<p>We are looking for a highly motivated Customer Experience Specialist to join a team on a contract basis in Markham, Ontario. In this role, you will focus on delivering exceptional service to our customers while ensuring accurate order processing and efficient returns management. This position is ideal for someone with a strong attention to detail, excellent communication skills, and a customer-first mindset.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders, ensuring seamless order entry from receipt to fulfillment.</p><p>• Verify and coordinate order details with relevant departments to guarantee timely delivery.</p><p>• Manage product returns efficiently, maintaining detailed records and resolving any return-related issues.</p><p>• Provide personalized support to customers by addressing inquiries and offering effective solutions.</p><p>• Build strong customer relationships through consistent, high-quality service.</p><p>• Collaborate with inventory, shipping, and other teams to streamline operations and enhance customer satisfaction.</p><p>• Utilize order management systems and software tools to maintain accuracy and efficiency.</p><p>• Troubleshoot and resolve complaints promptly, ensuring a positive resolution for the customer.</p><p>• Contribute to the company’s commitment to operational excellence and outstanding service.</p><p>• Adapt to changing priorities and tasks to support team and business needs.</p>
<p>We are seeking a strategic, hands-on Director of Customer Service to lead our customer service operations within a high‑volume B2B industrial distribution environment. This leader will own service strategy, team performance, systems optimization (EDI/ERP), and cross-functional alignment to elevate customer experience and operational efficiency.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Lead and develop the customer service team; build a performance‑driven, accountable culture.</p><p>Oversee order management, escalations, pricing/stock checks, and overall service delivery.</p><p>Optimize EDI and ERP workflows to improve efficiency and accuracy.</p><p>Partner with IT, sales, and operations to streamline processes and strengthen communication.</p><p>Drive continuous improvement initiatives and implement standardized service processes.</p><p>Provide reporting, insights, and recommendations to senior leadership.</p><p><br></p>
We are looking for a detail-oriented Order Entry Clerk to join our team on a contract basis in Oakville, Ontario. This role involves managing order records, verifying invoices, and ensuring accurate payment processing within a fast-paced environment. The ideal candidate will possess strong organizational skills and the ability to work independently with precision and efficiency.<br><br>Responsibilities:<br>• Accurately record and maintain order information in the company's systems.<br>• Review and verify up to 100 invoices daily to ensure accuracy.<br>• Process payments for orders using credit cards and apply payments to records.<br>• Collaborate with the finance team to ensure seamless operations and reporting.<br>• Scan, photocopy, and organize documents for record-keeping purposes.<br>• Generate and share reports related to order and payment activities.<br>• Maintain a high level of accuracy while meeting time-sensitive deadlines.<br>• Communicate effectively with internal teams to resolve discrepancies or issues.
<p>We are looking for an organized and proactive Assistant Property Manager to support the daily operations of a large property in Toronto, Ontario. This role works under the guidance of the Property Manager, Development Manager, and/or General Manager, providing dependable and timely administrative and operational support for the property. The position acts as a primary liaison for tenants and external vendors and helps improve office processes and systems to maintain a well-organized and productive work environment.</p><p><br></p><p><strong>Primary Duties</strong></p><p><br></p><p><strong>Tenant Relations and Service</strong></p><ul><li>Deliver friendly, professional, and prompt service to all tenants</li><li>Handle standard tenant questions autonomously, directing complex matters to management as needed</li><li>Contribute to planning and executing tenant engagement programs, events, and special projects as assigned</li></ul><p><strong>Building Operations and Facility Oversight</strong></p><ul><li>Assist with all aspects of tenant move-ins and move-outs, such as distributing access cards, coordinating signage, and preparing orientation packets</li><li>Help manage tenant maintenance requests and preventive maintenance tasks</li><li>Participate in the launch and support of new operational and facility-related projects</li><li>Draft and maintain monthly cleaning reports, track service quality, and manage feedback or service credits</li><li>Prepare and send tenant communications, such as updates regarding rent or policy changes</li><li>Collect and process tenant payments, promptly recording and tracking cheques</li><li>Monitor janitorial supply levels, conduct audits, and initiate restock orders for management approval</li><li>Support marketing efforts and the coordination of tenant events or building activities</li><li>Draft, edit, and