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23 results for Customer Service Representative in Worcester, MA

Customer Service Representative
  • Fitchburg, MA
  • onsite
  • Permanent
  • 48000.00 - 52000.00 USD / Yearly
  • <p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>·      Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>·      Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships.  </p><p>·      Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>·      Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>·      Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>·      Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>·      Follow up on lost business in an effort to reactivate dormant accounts.</p><p>·      Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>·      Forwards quotations to customer as required.</p><p>·      Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>·      Maintain customer information as needed for contacts, routing etc.</p><p>·      Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>·      Quality is everyone’s responsibility.</p><p>·      Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
  • 2026-01-29T13:04:15Z
Customer Service Representative
  • Cranston, RI
  • remote
  • Contract / Temporary to Hire
  • 20.00 - 23.00 USD / Hourly
  • We are looking for a motivated Customer Service Representative to join our team in Cranston, Rhode Island. This Contract to permanent position offers an excellent opportunity to contribute to a dynamic environment while developing your skills in customer support and sales operations. The ideal candidate will be proactive, detail-oriented, and capable of solving problems efficiently.<br><br>Responsibilities:<br>• Handle inbound and outbound calls, providing timely and attentive responses to customer inquiries.<br>• Manage order entries and updates in Salesforce, ensuring accuracy and resolving any exceptions to maintain seamless operations.<br>• Monitor and respond to emails in the inbox, addressing customer needs and concerns promptly.<br>• Support inside sales efforts by collaborating with other teams and identifying opportunities to enhance customer satisfaction.<br>• Utilize Salesforce and other systems to track, adjust, and update orders as necessary.<br>• Address and resolve complex order issues, ensuring customer satisfaction and operational efficiency.<br>• Maintain a high level of attention to detail while processing customer data and documentation.<br>• Proactively identify and troubleshoot customer problems, offering effective solutions.<br>• Build positive relationships with customers and internal teams to foster trust and reliability.
  • 2026-02-20T20:28:43Z
Customer Service Representative
  • Milford, MA
  • onsite
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • <p>Robert Half's client is looking for a detail-oriented order entry clerk for a short term coverage within their Customer Service department!</p><p><br></p><p>Responsibilities include:</p><p>- Customer service</p><p>- Email correspondence</p><p>- Processing orders</p><p>- Order entry</p><p>- Collaborating with sales team and customers</p><p>- Ensuring timely delivery of orders</p><p>- ERP experience is a MUST! </p><p><br></p><p>Start Date: Asap!</p><p>Duration: ~ 3months</p><p>Hours: 8:30am-5pm | M-F</p><p>Work type: Remote</p><p>Pay Rate: $18-$21 (based on experience)</p><p><br></p><p>**If interested, APPLY now!</p>
  • 2026-02-19T14:44:07Z
Customer Service Rep
  • Acton, MA
  • onsite
  • Permanent
  • 52000.00 - 60000.00 USD / Yearly
  • Essential Functions <br> Respond to all customer inquiries, questions, and RFQ’s <br> Develop system for following up on quotes to identify likelihood of order <br> Understand customers’ needs and communicate to production team to ensure satisfaction <br> Setup and host customer and vendor visits via video, and/or in person <br> Daily meeting with production manager, operations manager, engineering to review any open quotes and/or <br>order fulfillment concerns <br> Enter quotes and sales orders into ERP system (ProfitKey®), ensuring accuracy <br> Maintain major sales analysis spreadsheets, open quote log, and any custom report as requested <br> Prepare weekly posts for social media sites (LinkedIn etc.) <br> Attend trade shows as requested (US Locations) <br> Maintain database integrity within ProfitKey® ERP Software <br> Maintain a database of current and potential customers with CRM <br> Review technical drawings for manufacturability with the support of engineering as needed <br> Prepare customer reports and access customer portals as needed. <br>Education <br>- Associate’s degree in business administration, applied science or engineering <br> <br>Experience Details <br> <br>- Manufacturing technical sales support and/or officer administrator role – 1 year preferred <br>- Customer service experience <br>- High working knowledge of Microsoft Excel, Outlook, TEAMS, and other Office suite applications
