<p>We are seeking a Senior Desktop Engineer to provide technical leadership for an enterprise endpoint computing environment within a highly regulated industry. This role is responsible for the engineering, deployment, security, compliance, and lifecycle management of desktop, laptop, and mobile endpoints, while also guiding and mentoring the desktop support team.</p><p>This position serves as the senior escalation point for endpoint issues and partners closely with security, risk, and compliance teams to ensure regulatory adherence and operational excellence.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Technical Leadership & Endpoint Engineering</p><ul><li>Lead the design, deployment, and lifecycle management of enterprise desktop, laptop, and mobile environments</li><li>Architect and maintain modern endpoint management platforms (e.g., Microsoft Intune or equivalent)</li><li>Establish and enforce endpoint standards, baselines, and best practices</li><li>Oversee application packaging, testing, deployment, and lifecycle management</li><li>Serve as the highest‑level escalation point for complex endpoint incidents</li></ul><p>Security, Compliance & Vulnerability Management</p><ul><li>Own endpoint compliance controls aligned with regulatory and audit requirements</li><li>Lead patching, remediation planning, and endpoint vulnerability management</li><li>Monitor and remediate endpoint security posture (encryption, EDR, baselines, device health)</li><li>Maintain documentation and evidence for internal and external audits</li><li>Partner with security and risk teams to mature endpoint control frameworks</li></ul><p>Team Leadership & Operations</p><ul><li>Provide day‑to‑day technical leadership to desktop engineers and technicians</li><li>Delegate tasks, prioritize workloads, and mentor team members</li><li>Review ticket quality, documentation, and resolution consistency</li><li>Develop SOPs, runbooks, and knowledge base content</li><li>Assist with onboarding and training of new team members</li></ul><p>Endpoint Support & Service Delivery</p><ul><li>Coordinate workstation deployments, refresh cycles, and user onboarding</li><li>Support secure configurations for remote and hybrid workforce environments</li><li>Ensure adherence to ITSM processes for incidents, requests, and changes</li><li>Maintain asset inventory, endpoint lifecycle records, and compliance documentation</li><li>Research emerging endpoint, automation, and compliance technologies</li></ul>
We are looking for a highly skilled Visual Designer to join our team on a long-term contract basis in New York, New York. This role requires a creative and detail-oriented individual with a strong background in graphic design and expertise in using industry-standard tools to deliver visually compelling designs. The ideal candidate will collaborate closely with various teams to create engaging visuals that align with project goals and brand identity.<br><br>Responsibilities:<br>• Design and develop high-quality graphics, layouts, and visual elements that align with branding standards.<br>• Utilize tools like Adobe Photoshop and Illustrator to create visually appealing designs.<br>• Collaborate with cross-functional teams to understand project requirements and deliver creative solutions.<br>• Create data visualizations and infographics to communicate complex information effectively.<br>• Develop iconography and microinteractions to enhance user experience.<br>• Maintain consistency across all visual assets while adhering to design guidelines.<br>• Stay updated with design trends and implement innovative ideas into projects.<br>• Optimize designs for both digital and print formats.<br>• Ensure timely delivery of high-quality design assets.<br>• Revise designs based on feedback to meet client and team expectations.