organize documents, correspondence, reports, and presentations</li><li>Maintain accurate digital and paper filing systems in line with document retention practices</li><li>Regularly update databases for tenant and vendor contacts, emergency information, and contractor records</li><li>Organize and submit expense reports related to property management</li><li>Conduct annual checks to verify tenant insurance documentation is up-to-date and meets property requirements</li><li>Manage scheduling for meeting spaces and handle related logistics and materials</li><li>Distribute incoming and outgoing mail and coordinate courier deliveries</li><li>Oversee the operation of office equipment and arrange technical support when necessary</li><li>Help prepare leasing documents and assemble materials for review by managers or owners</li></ul><p><strong>Financial and Administrative Functions</strong></p><ul><li>Offer administrative assistance to the property management and operations teams, as well as landlords</li><li>Communicate with the accounting department to resolve detailed inquiries from tenants or suppliers</li><li>Maintain purchase order records and track tenant chargebacks for regular review with management</li><li>Handle accounts receivable under the supervision of the Controller</li><li>Ensure supplier invoices are coded correctly, approved, and submitted for processing</li><li>Address vendor payment questions and resolve account issues</li><li>Compile and update monthly accounts receivable summaries for management</li></ul><p><br></p>
<p>We are looking for an organized and proactive Inventory & Logistics Coordinator to join our team in York Region, Ontario. In this role, you will take charge of inventory management and logistical operations to ensure seamless supply chain processes within a fast-paced healthcare environment. Your contributions will directly support operational efficiency, ensuring the availability of essential resources for daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Maintain precise inventory records and address discrepancies to ensure stock accuracy.</p><p>• Monitor inventory levels and forecast supply needs to prevent shortages.</p><p>• Coordinate supplier orders and manage incoming shipments, ensuring quality and compliance.</p><p>• Conduct regular cycle counts and analyze data to validate inventory accuracy.</p><p>• Optimize storage systems to improve space utilization and accessibility.</p><p>• Oversee the labeling, storage, and safe handling of all products in compliance with standards.</p><p>• Partner with internal teams to distribute supplies effectively and meet departmental requirements.</p><p>• Collaborate with finance teams to reconcile invoices and resolve order-related discrepancies.</p><p>• Manage import shipments and liaise with freight forwarders and customs brokers.</p><p>• Identify opportunities to streamline logistics and inventory workflows for improved efficiency.</p>
<p>Our client is a global publicly traded manufacturing company. As a result of exciting growth, they are adding a new position to the Canadian Finance Team. As <strong>Junior Accounting Manager</strong>, you will play a key role in managing accounting activities for North American business entities. Reporting to the NA Manager, your responsibilities will include:</p><p><br></p><p><strong>General Accounting</strong></p><ul><li>Manage day-to-day accounting activities: journal entries, provisions, general ledger maintenance, cost accounting, and financial reporting.</li><li>Act as liaison between NA Business Units, Shared Services, and Corporate functions.</li><li>Perform account reconciliations and variance analysis for balance sheet and P& L accounts.</li><li>Prepare financial statements and support internal/external audits.</li><li>Ensure compliance with accounting regulations and maintain internal controls.</li><li>Oversee accounting processes performed by external partners for accuracy.</li><li>Support tax reporting and provide financial data as required.</li></ul><p><strong>Monthly & Year-End Closing</strong></p><ul><li>Manage monthly closing activities with accuracy and timeliness.</li><li>Resolve issues impacting month-end close and communicate results to stakeholders.</li><li>Prepare internal and external reports for business units, corporate consolidation, and tax authorities.</li></ul><p><strong>Process Optimization</strong></p><ul><li>Participate in end-to-end projects, including requirements gathering, testing, and implementation.</li><li>Drive process improvements and automation in collaboration with Finance, Operations, and IT.</li><li>Analyze financial data to identify discrepancies and opportunities for optimization.</li></ul><p><strong>What is in it for You?</strong></p><ul><li>Strong compensation package including bonus, company-paid benefits from Day 1, company pension, paid vacation & personal days, CPA dues, PD and tuition reimbursement.</li><li>Hybrid work arrangement.</li><li>Opportunity to work for a large global publicly traded company.</li><li>Exciting future career growth.</li></ul>
