<p>We are seeking a strategic, hands-on Director of Customer Service to lead our customer service operations within a high‑volume B2B industrial distribution environment. This leader will own service strategy, team performance, systems optimization (EDI/ERP), and cross-functional alignment to elevate customer experience and operational efficiency.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Lead and develop the customer service team; build a performance‑driven, accountable culture.</p><p>Oversee order management, escalations, pricing/stock checks, and overall service delivery.</p><p>Optimize EDI and ERP workflows to improve efficiency and accuracy.</p><p>Partner with IT, sales, and operations to streamline processes and strengthen communication.</p><p>Drive continuous improvement initiatives and implement standardized service processes.</p><p>Provide reporting, insights, and recommendations to senior leadership.</p><p><br></p>
We are looking for a detail-oriented Customer Success Specialist to join our team in Winnipeg, Manitoba. In this contract position, you will play a key role in ensuring seamless data entry, exceptional customer service, and efficient organizational support. The ideal candidate will bring strong technical skills, a proactive attitude, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Accurately input and manage data using 10-key typing techniques.<br>• Deliver outstanding customer service by responding to inquiries and resolving issues in a timely manner.<br>• Handle email correspondence with professionalism and attention to detail.<br>• Utilize Microsoft Excel and Word to create, update, and maintain documents and spreadsheets.<br>• Organize and maintain files to ensure easy access and retrieval.<br>• Perform basic calculations as needed for data accuracy and reporting.<br>• Scan, sort, and categorize documents for streamlined record-keeping.<br>• Support daily operations by typing and preparing reports or communications as required.
<p>We are looking for a highly motivated Customer Experience Specialist to join a team on a contract basis in Markham, Ontario. In this role, you will focus on delivering exceptional service to our customers while ensuring accurate order processing and efficient returns management. This position is ideal for someone with a strong attention to detail, excellent communication skills, and a customer-first mindset.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders, ensuring seamless order entry from receipt to fulfillment.</p><p>• Verify and coordinate order details with relevant departments to guarantee timely delivery.</p><p>• Manage product returns efficiently, maintaining detailed records and resolving any return-related issues.</p><p>• Provide personalized support to customers by addressing inquiries and offering effective solutions.</p><p>• Build strong customer relationships through consistent, high-quality service.</p><p>• Collaborate with inventory, shipping, and other teams to streamline operations and enhance customer satisfaction.</p><p>• Utilize order management systems and software tools to maintain accuracy and efficiency.</p><p>• Troubleshoot and resolve complaints promptly, ensuring a positive resolution for the customer.</p><p>• Contribute to the company’s commitment to operational excellence and outstanding service.</p><p>• Adapt to changing priorities and tasks to support team and business needs.</p>
We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
We are looking for a detail-oriented Client Relations Administrator to join our team in Toronto, Ontario. This position is within the financial services industry and offers a long-term contract opportunity. The ideal candidate will play a critical role in managing client accounts, handling payments, and ensuring smooth onboarding processes while collaborating within a supportive team environment.<br><br>Responsibilities:<br>• Manage and reconcile recurring and one-time payments, including electronic funds transfers and wire transactions.<br>• Process cash withdrawals, deposits, and transfer requests with accuracy and efficiency.<br>• Facilitate the onboarding of new clients and assist with account transitions, such as transferring assets or converting them to cash.<br>• Utilize software tools, including Microsoft Excel for advanced functions like vlookups, as well as other office applications to streamline operations.<br>• Collaborate effectively with a team of 4-5 colleagues, ensuring alignment in client service delivery.<br>• Report directly to the Head of Client Relations while contributing to departmental goals.<br>• Provide exceptional customer service by addressing client inquiries and resolving issues promptly.<br>• Maintain organized records and documentation to ensure compliance and operational efficiency.<br>• Support the implementation of workflow improvements and contribute to process optimization.<br>• Ensure adherence to industry regulations and internal policies in all administrative tasks.
