<p>Dans un contexte de modernisation et de transformation numérique, notre client, une grande société privée d’envergure nationale, recherche un comptable de projet afin de garantir un suivi rigoureux et la fiabilité de la comptabilité pour l’ensemble de ses projets.</p><p><br></p><p><strong>RESPONSABILITÉS :</strong></p><p><br></p><ul><li>Tenir à jour les dossiers financiers pour chaque projet : assurer l’enregistrement précis des transactions, le suivi budgétaire, des paiements et la documentation des données financières associées.</li><li>Préparer et soumettre les rapports gouvernementaux et fiscaux : produire les déclarations réglementaires et les retours de taxes conformément aux exigences légales en vigueur.</li><li>Gérer les cycles de facturation : coordonner l’émission des factures clients, vérifier l’exactitude et assurer le suivi des paiements pour chaque projet.</li><li>Traiter les factures fournisseurs : contrôler la validation, le classement et le paiement des factures selon les échéances prévues.</li><li>Contribuer à la reconnaissance des revenus, à la gestion des frais courus et au processus de clôture de mois dans un contexte de comptabilité par projet.</li><li>Collaborer avec les différentes équipes internes (gestionnaires de projet, opérations, finance) pour optimiser les processus de gestion financière des projets et accompagner l’amélioration continue liée à l’implantation du nouvel ERP.</li></ul>
<p>Le Coordonnateur TI assure le support informatique quotidien des bureaux de la région Amériques. Ce rôle consiste à travailler en étroite collaboration avec les gestionnaires de services, le centre d'assistance mondial et les équipes opérationnelles numériques de second niveau. Le titulaire du poste est responsable de la supervision complète des services de support technique pour ses sites assignés, tout en collaborant sur des projets d'infrastructure et en gérant les relations avec les fournisseurs externes.</p><p><br></p><p>Le poste nécessite une présence sur site au bureau de Montréal deux fois par semaine.</p><p><br></p><p><strong>Principales responsabilités :</strong></p><p><br></p><ul><li>Support et Maintenance : Diagnostiquer et résoudre les pannes logicielles et matérielles. Effectuer les réparations et le remplacement des pièces si nécessaire.</li><li>Gestion de l'Infrastructure : Coordonner les mises à niveau du matériel (ordinateurs, serveurs, équipements réseau) et configurer les systèmes selon les standards mondiaux.</li><li>Suivi des Actifs : Maintenir à jour l'inventaire du matériel ainsi que le registre des licences logicielles et de leurs renouvellements.</li><li>Gestion de Projets : Participer activement aux projets technologiques, incluant les phases de tests et de documentation.</li><li>Relation Clients : Interagir directement avec les utilisateurs pour identifier les problèmes techniques. En raison de la dimension internationale du rôle, le candidat devra communiquer quotidiennement avec des clients et collaborateurs anglophones.</li><li>Disponibilité : Assurer une garde par rotation (on-call) et des quarts de travail flexibles pour garantir le maintien des opérations 24h/24.</li></ul>
<p>Nous sommes à la recherche d’un spécialiste en médias payants qui prendra en charge la planification, l’activation et l’optimisation de stratégies média multiplateformes pour des comptes d’envergure.</p><p>La personne jouera un rôle clé dans le déploiement de programmes intégrés couvrant autant les canaux traditionnels que numériques, en collaborant étroitement avec les clients afin d’améliorer continuellement les résultats et soutenir leur croissance d’affaires.</p><p><br></p><p>Responsabilités principales</p><ul><li>Collaborer avec les équipes conseil afin d’assurer une livraison irréprochable et dépasser les objectifs fixés par les clients.</li><li>Agir comme référence experte en matière de stratégie et d’activation média auprès des clients.</li><li>Accompagner et encadrer les membres plus juniors de l’équipe selon les besoins des projets.</li><li>Planifier, acheter et gérer des campagnes intégrées sur différents canaux.</li><li>Superviser simultanément plusieurs initiatives média en fonction des indicateurs de performance établis.</li><li>Identifier des pistes d’optimisation et recommander des ajustements stratégiques alignés sur les priorités commerciales.</li><li>Analyser en continu les performances des campagnes et produire des rapports détaillés destinés aux parties prenantes internes et externes.</li><li>Contribuer aux rencontres clients en fournissant des analyses techniques et des recommandations éclairées.</li><li>Formaliser les orientations stratégiques et la vision média de l’agence pour chaque mandat.</li></ul>