<p>Company Overview: Join an innovative and industry-leading manufacturing team dedicated to delivering quality products and exceptional service. We foster a collaborative work environment with opportunities for development and growth.</p><p>Position Summary: We are seeking a detail-oriented Purchasing Administrator to manage procurement activities and support our production operations. This role will be responsible for processing purchase orders, maintaining vendor relationships, and ensuring timely delivery of materials required for our manufacturing processes. This is an in office position located in Brantford, On.</p><p>Key Responsibilities:</p><ul><li>Maintain accurate procurement records and update internal databases.</li><li>Manage all documentation related to purchasing department.</li><li>Process and track purchase orders to meet production schedules and inventory needs.</li><li>Research and evaluate suppliers to obtain the best combination of quality, price, and delivery.</li><li>Monitor inventory levels and coordinate with warehouse and production teams to identify supply requirements.</li><li>Communicate with vendors to confirm order details, resolve discrepancies, and schedule deliveries.</li><li>Maintain accurate procurement records and update internal databases.</li><li>Collaborate with finance and production departments to reconcile invoices and address billing issues.</li><li>Support the Purchasing Manager with reporting, analysis, and special projects as needed.</li></ul>
<p><strong>Job Description: Deployment Lead – Global Property Planning Transformation</strong></p><p><strong>Overview:</strong></p><p> Our client in North York is seeking a Deployment Lead, who is a critical member of the Property Planning Program leadership team. This role ensures property readiness, coordinates training, manages deployment wave planning, and drives adoption of new processes and systems across all global properties. The Deployment Lead partners closely with the Build PM and Data & Integrations PM to align on all deployment activities. This is a 6+ months engagement and working arrangement is 4 days onsite.</p><p><strong>Key Responsibilities:</strong></p><p>· Lead and track all pre-deployment property readiness activities, including business process alignment, completion of pre-work and validation tasks, and assurance of agreed readiness criteria.</p><p>· Ensure properties understand User Acceptance Testing (UAT), incorporate UAT learnings into training and readiness, and collect property feedback for continuous improvement.</p><p>· Oversee documentation and approval of business processes, internal controls, and SOPs prior to training development and go-live.</p><p>· Confirm training modules are finalized, reflect UAT learnings and finalized SOPs, and are delivered in the correct order.</p><p>· Coordinate logistics and communications for training, oversee training delivery for all key systems, monitor completion, and address knowledge gaps.</p><p>· Support change management efforts, including communications, readiness tools, and pre-go-live support activities (access, communication tools, etc.).</p><p>· Prepare properties and teams for go-live, supporting final cutover planning and execution.</p><p>· Oversee initial deployment activities, facilitate day 1 support and instructions, gather feedback, and monitor hypercare support.</p><p> </p><p><br></p><p><br></p>
<p>Due to exciting growth, our client is seeking to fill a newly-created Controller position to lead financial operations for a private‑equity‑backed, multi‑location company experiencing rapid growth through acquisitions. This role requires a hands‑on leader who thrives in an on‑site, collaborative environment and can manage and develop teams across two GTA locations while building scalable financial processes.</p><p><br></p><p>This is a high‑impact role with strong career growth potential as the company continues to expand.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p>F<strong>inancial Reporting & Compliance</strong></p><ul><li>Lead financial reporting for all Canadian divisions in accordance with GAAP.</li><li>Oversee POC accounting, WIP schedules, job costing, margin analysis, and variance reporting.</li><li>Manage annual compliance reporting (T4s, EHT, WSIB, CSST) and support audits.</li><li>Deliver recurring management reporting, including sales, labour, variance, and margin analysis.</li></ul><p><strong>Payroll Oversight</strong></p><ul><li>Oversee payroll across all divisions; ensure accuracy, compliance, and timeliness.</li><li>Act as backup for payroll processing as needed.</li><li>Manage annual payroll reporting (T4s, ROEs) and ensure legislative compliance.</li><li>Partner with HR on employee data, benefits, and compensation updates.</li></ul><p><strong>Budgeting, Forecasting & Analysis</strong></p><ul><li>Lead annual operating and capital budgets.</li><li>Develop sales, labour, and project margin forecasts with department leaders.</li><li>Maintain accurate charge‑out rates and cost structures.</li><li>Incorporate WIP, backlog, and POC into forecasts and projections.</li></ul><p><strong>Cash Flow & Banking</strong></p><ul><li>Lead collections and monitor cash flow, working capital, and unbilled revenue.</li><li>Maintain banking relationships and covenant compliance.</li><li>Oversee capital request and approval processes.