  • 2026-02-17T13:43:43Z
Receptionist Lead/Front Office Coordinator
  • Boston, MA
  • onsite
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p><strong> </strong>We are looking for a dedicated Receptionist Lead/Front Office Coordinator to join our team on a contract basis in Boston, MA. In this contract role role, you will be a core asset in completing the following responsabilities: </p><p><br></p><p><strong><u>Job duties</u></strong> </p><p><em> Front Desk Guest Experience </em></p><p> - Ensure a professional welcoming and seamless guest experience at all times. </p><p> - Welcome visitors clients and guests manage visitor check-in building security requirements and access badges. </p><p> - Escort guests to meeting rooms and notify hosts of arrival. </p><p> - Understand client expectations and deliver consistent 5-star service. </p><p> - Respond to guest needs and requests promptly and professionally. </p><p> - Answer and direct calls manage messages and meeting room inquiries. </p><p> - Monitor reception inbox ensuring timely responses. </p><p><em> Meeting Hospitality Support </em></p><p> - Book meeting rooms accurately using approved systems ensure A/V room setup and food and beverage needs are captured. </p><p> - Assist with hospitality setup including beverages and food service. </p><p> - Coordinate internal and external catering as needed. </p><p><em> Office Operations Facilities Support </em></p><p> - Manage office supplies and kitchen inventory including weekly food orders. </p><p> - Manage incoming and outgoing mail packages and deliveries. </p><p> - Coordinate with building management and vendors cleaning maintenance IT. </p><p> - Coordinate equipment maintenance and vendor support escalate unresolved issues when needed. </p><p> - Maintain workplace tidiness and readiness across shared spaces. </p><p> - Support staff events team-building activities and onsite functions. </p><p><em> Budget and Invoice Support </em></p><p> - Manage office budgets and allocate invoicMes accurately to the correct Line of Business and opportunity numbers. </p><p> - Process invoices ensuring accurate coding. </p><p> - Review monthly budget reports to ensure spending compliance and proper allocation. </p><p><em> Onboarding Employee Support </em></p><p> - Assist with new-hire onboarding including desk setup...</p>
  • 2026-02-19T19:08:45Z
Dispatching Biller
  • Bloomfield, CT
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 20.00 USD / Hourly
  • <p>We are looking for a motivated Dispatching/Billing Specialist to join our client's team! In this role, you will oversee logistics operations, coordinate dispatching activities, and support sales functions in a dynamic environment. This position is Contract-to-permanent, offering an excellent opportunity for candidates seeking career growth in a growing organization.</p><p><br></p><p>The role does require you to work 7 am - 7 pm Thurs-Saturday or 4 pm - 4 am Wed - Sat.</p><p><br></p><p>Responsibilities:</p><p>• Organize and oversee vehicle activities, including scheduling and monitoring operations.</p><p>• Coordinate with vendors and third-party providers to ensure timely delivery of goods.</p><p>• Maintain accurate records of arrivals, departures, and deliveries.</p><p>• Prepare detailed reports regarding operational performance, maintenance needs, and safety compliance.</p><p>• Assist with administrative tasks such as billing and timecard management.</p>
  • 2026-02-17T13:28:44Z
Collections Specialist
  • Windsor, CT
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • <p>Our client in Windsor, CT is seeking a skilled Collections Specialist for a contract-to-permanent opportunity. This position requires onsite work, Monday through Friday, 8am–5pm.</p><p>Key Responsibilities:</p><ul><li>Manage accounts receivable and timely collections of outstanding balances</li><li>Conduct regular outbound calls and email communications to clients regarding overdue payments</li><li>Negotiate payment plans and resolve discrepancies</li><li>Maintain accurate records of account activity and collection efforts</li><li>Collaborate with internal teams to address billing issues</li><li>Prepare and distribute reports as needed</li></ul><p><br></p>