<p>Nous recherchons un chargé de projet motivé pour superviser et coordonner divers mandats dans le domaine de la construction (multirésidentiels ou institutionnels). Ce rôle est essentiel pour assurer la gestion efficace de projets, de leur conception à leur mise en service, tout en respectant les échéanciers et les engagements contractuels. En tant que représentant de l’entreprise, vous jouerez un rôle clé dans la gestion des coûts, la conformité et la sécurité.</p><p><br></p><p>Impact au quotidien</p><ul><li>Assumer le rôle de chargé de projets et piloter les mandats de la conception jusqu’à la mise en service</li><li>Encadrer l’ensemble des étapes et des parties prenantes afin d’assurer le respect des livrables, des échéanciers et des engagements contractuels</li><li>Agir à titre de représentant de l’entreprise en matière de coûts, santé et sécurité, conformité légale et responsabilités opérationnelles</li><li>Élaborer et maintenir les échéanciers, outils de suivi et plans d’action pour chacun des projets</li><li>Analyser et approuver les plans, devis, fiches techniques et documents d’ingénierie</li><li>Coordonner les professionnels, fournisseurs et partenaires externes</li><li>Planifier et animer les rencontres de coordination, assurer les suivis et la répartition des actions</li><li>Gérer les sous-traitants, de l’octroi des contrats jusqu’au traitement de la facturation</li><li>Produire les rapports d’avancement et communiquer l’état des projets à la direction</li><li>Identifier les enjeux, proposer des solutions et formuler les recommandations nécessaires</li><li>Contribuer au développement et à l’amélioration des outils, processus et protocoles internes</li></ul>
<p>Le Directeur principal agit comme point central entre les équipes internes (médias, SEO, données, contenu, développement, stratégie) et les organisations clientes.</p><p>Cette personne contribue directement à l’atteinte des objectifs d’affaires grâce à :</p><ul><li>une gestion proactive des relations clients</li><li>une compréhension approfondie des enjeux commerciaux</li><li>la transformation des orientations stratégiques en plans d’action concrets et mesurables</li></ul><p>Le poste s’inscrit dans une optique de développement durable des comptes, d’intégration technologique (incluant l’IA) et de partenariat stratégique à long terme.</p><p>Un leadership local est également attendu afin de soutenir le rayonnement du bureau de Montréal, d’appuyer la croissance des talents internes et d’adapter les approches aux réalités du marché québécois.</p><p><br></p><p><strong>Principales responsabilités</strong></p><ul><li>Assurer la direction stratégique et opérationnelle d’une équipe composée de gestionnaires et de spécialistes.</li><li>Développer une compréhension fine des modèles d’affaires et des priorités de croissance des clients afin d’orienter les recommandations.</li><li>Adapter les offres de services aux particularités culturelles et commerciales du marché local.</li><li>Intervenir à titre de conseiller stratégique auprès des décideurs (direction marketing, commerce électronique, technologies, etc.).</li><li>Déceler et activer des opportunités d’expansion de mandats en collaboration avec les équipes internes.</li><li>Orchestrer la collaboration interdisciplinaire pour livrer des solutions intégrées alignées sur les indicateurs de performance clés.</li><li>Superviser la gestion budgétaire et financière des comptes (prévisions, rentabilité, facturation, conformité contractuelle).</li><li>Contribuer aux processus d’appels d’offres et aux présentations stratégiques auprès de nouveaux clients ou partenaires existants.</li><li>Maintenir une veille constante sur les tendances numériques, l’IA appliquée au marketing et les pratiques responsables.</li><li>Intégrer des considérations d’inclusion, d’accessibilité et de réduction de l’empreinte numérique dans les stratégies proposées.</li><li>Assurer une documentation rigoureuse des décisions et des résultats liés aux comptes.</li><li>Favoriser la collaboration inter-bureaux et la mise en valeur des expertises locales.</li><li>Déployer une approche média globale incluant médias traditionnels et leviers numériques.</li><li>Évoluer aisément en français et en anglais, à l’oral comme à l’écrit.</li></ul>