<p>We are looking for a skilled Print Services Coordinator to join our team in Burnaby, British Columbia. In this contract position, you will play a key role in managing reprographics equipment and providing administrative support to ensure smooth operations. This position offers an opportunity to contribute to high-quality print services while supporting a dynamic workplace.</p><p><br></p><p>Responsibilities:</p><p>• Operate and maintain reprographics equipment, including copiers, printers, plotters, and scanners, ensuring optimal performance.</p><p>• Process print, copy, and scan requests with precision, meeting project deadlines and maintaining formatting consistency.</p><p>• Handle sensitive and confidential documents with discretion and professionalism.</p><p>• Perform tasks such as large-format printing, document finishing, laminating, and binding with attention to detail.</p><p>• Monitor inventory levels for supplies like toner, paper, and binding materials, ordering replacements proactively.</p><p>• Maintain accurate records of print jobs and manage billing or chargeback processes as required.</p><p>• Coordinate equipment servicing and conduct routine maintenance to ensure functionality.</p><p>• Support digital document management and archival scanning initiatives when needed.</p><p>• Collaborate with teams to ensure print specifications meet quality standards, including engineering drawings and proposal documents.</p><p>• Assist in facility-related tasks such as managing mail distribution, visitor access, and meeting room arrangements.</p>
<p>Our client is looking for a <strong>Jr. Administrative Assistant</strong> to join their team on a contract basis in Cochrane, Alberta. This position provides customer service and administrative support, requiring strong organization and the ability to manage high volumes of inquiries with accuracy and professionalism.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone and email, ensuring timely resolution.</li><li>Track and document calls, maintain spreadsheets, and organize records.</li><li>Support waste and recycling hotline inquiries, including complaint follow-up.</li><li>Provide administrative support, including file management and data updates.</li><li>Collaborate with internal teams to triage and escalate issues.</li><li>Assist with invoice processing and general office tasks.</li><li>Manage high inquiry volumes while maintaining customer satisfaction.</li></ul>
<p>We are looking for a dedicated Administrative Assistant to join a team in North York, Ontario. This long-term contract position offers an excellent opportunity to contribute to the day-to-day operations of a thriving construction company. The ideal candidate will bring strong organizational skills, attention to detail, and a proactive approach to supporting various administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing calls, ensuring prompt and attentive communication.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues efficiently.</p><p>• Perform accurate data entry and maintain organized records of project and client information.</p><p>• Handle email correspondence, including drafting, responding, and organizing messages.</p><p>• Coordinate schedules and appointments to ensure seamless daily operations.</p><p>• Utilize Microsoft Office tools such as Excel, Word, PowerPoint, and Outlook to create reports, presentations, and other documents.</p><p>• Support team members with administrative tasks to facilitate project execution.</p><p>• Assist in maintaining office efficiency by organizing supplies and managing inventory.</p><p>• Prepare and distribute internal and external communications as needed.</p><p>• Collaborate with colleagues to ensure deadlines and priorities are met.</p>
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
We are looking for an organized and detail-oriented Coordinator to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will provide essential administrative support to clients and collaborate with internal teams to enhance operational efficiency. This position offers a hybrid work environment, requiring 2-3 days in the office initially, and bilingualism in English and French is considered an asset.<br><br>Responsibilities:<br>• Deliver prompt and accurate administrative support to clients, ensuring inquiries are addressed efficiently and assignments are completed within established timelines.<br>• Collaborate with service evolution teams to provide seamless assistance and contribute to client satisfaction.<br>• Review and approve various administrative items, including de-registrations, bank transfers, foreign exchanges, internal account transfers, and fee setups.<br>• Identify and recommend process improvements to enhance business relationships and overall client experience.<br>• Maintain meticulous organization of daily activities, prioritize tasks effectively, and ensure all outstanding items are resolved.<br>• Utilize multiple technology platforms to develop a deep understanding of their interactions and operational impact.<br>• Actively contribute to fostering an inclusive and collaborative workplace culture.<br>• Take initiative to address challenges affecting the team and propose solutions.<br>• Support change management initiatives by encouraging positivity and continuous improvement.<br>• Perform other administrative duties as required to support team and organizational goals.