  • 2026-02-13T18:28:49Z
Receptionist
  • West Springfield, MA
  • onsite
  • Temporary
  • 18.05 - 20.90 USD / Hourly
  • <p>We are looking for a detail-oriented and organized Receptionist to join our client's team on a contract basis in West Springfield, Massachusetts. This role requires someone who is skilled in handling multi-line phone systems and providing excellent customer service. As the first point of contact, you will play a vital role in ensuring smooth communication and a welcoming environment for visitors and callers alike.</p><p><br></p><p>Responsibilities:</p><p>• Manage and operate a multi-line phone system efficiently, ensuring all inbound calls are answered promptly.</p><p>• Greet and assist visitors and clients, creating a friendly and detail-oriented atmosphere.</p><p>• Handle switchboard operations for up to 10 phone lines, directing calls to the appropriate departments.</p><p>• Maintain accurate records of calls and messages, ensuring effective communication within the team.</p><p>• Provide general administrative support to the office manager and other staff as needed.</p><p>• Address inquiries and resolve minor issues from callers or visitors in a courteous manner.</p><p>• Ensure the reception area remains tidy and organized, reflecting a detail-oriented image.</p><p>• Collaborate with team members to facilitate smooth daily operations in the office.</p>
  • 2026-02-19T17:58:47Z
Inside Sales Representative
  • Amherst, MA
  • onsite
  • Contract / Temporary to Hire
  • 17.26 - 19.25 USD / Hourly
  • We are looking for a motivated Inside Sales Representative to join our team on a contract with the possibility of becoming a permanent position. Based in Amherst, Massachusetts, this role focuses on building strong client relationships while driving revenue through proactive sales strategies. The ideal candidate will excel in outbound communications and social media engagement to achieve measurable business results.<br><br>Responsibilities:<br>• Conduct outbound sales calls to prospective clients to generate new business opportunities.<br>• Develop and implement effective social media campaigns to enhance brand visibility and promote services.<br>• Build and nurture customer relationships to maximize sales and ensure client satisfaction.<br>• Collaborate with marketing teams to align sales strategies with corporate objectives.<br>• Utilize social media platforms to engage with customers and increase lead conversion.<br>• Analyze sales data and trends to identify new opportunities for growth.<br>• Maintain detailed records of customer interactions and sales activities.<br>• Meet or exceed sales targets through proactive outreach and strategic planning.<br>• Stay informed about industry trends and competitor activities to adjust sales strategies accordingly.<br>• Provide regular updates and reports on sales performance to management.
  • 2026-02-19T17:58:47Z
Receptionist
  • Cambridge, MA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented Receptionist to join our team in Cambridge, Massachusetts. In this role, you will act as the first point of contact for visitors and provide essential administrative support to ensure smooth daily operations. This is a long-term contract position offering an excellent opportunity to grow within a dynamic and supportive environment.<br><br>Responsibilities:<br>• Greet visitors and ensure proper check-in procedures are followed, including issuing visitor badges.<br>• Serve as the primary contact for event guests, managing check-ins and providing assistance as needed.<br>• Create and manage work orders to support operational needs.<br>• Issue parking passes to visitors and employees in accordance with procedures.<br>• Answer and direct calls using a multi-line phone system, ensuring clear and effective communication.<br>• Organize and maintain files for easy access and retrieval.<br>• Schedule and coordinate appointments to support business activities.<br>• Handle email correspondence promptly and efficiently.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to perform administrative tasks effectively.