</li></ul><p><strong>Systems, IT & Process Improvement</strong></p><ul><li>Act as primary contact with external IT providers.</li><li>Support ERP upgrades and system implementations.</li><li>Improve transaction processes, reporting accuracy, job costing, and WIP tracking.</li><li>Support onboarding and offboarding with HR.</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Oversee foreign contracts and FX application.</li><li>Support annual SR& ED claims.</li><li>Approve employee expense reports.</li><li>Track KPIs and provide regular performance reporting.</li><li>Produce management reports, including Jet Reports.</li><li>Provide weekly reporting to US parent company.</li><li>Support acquisition integration activities as required.</li></ul><p><strong>Leadership Expectations</strong></p><ul><li>Lead and develop a distributed accounting and payroll team.</li><li>Maintain a visible, on‑site presence and collaborate closely with operations.</li><li>Build scalable processes aligned with growth and acquisition strategy.</li></ul>
<p><strong>Join a growing organization where your expertise as a Buyer truly makes an impact.</strong></p><p>This role is a great opportunity for someone who enjoys working closely with production teams, collaborating across departments, and taking ownership of purchasing and inventory functions that keep operations running smoothly. You will be part of a supportive team with strong values, professional development opportunities, and room to grow your career. This is an in office postion, located in the Elmira area. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Source, negotiate, and procure raw materials, packaging, and operational supplies.</li><li>Develop and maintain strong relationships with suppliers to ensure steady availability and competitive pricing.</li><li>Monitor lead times, market trends, and material availability to support production planning.</li><li>Track lead times, market conditions, and material availability to support production needs.</li><li>Ensure accuracy and timeliness of all purchase order data.</li><li>Maintain accurate inventory records for raw materials and finished goods.</li><li>Regular cycle countsle counts.</li><li>Evaluate vendor performance, including pricing, quality, reliability, and service levels.</li><li>Sourcing new vendors</li><li>Schedule deliveries to align with production timelines and inventory requirements.</li></ul>
We are seeking a highly organized Accounts Payable Specialist to join our team on a permanent, three-month contract in Toronto, Ontario. In this position, you will play a vital role in managing daily accounts payable operations within a dynamic, fast-paced environment. The ideal candidate will bring extensive accounts payable experience and a keen eye for detail, along with a strong commitment to accuracy and efficiency. <br> Key Responsibilities: Oversee and enhance the Purchase Order (PO) module in NetSuite to ensure effective controls and compliance across the organization. Offer guidance and training to department leaders and stakeholders on PO workflows, processes, and best practices. Monitor PO creation and matching to maintain data accuracy and integrity within NetSuite. Identify opportunities for process improvement, develop clear documentation, and support operational excellence. Address outstanding balances and resolve urgent issues promptly to minimize workflow interruptions. Facilitate clear communication and lead meetings, promoting cross-departmental collaboration to drive ongoing process improvements. Maintain accurate oversight of PO data, ensuring all information is up-to-date and properly structured within NetSuite. Support daily accounts payable activities, including invoice processing, vendor management, and payment reconciliation.
We are seeking a Job Cost Analyst to join our team. In this role, you will be expected to prepare and maintain project budgets, provide financial analysis, and ensure accurate and timely billing. You will also be tasked with monitoring job costs and identifying potential risks.<br><br>Responsibilities include:<br><br>• Maintaining and analyzing project budgets, including preparing estimates of costs to complete<br>• Utilizing JD Edwards software for job setup, cost code addition, change order logging and review, booked sales recording, and job forecast review and update<br>• Monitoring labor costs and preparing salary recovery worksheets and other cost transfer forms<br>• Conducting detailed variance analysis, identifying trends, and flagging potential risks and concerns<br>• Providing job cost information for month end, quarter end, and year end close<br>• Running profit recognition reports and participating in month-end WIP reviews<br>• Ensuring project setup/structure supports billing requirements and setting up billing lines as needed<br>• Generating accurate and timely draft billing for customer approval, posting approved invoices, and collecting overdue invoices<br>• Reconciling monthly billed/unbilled vs. revenue activity, investigating and resolving unexplained reconciling items<br>• Sending invoices to clients, monitoring job for holdback release timelines, and procuring required documents for release<br>• Providing ad-hoc financial analysis and reports for management as requested