<p>Nous recherchons un coordonnateur aux opérations pour rejoindre une entreprise dynamique et innovante œuvrant dans le secteur immobilier résidentiel à Montréal. Ce rôle clé implique de collaborer étroitement avec divers intervenants pour assurer le succès des projets multirésidentiels. Vous serez responsable de la planification stratégique et du suivi des initiatives visant à maximiser le taux d’occupation des immeubles.</p><p><br></p><p>Responsabilités:</p><p>• Contribuer à la planification et au positionnement stratégique des projets multirésidentiels.</p><p>• Coordonner les activités des fournisseurs externes, incluant les agences, graphistes, photographes et médias.</p><p>• Veiller au respect des échéanciers et au suivi des budgets associés aux projets.</p><p>• Analyser et suivre les indicateurs de performance tels que les leads, les conversions et le taux d’occupation.</p><p>• Garantir la cohérence visuelle et favoriser le rayonnement des immeubles.</p><p>• Collaborer avec les équipes internes telles que la direction, les équipes de location et les professionnels impliqués.</p><p>• Participer à l’élaboration de stratégies pour optimiser les processus opérationnels.</p><p>• Faciliter la communication entre les différents intervenants pour assurer le bon déroulement des projets.</p><p>• Identifier et mettre en œuvre des initiatives innovantes pour améliorer les résultats.</p><p>• Fournir des rapports réguliers sur l’avancement des projets et les performances.</p>
<p>We are seeking an experienced Project Manager to support the delivery of key Learning & Development (L& D) initiatives over a 3-month contract period. This role will be responsible for managing end-to-end learning projects, coordinating stakeholders, and ensuring high-quality, timely delivery of digital learning solutions.</p><p><br></p><p>The ideal candidate combines strong project management capability with hands-on experience in eLearning development, particularly Articulate Storyline.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage project plans, timelines, milestones, and dependencies across multiple workstreams.</li><li>Partner with client stakeholders, subject matter experts, facilitators, and instructional designers to ensure alignment and quality.</li><li>Oversee the development of blended learning assets (eLearning, virtual workshops, toolkits, reinforcement materials).</li><li>Provide hands-on support in Articulate Storyline to build, edit, or quality-assure eLearning modules.</li><li>Ensure learning solutions reflect core Trusted Advisor competencies (e.g., consultative conversations, influencing, commercial acumen, relationship building).</li><li>Manage feedback and approval cycles with internal and external stakeholders.</li><li>Track risks, issues, and budget considerations, escalating where appropriate.</li><li>Coordinate LMS deployment, testing, and launch readiness.</li><li>Monitor early engagement metrics and support initial rollout activities.</li><li>Document processes and provide clear handover at the end of the contract period.</li></ul>
<p>Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance and business systems professionals. </p><p> </p><p>Our not-for-profit client seeks a Project Manager for a 12-month contract. In this role you will lead the implementation of our client's Workday Financials, HCM and Payroll implementation. </p><p> </p><p><strong>The Finance Project Manager’s duties will include: </strong></p><ul><li>Assuming responsibility for deliverables including creating the project plan, managing work activities and deliverables, assigning and following up on tasks </li><li>Resolving stakeholder concerns and issues and escalating to as required. </li><li>Working with the vendor to coordinate all project activities</li><li>Developing work breakdown structures to plan and assign tasks related to outputs and deliverables </li><li>Managing Change Management requests</li><li>Monitoring and managing risks, Issues, actions and decisions logs </li><li>Other duties as required</li></ul><p><br></p>