We are looking for a dedicated and detail-oriented Concierge to join our team in Toronto, Ontario. This contract position involves providing exceptional front desk and customer service support, ensuring smooth operations and a positive experience for all guests and employees. You will play a key role in managing workplace logistics, visitor interactions, and administrative tasks while adhering to company policies and standards.<br><br>Responsibilities:<br>• Greet and assist visitors at the front desk, ensuring proper check-in procedures, including issuing visitor lanyards.<br>• Coordinate with security teams to manage badging and guest arrivals, ensuring compliance with visitor policies.<br>• Handle mailroom operations, including sorting and distributing packages, and utilizing systems like Envoy for efficient processes.<br>• Facilitate the distribution and management of company swag and event-related items.<br>• Conduct daily walkthroughs to identify and report any facilities-related issues to the Workplace Manager.<br>• Collaborate with internal teams and hosts to provide seamless event and workplace support.<br>• Manage office supplies by ordering and restocking as necessary to maintain a well-equipped environment.<br>• Respond to Jira tickets within established service level agreements and escalate unresolved issues as needed.<br>• Provide assistance to employees both in person and via Slack channels, addressing workplace needs.<br>• Submit facility-related tickets to vendors and ensure timely resolution of issues.
We are looking for a detail-oriented Leasing Administrator to join our team in Toronto, Ontario. In this role, you will provide essential administrative support to ensure the smooth operation of leasing activities. The ideal candidate will possess strong organizational skills and the ability to handle multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to inbound calls, providing exceptional customer service and addressing inquiries efficiently.<br>• Manage outbound communications, ensuring timely follow-ups and accurate information sharing.<br>• Prepare and edit leasing documentation using Microsoft Word, ensuring accuracy and professionalism.<br>• Create presentations and reports using Microsoft PowerPoint to support leasing activities and meetings.<br>• Maintain organized records and files related to leasing transactions.<br>• Collaborate with team members to ensure seamless communication and workflow.<br>• Assist in scheduling appointments and coordinating meetings with clients and stakeholders.<br>• Provide administrative support to leasing managers and other team members as required.<br>• Monitor and update leasing systems to ensure data accuracy and compliance.
<p>We are looking for a detail-oriented Bookkeeper to join our clients team in Langley, British Columbia. In this long-term contract role, you will play a key part in managing financial records, assisting with administrative duties, and supporting customer service operations. This position offers an engaging environment in the automotive industry where teamwork and adaptability are highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accounts payable and accounts receivable processes, including coding invoices, preparing cheque runs, and posting payments.</p><p>• Reconcile inventory records and process incoming orders from stores and online customers efficiently.</p><p>• Support the customer service team by assisting with store operations and addressing customer inquiries.</p><p>• Perform daily accounting tasks such as bank reconciliations, filing, and inventory management for corporate stores.</p><p>• Handle monthly financial tasks, including end-of-month reconciliations and preparing necessary reports.</p><p>• Assist with administrative tasks, such as sorting and filing invoices and maintaining organized records.</p><p>• Provide backup support for senior accounting staff as required.</p><p>• Interact with customers in the retail store, offering assistance and directing them to appropriate sales personnel.</p><p>• Collaborate with team members to ensure smooth operations and provide additional support where needed.</p><p>• Assist with AR collections and ensure accurate tracking of customer accounts.</p>
<p>Robert Half has an exceptional opportunity for a permanent Accounts Payable (A/P) Analyst to join the team at a recognized company in the Healthcare, Hospitals, Social Assistance industry. The Accounts Payable Analyst is responsible for matching, batching, and coding invoices, resolving A/P issues, updating and reconciling sub-ledger to G/L, and processing checks and expense reports. Within this dynamic department, you will have the opportunity to advance and grow your career. The Accounts Payable Analyst role is a permanent position based in the Toronto, Ontario area.</p><p> </p><p><strong>Responsibilities</strong></p><p>· Accurately execute daily processes and controls in a timely manner while ensuring company policies are followed</p><p>· Sort, log, scan, and file invoices, checks, and other documents</p><p>· Handle the customer service needs of internal business partners</p><p>· Manage validating, recording, and mailing checks and expedite special handling</p><p>· Provide support during internal and external audits</p><p>· Handle daily department mail by opening, sorting, and distributing it</p><p>· Produce full-cycle A/P</p><p>· Execute additional tasks as needed</p><p>· Assist the AP/Finance Department with administrative tasks</p>
We are looking for a dedicated Test Center Administrator to oversee the daily operations of our testing facility in Winnipeg, Manitoba. This contract position involves ensuring a seamless experience for candidates while maintaining strict compliance with testing standards and protocols. If you have strong organizational skills and a commitment to excellence, we encourage you to apply.<br><br>Responsibilities:<br>• Manage the daily operations of the test center to ensure efficient and smooth workflows.<br>• Verify candidate identities and oversee check-in procedures to maintain adherence to testing protocols.<br>• Monitor scheduled exams and provide support for technical or procedural issues as they arise.<br>• Maintain testing equipment, performing basic troubleshooting when necessary.<br>• Ensure compliance with all security measures and testing regulations to uphold integrity.<br>• Deliver outstanding customer service by addressing candidate inquiries with attention to detail.<br>• Organize and maintain accurate records of testing activities and candidate data.<br>• Collaborate with team members to address operational challenges and implement improvements.<br>• Communicate effectively through email to provide updates or resolve issues.<br>• Uphold a clean and organized workspace to optimize productivity and efficiency.