  • 2026-02-10T23:28:44Z
Estate Administrator
  • Wellesley Hills, MA
  • onsite
  • Permanent
  • 100000.00 - 135000.00 USD / Yearly
  • <p>Our client, a successful Trusts & Estates law firm, is seeking an experienced <strong>Estate Administrator </strong>to join their legal team. In this role, you will play a pivotal part in managing estate administration processes, collaborating with attorneys, clients, and probate courts to ensure smooth and compliant estate management. This position requires a strong attention to detail, excellent organizational skills, and the ability to provide compassionate service to clients during sensitive times.</p><p><br></p><p><strong>Location: </strong>Wellesley Hills, MA</p><p><strong>Schedule:</strong> Hybrid (3 days in, 2 days remote)</p><p><strong>Salary: </strong>$100,000 - $135,000 (depending on experience)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Interact with clients to obtain necessary information/documentation for complete probate process</li><li>Handle probate proceedings from appointment of personal representative to final distributions of estate including valuation of assets, drafting of all court forms, petitions and final distribution of assets.</li><li>Establish estate accounts, arrange for payments of expenses, collect life insurance proceeds, execute insurance transfers and obtain federal and state lien releases.</li><li>Work with estate planning attorneys preparing and calculating GRAT, QPRT and Charitable Trusts</li><li>Trust Administration; including establishing distributions on a calendar and non-calendar basis and preparing Trust accounts.</li><li>Prepare federal estate tax, gift and fiduciary tax returns, calendar and prepare estimated tax payments, respond to Internal Revenue Service and state assessments and inquiries.</li></ul>
  • 2026-02-10T14:14:00Z
Human Resources Manager
  • Hartford, CT
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • <p><strong><u>HR Manager</u></strong><u> - Non-Profit industry </u></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com</u></p><p><br></p><p>Our client, a respected organization in the non-profit sector with union and non-union employees, seeks an HR Manager to advance workplace culture, support staff, and ensure compliant HR practices. This is an outstanding opportunity to make a meaningful impact at a mission-driven organization. This is an HR Department of 1, so you will be fully hands on with all aspects of HR for 75 employees between direct-care staff (union) and corporate/office staff. </p><p><br></p><p><em>Key Responsibilities:</em></p><ul><li>Develop and implement HR strategies and policies that uphold the organization’s values and mission.</li><li>Oversee full-cycle recruitment, onboarding, and offboarding for all employees, including union members.</li><li>Provide guidance in employee relations, performance management, and conflict resolution across union and non-union populations.</li><li>Partner with leadership and labor representatives to maintain labor harmony and resolve employee grievances in accordance with collective bargaining agreements.</li><li>Administer compensation, benefits, and ensure compliance with labor laws and regulations.</li><li>Support the development of training and diversity initiatives for all staff.</li><li>Foster an inclusive, supportive workplace environment.</li></ul><p>Qualifications:</p><ul><li>Bachelor’s degree in Human Resources, Business, or related field.</li><li>3+ years of HR management experience, ideally in the non-profit sector and within a unionized environment.</li><li>Knowledge of employment law, labor relations, and HR best practices.</li><li>Strong communication, leadership, and organizational skills.</li><li>Ability to establish trust and collaborate with staff, union representatives, and leadership.</li><li>PHR/SPHR or SHRM certification considered a plus.</li></ul><p>Why Join?</p><ul><li>Drive your HR career while making a positive impact in the community.</li><li>Collaborate with dedicated professionals in a values-driven, mission-focused workplace.</li><li>Compensation and benefits package aligned with the non-profit sector.</li></ul><p><br></p>
  • 2026-02-04T22:13:42Z
CFO
  • Bloomfield, CT
  • onsite
  • Permanent
  • 150000.00 - 170000.00 USD / Yearly
  • <p><strong>POSITION: Chief Financial Officer (CFO) - Non-Profit</strong></p><p><strong>LOCATION: Bloomfield, CT </strong></p><p><strong>RECRUITER CONTACT: KELLEIGH MARQUARD - <em>Kelleigh.Marquard@Roberthalf</em></strong></p><p><br></p><p>Robert Half is partnering with a valued nonprofit client just outside of Hartford, CT, to identify an experienced <strong>Chief Financial Officer</strong> to join its executive leadership team. This is a high-impact opportunity for a hands-on financial leader who is passionate about serving the local community and supporting a mission-driven organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide strategic and operational financial leadership across accounting, budgeting, forecasting, and reporting functions</li><li>Oversee preparation of monthly, quarterly, and annual financial statements in accordance with nonprofit accounting standards</li><li>Lead grant accounting and compliance, including extensive reporting to the State of Connecticut</li><li>Prepare and present financial results, trends, and strategic insights to the Board of Directors and executive leadership</li><li>Lead, mentor, and develop the finance team while remaining actively involved in day-to-day accounting operations</li><li>Support