<p><strong>Job Posting: Executive Assistant & Office Manager</strong></p><p>We are seeking an experienced and proactive Executive Assistant & Office Manager to provide comprehensive support to our executive team and ensure seamless office operations. This is an exciting opportunity for someone who thrives in a dynamic, fast-paced environment and is passionate about organizational efficiency and exceptional service.</p><p><strong>Key Responsibilities</strong></p><p><strong>Executive Assistant Duties:</strong></p><ul><li>Calendar and Contact Management: Coordinate executive schedules and contact lists, proactively prioritizing meetings, appointments, and travel plans.</li><li>Inbox Management: Oversee and manage multiple executive inboxes to facilitate prompt responses and efficient workflow.</li><li>Travel Coordination: Arrange detailed domestic and international travel, including flights, accommodation, transportation, and itineraries.</li><li>Meeting Preparation: Prepare materials, coordinate logistics, handle meeting setup, manage follow-ups, and communicate with internal and external stakeholders.</li><li>Email and Communication Management: Draft, review, and manage correspondence, including responding to emails on behalf of executives when appropriate.</li><li>Project Support: Assist the executive team with special projects, research, and presentations, ensuring clear communication and adherence to deadlines</li></ul><p><strong>Office Manager Duties:</strong></p><ul><li>Front Desk Support: Serve as the first point of contact for visitors and callers, manage mail, deliveries, and general email, and greet all guests professionally.</li><li>Banking: Handle deposits and other basic banking tasks securely and accurately.</li><li>File Management: Organize and maintain both physical and digital filing systems for easy access and accuracy.</li><li>Office Operations: Manage day-to-day office logistics, including supply procurement, equipment and technology support, and vendor relationships.</li><li>Facilities Management: Oversee office maintenance, repairs, cleaning services, and enforce safety protocols as required.</li><li>Team Support: Provide general administrative assistance to team members, including scheduling, document preparation, and meeting coordination support.</li><li>Vendor Management: Build and maintain positive relationships with vendors for office supplies, equipment, service agreements, and maintenance to ensure cost-effectiveness and quality service.</li><li>Event Coordination: Organize and execute company events, meetings, and team-building activities.</li></ul><p><br></p>
<p>We are looking for an experienced Business Leader / Project Manager for our reputable client to lead strategic initiatives and drive cross-functional projects within a dynamic corproate environment. Based in Vancouver, British Columbia, this long-term engagement offers the opportunity to collaborate with various business units and stakeholders to deliver impactful results. The role demands a proactive approach to managing complex programs while fostering innovation and efficiency.</p><p><br></p><p>Responsibilities:</p><ul><li>Collaborate with project sponsors to define scope, timelines, deliverables, and resource requirements during the early stages of strategic initiatives.</li><li>Lead the execution of complex, cross-functional programs with multiple workstreams and enterprise-wide impact.</li><li>Drive projects to successful completion by managing schedules, budgets, and performance objectives.</li><li>Partner with stakeholders across business units to align priorities and ensure seamless project integration.</li><li>Establish and execute risk management strategies, including mitigation plans and escalation processes throughout the project lifecycle.</li><li>Spearhead change management initiatives, developing stakeholder engagement and communication plans to support major organizational shifts.</li><li>Work closely with senior leadership on strategic planning, forecasting, and resource optimization for high-priority initiatives.</li><li>Strengthen project governance frameworks and streamline workflows to enhance operational efficiency and consistency.</li><li>Deliver comprehensive executive reporting, providing clear insights into progress, risks, and strategic recommendations.</li><li>Champion efforts that drive the successful commercialization of new products and related offerings</li></ul>