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
We are looking for a dedicated and personable Concierge to join our team on a contract basis in Toronto, Ontario. This role involves delivering outstanding customer service at the front desk, acting as the first point of contact for associates, and assisting with inquiries related to building policies and operations. If you have a passion for creating positive experiences and thrive in a fast-paced environment, this position offers an excellent opportunity to showcase your interpersonal and problem-solving skills.<br><br>Responsibilities:<br>• Serve as the primary point of contact at the front desk, addressing inquiries and providing clear guidance on building policies.<br>• Manage access badge requests, including badges issued for contract staff and landlord building access cards, ensuring proper documentation and compliance.<br>• Coordinate site events and assist with event planning in collaboration with the conference and facilities teams.<br>• Conduct regular inspections of meeting rooms and artwork to ensure maintenance and quality standards are upheld.<br>• Handle lost and found items, luggage storage, and other concierge services with professionalism and efficiency.<br>• Build strong relationships with service partners and clients to enhance engagement and deliver a seamless service experience.<br>• Support onboarding processes by completing required forms and ensuring timely submission for client approval.<br>• Utilize technology tools and spreadsheets to manage work orders, timelines, and productivity tracking.<br>• Provide proactive communication to associates and visitors, ensuring a welcoming and efficient workplace environment.<br>• Collaborate with facilities members and other team members to address operational needs and maintain smooth daily functions.
<p><strong>About the Role</strong></p><p>Our client in Vancouver, BC is seeking a Desktop Support Analyst for a 3‑month onsite contract. This role will provide Tier 1 support to approximately 200 users, focusing on software and hardware troubleshooting within a Microsoft environment. You will handle incoming requests through Jira, resolve frontline technical issues, and ensure a smooth end-user experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the first point of contact for Tier 1 technical support via walk-ups and Jira tickets</li><li>Troubleshoot Windows OS, MS 365 apps, desktops/laptops, printers, peripherals, and basic network issues</li><li>Document, update, and close tickets in Jira following internal standards</li><li>Perform basic Active Directory tasks including password resets and group membership updates</li><li>Image, configure, and deploy workstations</li><li>Support meeting room technology and AV setups</li><li>Escalate unresolved issues to Tier 2/System teams as needed</li><li>Maintain asset tracking and follow standardized procedures</li><li>Provide clear communication and excellent customer service to all users</li></ul>
We are looking for a detail-oriented and reliable Receptionist to join our team on a contract basis in Vancouver, British Columbia. In this role, you will play a key part in ensuring smooth day-to-day operations by providing administrative and clerical support. This position is ideal for someone who thrives in a fast-paced environment and enjoys interacting with people.<br><br>Responsibilities:<br>• Manage a multi-line phone system to answer and direct calls efficiently.<br>• Greet and assist visitors, ensuring a welcoming and detail-oriented atmosphere.<br>• Handle email correspondence and respond promptly to inquiries.<br>• Perform data entry tasks with accuracy and attention to detail.<br>• Organize and maintain files to ensure easy access and retrieval.<br>• Schedule and coordinate appointments, meetings, and room setups.<br>• Support office events and team meetings by preparing materials and logistics.<br>• Liaise with building security and maintenance for office needs.<br>• Assist with photocopying, faxing, and other general administrative tasks.<br>• Generate weekly and daily reports to support office operations.