long-term financial planning, sustainability initiatives, and organizational growth</li><li>Oversee or partner closely with Human Resources functions; prior HR oversight experience is a strong plus</li><li>Utilize and optimize financial systems</li><li>Manage relationship with external CPA firm and ensure compliance with annual audit</li><li>Prepare annual tax filings</li><li>Manage all cash and banking relationships and ensure covenant compliance </li></ul><p><strong>Why This Opportunity:</strong></p><ul><li>Generous compensation package commensurate with experience</li><li>Excellent benefits and strong organizational culture</li><li>Stable, well-respected nonprofit with a meaningful local impact</li><li>Opportunity to play a key leadership role in advancing the organization’s mission</li></ul><p>If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Kelleigh Marquard at Kelleigh.Marquard@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.</p>
  • 2026-01-28T21:58:40Z
Attorney/Lawyer
  • Woburn, MA
  • onsite
  • Permanent
  • 100000.00 - 150000.00 USD / Yearly
  • <p>Our client, a highly successful law firm, is looking for an attorney with expertise in estate settlement matters to join their team. This role focuses on probate and trust administration, requiring strong case management abilities and direct client engagement. The ideal candidate will excel in collaborating with colleagues and delivering exceptional legal support.</p><p><br></p><p><strong>Role:</strong> Attorney</p><p><strong>Location: </strong>Woburn, MA </p><p><strong>Salary: </strong>$100,000 - $150,000 (depending on experience)</p><p><strong>Schedule:</strong> In-Office M-F</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage all aspects of probate administration, from petition through final distribution.</li><li>Administer revocable and irrevocable trusts, including asset collection, accounting, and distributions.</li><li>Advise fiduciaries (personal representatives, trustees) on legal duties and compliance.</li><li>Prepare and review probate pleadings, trust documents, accountings, and related filings.</li><li>Communicate regularly with clients, beneficiaries, financial institutions, and court personnel.</li><li>Ensure matters are handled efficiently, accurately, and in compliance with Massachusetts law.</li><li>Maintain organized case files and meet all deadlines.</li></ul>
  • 2026-01-27T20:38:39Z
Staff Accountant
  • Norwood, MA
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • We are looking for a detail-oriented Staff Accountant to join our team in Norwood, Massachusetts. In this role, you will play a vital part in managing financial processes, including general ledger reconciliations, accounts payable, and accounts receivable. The ideal candidate will bring a strong background in accounting practices and a commitment to maintaining accuracy in financial records.<br><br>Responsibilities:<br>• Prepare and reconcile assigned general ledger accounts to ensure accuracy and completeness.<br>• Process journal entries related to accrued expenses, fixed assets, and payroll transactions.<br>• Reconcile multiple bank account statements and address discrepancies.<br>• Review month-end variances against budget, prior month, and previous year to identify trends and issues.<br>• Manage vendor accounts by entering, verifying, and reviewing accounts payable transactions.<br>• Resolve discrepancies in purchase orders, invoices, or payments by collaborating with relevant departments and vendor representatives.<br>• Ensure timely payments to suppliers and maintain accurate filing systems for accounts payable documentation.<br>• Follow up on past-due customer payments and prepare bank deposits for cash receipts.<br>• Research and establish new customer accounts, ensuring compliance with sales tax exemption requirements.<br>• Support visitors by greeting them and following proper check-in procedures while maintaining office and plant supplies.
  • 2026-02-18T16:43:49Z
Human Resources (HR) Manager
  • Boston, MA
  • onsite
  • Temporary
  • 38.00 - 44.00 USD / Hourly
  • We are looking for an experienced Human Resources (HR) Manager to join our team in Boston, Massachusetts. This long-term contract position offers an exciting opportunity to contribute to the success of our organization within the healthcare industry. The ideal candidate will bring expertise in HR operations, employee relations, and collaboration across teams to ensure smooth organizational processes.<br><br>Responsibilities:<br>• Act as the primary HR representative on-site, addressing employee relations matters and providing support to staff.<br>• Collaborate with payroll and benefits teams to implement changes related to promotions, salaries, and other HR initiatives.<br>• Manage onboarding processes for new hires, ensuring a seamless transition into the organization.<br>• Communicate effectively with various teams, including talent acquisition, benefits, and compensation, to align HR strategies.<br>• Represent HR in meetings, advocating for employee needs and organizational goals.<br>• Provide guidance on HR policies and procedures, ensuring compliance with industry standards.<br>• Contribute to the consolidation and optimization of HR systems, including transitioning to Workday.<br>• Support effective communication of benefits and compensation updates to employees.<br>• Partner with healthcare professionals to address HR challenges unique to the hospital environment.<br>• Maintain accurate documentation and records within HR systems.