<p>We are seeking an experienced <strong>Senior Project Manager</strong> to lead a major <strong>ERP implementation</strong> while also managing a portfolio of strategic and operational IT initiatives for a Victoria based client of ours. This role partners closely with business and technology leaders to deliver high-impact programs with strong execution discipline.</p><p><br></p><p>Approximately <strong>50% of this role will focus on the ERP program</strong>, with the remaining time supporting infrastructure, security, and data-related projects. This is a delivery-focused position requiring strong collaboration, stakeholder engagement, and hands-on project leadership. This contract opportunity will work on-site in Downtown Victoria and has an intital term of 9-months, with the potential to extend up to another 6-months.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>ERP Program Leadership</strong></p><ul><li>Lead end-to-end delivery of the ERP implementation from detailed design through build, testing, and go-live</li><li>Facilitate value stream mapping and business process mapping sessions to document current-state and design future-state workflows</li><li>Establish and maintain ERP governance, delivery approach, and working cadence</li><li>Develop and manage integrated project plans, schedules, dependencies, and milestones</li><li>Partner closely with the ERP vendor/system integrator, coordinating daily activities and managing deliverables and timelines</li><li>Coordinate internal SMEs across design, configuration, testing, and deployment phases</li><li>Produce and maintain high-quality project artifacts, including:</li><li>Business and functional requirements</li><li>Process and solution designs</li><li>Configuration and build documentation</li><li>Test strategies, scripts, and execution plans</li><li>Cutover and launch readiness materials</li><li>Plan and manage system testing, integration testing, and UAT, ensuring issues are tracked and resolved</li><li>Support go-live readiness and stabilization, enabling a smooth transition to steady-state operations</li></ul><p><strong>IT Project Delivery</strong></p><ul><li>Lead a portfolio of infrastructure, security, and data initiatives</li><li>Translate technical inputs into structured project plans and measurable outcomes</li><li>Manage scope, schedule, budget, risks, issues, and dependencies across concurrent projects</li><li>Balance strategic and operational workstreams while maintaining focus on business value</li></ul><p><strong>Stakeholder Engagement & Governance</strong></p><ul><li>Provide clear project visibility and decision support to executive leadership</li><li>Prepare and present updates to the ERP Steering Committee</li><li>Participate in bi-weekly IT governance meetings to support prioritization and coordination</li><li>Proactively identify risks and facilitate mitigation discussions</li><li>Build trusted relationships across Finance, IT, and business teams</li></ul><p><strong>Project Controls & Reporting</strong></p><ul><li>Maintain project documentation repositories (SharePoint)</li><li>Develop dashboards, executive summaries, and status reporting</li><li>Ensure plans and documentation are current and audit-ready</li><li>Contribute to continuous improvement of project delivery practices</li></ul><p><br></p>
We are looking for a detail-oriented IT Coordinator to join our team in North York, Ontario. The ideal candidate will manage and support various IT systems and infrastructure, ensuring smooth operations across hardware, software, and telecommunications. This role requires a proactive approach to problem-solving and a strong ability to work with technical and non-technical stakeholders.<br><br>Responsibilities:<br>• Provide on-site support by coordinating and overseeing activities involving contractors and technicians.<br>• Manage office equipment, including desktop printers, toners, shredding machines, and other related devices.<br>• Handle service requests, equipment orders, contracts, and insurance-related tasks.<br>• Administer corporate cell phone plans and monitor monthly usage to ensure efficiency.<br>• Update and maintain Microsoft licenses and software tracking spreadsheets.<br>• Process invoices and ensure accurate data entry into internal tracking systems.<br>• Maintain inventory for construction site supplies stored in the basement.<br>• Organize and manage orders for branded office materials and business cards.<br>• Monitor and update internal systems related to IT assets, transponders, fuel cards, and telecom usage.