<p>We are looking for an organized and approachable Receptionist to join our clients team on a contract basis in Surrey, British Columbia. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and attentive experience. This is an excellent opportunity to showcase your administrative skills in the automotive industry while contributing to a dynamic office environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring they feel welcomed and directing them to the appropriate department or individual.</p><p>• Manage the front desk area, maintaining a clean, detail-oriented, and organized workspace.</p><p>• Answer and handle approximately 20-30 phone calls daily using a multi-line phone system, forwarding calls as necessary.</p><p>• Organize and maintain filing systems, handle incoming and outgoing mail, and coordinate courier packages.</p><p>• Perform general office tasks such as copying, scanning, and ordering office supplies.</p><p>• Schedule appointments and assist with booking arrangements as needed.</p><p>• Support the team with basic administrative tasks to ensure smooth daily operations.</p>
We are looking for an organized and detail-oriented Data Entry Clerk to join our team on a contract basis in Winnipeg, Manitoba. In this role, you will play a vital part in maintaining accurate records and ensuring data integrity across various platforms. If you thrive in a fast-paced environment and have exceptional attention to detail, this position is tailored for you.<br><br>Responsibilities:<br>• Accurately input and update data into spreadsheets, databases, and other record-keeping systems.<br>• Verify the completeness and accuracy of data to uphold high standards of quality and integrity.<br>• Organize and maintain both electronic and physical files for efficient retrieval and access.<br>• Respond to internal data inquiries and prepare reports for stakeholders as needed.<br>• Ensure compliance with company policies regarding data confidentiality and security.<br>• Perform regular audits to identify and correct discrepancies in records.<br>• Collaborate with team members to streamline data entry processes.<br>• Handle scanning and digital filing of documents to support organizational needs.<br>• Assist with basic calculations and formatting tasks within spreadsheets.<br>• Provide support in managing email correspondence related to data entry tasks.
We are looking for an organized and detail-oriented Administrative Coordinator to join our team on a contract basis in Oakville, Ontario. In this role, you will support daily operations and administrative tasks within the financial services industry. This position offers an opportunity to work in a fast-paced environment where strong communication and organizational skills are essential.<br><br>Responsibilities:<br>• Organize and maintain schedules, appointments, and meetings to ensure smooth daily operations.<br>• Coordinate virtual meetings using tools like Cisco Webex and manage related technical requirements.<br>• Process expense reports and approvals through systems such as Concur.<br>• Collaborate with team members to support customer service initiatives and address client inquiries.<br>• Create and manage banner ads in alignment with marketing objectives.<br>• Utilize CRM tools to track and maintain client data and interactions.<br>• Ensure the accuracy of payroll systems and processes, including ADP.<br>• Assist in the preparation of reports and presentations for internal and external stakeholders.<br>• Oversee general office functions and maintain a well-organized workspace.<br>• Communicate effectively with team members and clients to ensure expectations are met.
<p>Our client is seeking for a detail-oriented <strong>Sales Assistant</strong> to join their team on a contract basis in Edmonton, Alberta. In this role, you will provide essential support the sales team by managing order processing, coordinating with warehouse and logistics teams, and ensuring accurate, timely communication with internal departments and customers in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Process and verify sales orders against purchase orders and pricing.</li><li>Coordinate with warehouse to confirm availability and resolve discrepancies.</li><li>Monitor backlogs and prioritize urgent orders for timely delivery.</li><li>Communicate with internal sales teams and external customers.</li><li>Collaborate with logistics on product movement across distribution lines.</li><li>Prepare and distribute operational reports.</li><li>Manage spreadsheets and data using Excel (basic formulas).</li><li>Support the team during peak periods and rush orders.</li><li>Provide proactive, adaptable support in a fast-paced, team environment.</li></ul>
We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
<p>We are looking for an organized and detail-oriented Accounts Receivable Clerk to join our client's team in Winnipeg, Manitoba. In this role, you will manage invoicing, collections, and reporting processes, ensuring accuracy and efficiency. This is a great opportunity to contribute to a dynamic industry while developing your accounting skills.</p><p><br></p><p>Responsibilities:</p><p>• Process and record sales invoices and customer payments accurately and efficiently in the company’s system.</p><p>• Perform account reconciliations and prepare weekly and monthly reports on receivables and collections.</p><p>• Support financial reporting and analysis activities related to accounts receivable.</p><p>• Maintain communication with customers to monitor collections and send reminders for outstanding invoices.</p><p>• Collaborate with customer service and sales teams to address and resolve any collection issues.</p><p>• Conduct credit checks for new clients to ensure compliance with company policies.</p><p>• Build and sustain positive relationships with customers to foster trust and timely payments.</p><p>• Follow all food safety protocols and report any concerns to the appropriate team.</p><p>• Perform other accounting and administrative tasks as assigned.</p>
