<p>We are looking for a detail-oriented and organized Receptionist to join our client's team on a contract basis in West Springfield, Massachusetts. This role requires someone who is skilled in handling multi-line phone systems and providing excellent customer service. As the first point of contact, you will play a vital role in ensuring smooth communication and a welcoming environment for visitors and callers alike.</p><p><br></p><p>Responsibilities:</p><p>• Manage and operate a multi-line phone system efficiently, ensuring all inbound calls are answered promptly.</p><p>• Greet and assist visitors and clients, creating a friendly and detail-oriented atmosphere.</p><p>• Handle switchboard operations for up to 10 phone lines, directing calls to the appropriate departments.</p><p>• Maintain accurate records of calls and messages, ensuring effective communication within the team.</p><p>• Provide general administrative support to the office manager and other staff as needed.</p><p>• Address inquiries and resolve minor issues from callers or visitors in a courteous manner.</p><p>• Ensure the reception area remains tidy and organized, reflecting a detail-oriented image.</p><p>• Collaborate with team members to facilitate smooth daily operations in the office.</p>
<p>We are looking for a Human Resources Assistant to join our client's team in Manchester, Connecticut. This contract position involves providing vital support to HR initiatives, including learning management system administration and general HR administrative tasks. The ideal candidate will thrive in a dynamic environment and possess strong organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage the Learning Management System, including assigning training, addressing user inquiries, and generating system reports.</p><p>• Facilitate front-line leader training by administering the platform, sending communications, and coordinating workshop schedules with vendors and HR managers.</p><p>• Organize and track relocation agreements while ensuring smooth transitions.</p><p>• Administer monthly engagement pulse surveys using designated tools to gather and analyze employee feedback.</p><p>• Collaborate with HR teams to ensure proper implementation of training and engagement initiatives.</p><p>• Assist with scheduling and logistics for workshops and training sessions.</p><p>• Maintain accurate records and documentation related to HR programs and activities.</p><p>• Provide support for various HR tasks, including employee relations and onboarding processes.</p><p>• Respond to employee questions and concerns in a timely and thorough manner.</p><p>• Ensure compliance with HR policies and procedures in all administrative tasks.</p>
<p>We are looking for a skilled Bookkeeper & Office Administrator to join our team in Shirley, Massachusetts. In this role, you will be responsible for managing financial operations, handling administrative tasks, and supporting project coordination. The ideal candidate will possess strong organizational skills and have experience in bookkeeping, billing, and office management.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable processes, including preparing invoices, reconciling billing data, and tracking retainage for construction projects.</p><p>• Review and process monthly client invoices while ensuring all job-related entries are accurate and approved.</p><p>• Facilitate communication and coordination between project managers, field teams, and administrative staff to ensure timely and accurate documentation.</p><p>• Assist with maintaining the chart of accounts and support the preparation of monthly financial statements and internal reports.</p><p>• Oversee day-to-day office administration tasks, such as data entry, filing, and general organizational support.</p><p>• Send account statements and make collection calls as needed to ensure timely payments.</p><p>• Coordinate project-related paperwork, invoices, and supporting documents to ensure accuracy and completeness.</p><p>• Provide operational support to streamline workflows and enhance collaboration among team members.</p><p>• Utilize construction-specific billing systems to ensure compliance with industry practices and standards.</p><p>• Support the Controller with financial operations and reporting initiatives.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly 508-205-2127, Eric Lebow</u></em></strong></p>
