with ERP systems

Excellent interpersonal skills

Tenacity

Excellent communication skills

Good negotiation skills

Able to clearly explain financial matters

Business acumen

High attention to detail

Problem solving skills

The ability to prioritise a heavy workload

Good analytical skills

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Microsoft Excel

SAP S/4HANA

Sage Accounting Software

Spreadsheets

Microsoft Word

Credit

Customer Service

Debt Financing

Invoice

Payment Processing

Salary for Credit Controller in Yorkshire

25463 - 30555

25th Percentile

25463

Little or no prior experience in the position; still developing relevant skills.

Demand: Low

50th Percentile

28130

Some prior experience in the position; has several relevant skills.

Demand: Moderate

75th Percentile

30555

Extensive prior experience in the position; has mastered relevant skills.

Demand: High

Projected salaries for related positions

Position title

25th Percentile

50th Percentile

75th Percentile

Part-Qualified Management / Financial Accountant

38315

39770

42680

Assistant Management / Financial Accountant

27888

31768

34678

Junior Financial Analyst

30555

33950

35890

Accounts Assistant

24735

26675

28858

Purchase Ledger Manager

38800

42438

46075

Purchase Ledger Clerk

24250

27645

30555

Sales Ledger / Billings Manager

38315

41710

44620

Sales Ledger / Billings Clerk

25463

27888

38315

Credit Control Manager

39770

42680

45590

Payroll Manager / Supervisor

39770

45105

49470

Payroll Administrator / Clerk

27160

29100

32010

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