<p>Our client is a well-established and respected civil construction and excavation company with a strong reputation for quality work, long-standing client relationships, and consistent project delivery. Due to continued growth, they are seeking a Project Manager / Estimator to join their team and play a key role across estimating, project execution, and client coordination.</p><p><br></p><p>This opportunity is ideal for a hands-on construction professional who understands earthworks, civil projects, and the full project lifecycle, from bid to close-out.</p><p><br></p><p><strong>The Opportunity</strong></p><p>Reporting to senior leadership, the Project Manager / Estimator will be responsible for preparing accurate estimates, managing awarded projects, coordinating subcontractors, and ensuring projects are delivered on time and on budget. This role offers a high level of autonomy and visibility within a collaborative, field-driven organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare detailed and accurate cost estimates for civil, excavation, and earthworks projects</li><li>Perform digital takeoffs using HCSS and AGTEK</li><li>Review drawings, specifications, and tender documents to assess scope, quantities, and risk</li><li>Develop project schedules, budgets, and work plans upon award</li><li>Manage projects from start-up through completion, including cost control and progress tracking</li><li>Coordinate subcontractors, suppliers, inspectors, and internal field teams</li><li>Monitor project performance, forecasting costs and managing change orders</li><li>Maintain strong communication with clients and stakeholders throughout the project lifecycle</li><li>Support continuous improvement of estimating and project management processes</li></ul><p><br></p><p><br></p>
<p><strong>About the Opportunity</strong></p><p>We are seeking a Project Manager to join our client in the FinTech sector, on a remote 6-month contract with strong potential to extend for an additional 6 months. This is an exciting opportunity to lead high-impact SaaS implementation projects in a dynamic, client-facing role.</p><p><br></p><p>You’ll work in a fast-paced environment with peak delivery cycles (Feb–May and Sept–Nov) and quieter seasonal periods (Dec–Jan and July–Aug), making it an ideal opportunity for professionals who thrive in structured bursts of project activity.</p><p><br></p><p><strong>Role Overview</strong></p><p>As a Project Manager, you will be responsible for delivering multiple SaaS implementation and enhancement projects, ensuring client onboarding and solution delivery are executed to the highest standards. You’ll work closely with Business Systems Analysts, technical teams, and client stakeholders to drive timelines, manage scope, and deliver measurable results.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>• Manage multiple short-term SaaS projects from initiation through delivery</p><p>• Lead onboarding of new fintech clients, ensuring smooth deployment of out-of-the-box solutions</p><p>• Coordinate enhancements and improvements for existing client implementations</p><p>• Act as the primary client contact, building strong relationships and ensuring clear, consistent communication</p><p>• Facilitate workshops, progress updates, and presentations for client stakeholders and leadership teams</p><p>• Ensure all project timelines, scope, and quality standards are met</p>
<p>We are seeking an Enterprise Data Project Manager or Project Coordinator to lead the planning, coordination, and delivery of value stream initiatives within our clients Enterprise Data program. This role is responsible for driving timelines, managing risks, and ensuring strong alignment across technical, governance, and academic stakeholders. The successful candidate will bring structure, transparency, and momentum to complex data-focused projects while translating progress into clear, executive-level updates.</p><p><br></p><p>This role will work hybrid on-site 3-days per week, and has an initial term of March 2nd through to the end of the year.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Plan, track, and deliver enterprise data initiatives, ensuring milestones and outcomes are achieved on schedule</li><li>Manage project schedules, risks, dependencies, and communications across multiple workstreams</li><li>Partner with technical and non-technical stakeholders to coordinate activities and resolve issues</li><li>Support data-focused initiatives involving governance, architecture, and analytics processes</li><li>Prepare concise project reporting and executive-ready status updates</li><li>Apply analytical thinking to synthesize information, support decision-making, and improve project performance</li></ul>
<p><strong>Overview</strong></p><p>Our Edmonton‑based client is seeking a Mid‑Level Project Manager to support the planning and delivery of a large-scale, province‑wide operational initiative with significant public visibility and strict timelines. With no formal PMO currently in place, this role will help introduce structure, develop the project plan, coordinate cross-functional workstreams, and ensure all deliverables are executed on schedule.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and maintain project plans, roadmaps, schedules, and supporting project documentation.</li><li>Coordinate procurement activities, vendor engagement, contract requirements, and internal staffing needs.</li><li>Provide ongoing status reporting, updates, and risk assessments to senior leadership.</li><li>Identify and manage risks, issues, dependencies, and changes throughout the project lifecycle.</li><li>Collaborate closely with IT, Corporate Services, and operational teams to drive alignment and execution.</li><li>Establish foundational project management structure and processes in an environment without an existing PMO.</li><li>Oversee and track project budget elements (budget size varies depending on workstream).</li><li>Prepare briefings, dashboards, and executive-level updates for the Senior Leadership Team.</li></ul>
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.