  • 2026-02-12T16:18:43Z
Finance
  • Boston, MA
  • onsite
  • Permanent
  • 115000.00 - 150000.00 USD / Yearly
  • <p>A leading investment organization is seeking a Finance professional to join its Boston team. In this role, you’ll partner with investment, legal, tax, and operations teams to support a diversified portfolio and ensure high‑quality accounting, reporting, and performance analysis.</p><p>You will take a key role in overseeing real assets investments—such as real estate, private credit, and private equity—while contributing to broader cross‑asset initiatives. This position offers the opportunity to collaborate with internal stakeholders and external partners, maintain regulatory compliance, and support the full lifecycle of portfolio investments.</p>
  • 2026-01-21T20:59:15Z
Data Entry Clerk
  • Providence, RI
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • We are looking for a detail-oriented Data Entry Clerk to join our team in Providence, Rhode Island. In this long-term contract position, you will play a key role in maintaining accurate records, supporting administrative functions, and ensuring efficient data management processes. This is a great opportunity for someone with strong organizational skills who thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Enter and manage data with precision and speed across multiple systems.<br>• Maintain and update provider databases to ensure accuracy and completeness.<br>• Create and organize departmental filing systems to enhance accessibility and efficiency.<br>• Provide clerical support to network recruiters and relations representatives focused on attention to detail.<br>• Input credentialing information into designated systems and ensure proper documentation.<br>• Utilize Microsoft Excel and other tools for data entry and reporting tasks.<br>• Learn and adapt to new systems and processes as required.<br>• Transfer information between systems while ensuring consistency and accuracy.<br>• Collaborate with team members to support various administrative tasks as needed.
  • 2026-02-12T20:28:52Z
HIMs Clerk
  • Lawrence, MA
  • onsite
  • Temporary
  • 18.50 - 29.00 USD / Hourly
  • <p>We are looking for a dedicated HIMs Clerk to join our healthcare team in Lawrence, Massachusetts. In this role, you will play a key part in managing medical records, ensuring accurate documentation, and supporting the organization’s operational needs. This is a long-term contract position requiring onsite work Monday through Friday.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate scanning and indexing of medical records, with a focus on birth certificates.</p><p>• Prepare documents for processing by organizing and verifying their completeness.</p><p>• Maintain compliance with TRICARE and other healthcare regulations during record management.</p><p>• Collaborate with team members to ensure timely and efficient handling of medical records.</p><p>• Address offshore and onsite data management needs as required.</p><p>• Ensure the security and confidentiality of patient information.</p><p>• Utilize electronic systems to support the organization’s medical recordkeeping processes.</p><p>• Assist in resolving discrepancies or issues related to documentation and indexing.</p><p>• Provide support in maintaining the accuracy and accessibility of the hospital’s records system. Robert Half is seeking a detail-oriented <strong>Health Information Clerk</strong> to support a premier healthcare client in an onsite, metrics-driven role. This <strong>contract-to-permanent opportunity</strong> is ideal for candidates with prior experience in <strong>high-volume records processing</strong> and a strong commitment to accuracy, productivity, and compliance. The Health Information Clerk will play a critical role in maintaining the integrity, organization, and accessibility of patient health records.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately <strong>image, scan, index, and process clinical documentation</strong> in accordance with healthcare and regulatory standards.</li><li><strong>Process birth certificates</strong> and related documentation with strict adherence to confidentiality and accuracy requirements.</li><li>Maintain and meet established <strong>productivity metrics</strong>, including pages scanned per hour and records processed per day.</li><li>Ensure proper <strong>organization, labeling, and quality control</strong> of electronic and paper medical records.</li><li>Identify and resolve documentation discrepancies while maintaining data integrity.</li><li>Follow HIPAA guidelines and organizational policies to protect <strong>patient privacy and sensitive health information</strong>.</li><li>Collaborate with internal departments to support timely and efficient medical records workflows.</li></ul><p><br></p>
  • 2026-02-06T15:28:47Z
Medical Collector – Medicaid/Medicare (Massachusetts)
  • Boston, MA
  • remote
  • Temporary
  • 25.00 - 34.00 USD / Hourly
  • <p>Are you an experienced Medical Collector with in-depth knowledge of Medicaid and Medicare reimbursements specific to Massachusetts? Our company is seeking a detail-oriented professional with strong hospital revenue cycle experience to join our team and help drive collections success.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform collections for Medicaid and Medicare accounts in accordance with Massachusetts regulations and payer requirements.</li><li>Work closely with hospital revenue cycle teams to resolve outstanding A/R and minimize denials.</li><li>Analyze patient accounts, secure accurate and timely reimbursements, and escalate complex cases as needed.</li><li>Review EOBs, payments, and remittance advices to ensure correct posting and balance resolution.</li><li>Communicate effectively with payers, internal departments, and patients to resolve issues.</li><li>Maintain detailed and accurate notes in billing systems, adhering to compliance and privacy regulations.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience with revenue cycle management software.</li><li>Knowledge of Massachusetts-specific Medicaid (MassHealth) policies.</li><li>Related micro credentials or certifications in health data management or medical billing are a plus</li></ul><p><br></p>
  • 2026-02-17T01:38:41Z
Finance
  • Boston, MA
  • onsite
  • Permanent
  • 85000.00 - 90000.00 USD / Yearly
  • <p>Our client is a reputable and world-renowned Asset Management firm is looking to bring onboard a Finance Associate to the team.</p><p>The Finance team manages and reports on a diverse investment portfolio while collaborating with internal and external stakeholders. This role focuses on private equity investments, with exposure to other asset classes like hedge funds, public equity, and real estate. Key responsibilities include managing valuation and accounting, overseeing fund administrators, collaborating on investment closings, and conducting financial analysis.</p>
  • 2026-01-21T19:18:57Z
Finance
  • Boston, MA
  • onsite
  • Permanent
  • 130000.00 - 170000.00 USD / Yearly
  • <p>Our client is hiring a senior finance professional to join a high-performing portfolio finance team supporting private equity, real assets, and private company investments.</p><p><br></p><p>This role owns valuation, accounting, and reporting for complex private investments and works closely with investment, legal, tax, and compliance teams across the full transaction lifecycle. You’ll also contribute to portfolio-wide initiatives, process improvements, and technology-driven enhancements in a fast-paced, sophisticated investment environment.</p>
  • 2026-01-22T21:49:05Z
Legal Assistant
  • Waltham, MA
  • onsite
  • Permanent
  • 65000.00 - 105000.00 USD / Yearly
  • We are looking for a dedicated Legal Assistant to join our team in Waltham, Massachusetts. In this role, you will act as a key liaison between the Legal Department and various internal and external stakeholders, ensuring smooth communication and efficient handling of legal matters. This position offers an opportunity to contribute to the organization by managing legal documentation, supporting compliance initiatives, and assisting with litigation processes.<br><br>Responsibilities:<br>• Maintain and update templates for residency agreements across Assisted Living Residences, Nursing Homes, and CCRCs.<br>• Ensure Disclosure Statements for CCRCs and ALRs are accurate and comply with regulatory requirements or organizational changes.<br>• Review and respond to requests for medical records, verifying accuracy and confidentiality of privileged information.<br>• Assist in-house counsel in creating and delivering training materials on legal topics, including compliance and residency agreements.<br>• Prepare and manage contract templates for use with vendors and third-party entities.<br>• Support transaction due diligence processes as needed, ensuring thorough documentation and compliance.<br>• Collaborate with attorneys and external counsel on litigation and subpoena matters, including document production and discovery.<br>• Coordinate and oversee logistics for legal holds related to potential or ongoing litigation.<br>• Perform administrative tasks, including maintaining litigation tracking tools and managing claim files.<br>• Monitor communications with the corporate registered agent and ensure filings are up-to-date.
  • 2026-01-21T14:58:46Z