<p><strong>About the Role</strong></p><p>Our client is seeking an experienced <strong>Hospital Billing Manager</strong> to lead patient accounts receivable operations and ensure accurate, timely billing processes. This role supervises a dedicated team, manages technical denials, and serves as a key liaison between Accounts Receivable and practice management teams.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee daily functions of patient accounts receivable staff, including cash posting, charge entry, billing, and remittance.</li><li>Train, evaluate, and develop staff to maximize professional growth and meet departmental benchmarks.</li><li>Maintain and update Meditech Charge Master, Claims, Procedures, and Statements dictionaries for accuracy.</li><li>Stay current on insurance changes to optimize revenue opportunities and resolve patient billing issues professionally.</li><li>Review insurance contracts, recommend procedural changes, and train staff accordingly.</li><li>Manage technical denials process, including appeals and carrier communication.</li><li>Produce monthly AR reports, provider-based practice revenue reports, and other special reports as needed.</li><li>Act as an ambassador for departmental initiatives, including training and implementation projects.</li></ul><p><br></p>
<p>Looking for a Chief Marketing Office (CMO) with 8+ years of marketing and advertising leadership experience for a full-time, fully onsite position with our client in Western Massachusetts. Must have 3+ years of experience leading inbound marketing strategy, 1+ years of HubSpot implementation experience, and familiarity with Salesforce, WordPress, and WooCommerce. This is a fully onsite position with a salary range of 125-133K. Relocation package available.</p><p><br></p><p>Ideal candidate will come from a B2B education or publishing organization.</p><p> </p><p>The Chief Marketing Officer (CMO) drives strategic and tactical leadership for all marketing and advertising efforts, overseeing multi-channel campaigns to meet and exceed revenue and performance targets. Reporting to the CEO, the CMO partners with the executive team to design, execute, and measure effective inbound and outbound strategies, optimize digital and print marketing, increase site traffic, generate and nurture leads, and improve customer acquisition.</p><p> </p><p>Key responsibilities include data-driven analysis of marketing performance, campaign optimization, team leadership, and full-funnel strategy development across B2B and B2C channels. The CMO oversees website and e-commerce optimization, collaborating closely with other C-suite leaders to ensure a seamless customer journey and effective lead capture</p><p><br></p>
<p>Our client is seeking an experienced and motivated Human Resources Generalist to join their team. This role is ideal for a proactive HR professional who enjoys working across multiple HR functions to support employee engagement, organizational development, and compliance initiatives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day HR operations, including employee relations, benefits administration, recruitment, and onboarding</li><li>Support performance management, employee development, and HRIS data management</li><li>Partner with managers and employees to promote a positive workplace culture</li><li>Ensure HR policies and practices comply with applicable laws and regulations</li><li>Participate in HR projects such as process improvement, policy updates, and continuous learning initiatives</li></ul><p><strong>Key Technical Competencies:</strong></p><ul><li>Benefit administration</li><li>Employee onboarding</li><li>HRIS management</li><li>Recruitment and talent acquisition</li><li>Performance management systems (e.g., Workday)</li></ul><p><strong>Desired Qualifications:</strong></p><ul><li>Bachelor’s degree in Human Resources, Business Administration, or related field</li><li>2+ years of related HR experience preferred</li><li>Strong communication, critical thinking, and problem-solving abilities</li><li>Ability to adapt and learn continuously in a fast-paced environment</li></ul><p><br></p>
<p><strong><u>HR Manager</u></strong><u> - Non-Profit industry </u></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com</u></p><p><br></p><p>Our client, a respected organization in the non-profit sector with union and non-union employees, seeks an HR Manager to advance workplace culture, support staff, and ensure compliant HR practices. This is an outstanding opportunity to make a meaningful impact at a mission-driven organization. This is an HR Department of 1, so you will be fully hands on with all aspects of HR for 75 employees between direct-care staff (union) and corporate/office staff. </p><p><br></p><p><em>Key Responsibilities:</em></p><ul><li>Develop and implement HR strategies and policies that uphold the organization’s values and mission.</li><li>Oversee full-cycle recruitment, onboarding, and offboarding for all employees, including union members.</li><li>Provide guidance in employee relations, performance management, and conflict resolution across union and non-union populations.</li><li>Partner with leadership and labor representatives to maintain labor harmony and resolve employee grievances in accordance with collective bargaining agreements.</li><li>Administer compensation, benefits, and ensure compliance with labor laws and regulations.</li><li>Support the development of training and diversity initiatives for all staff.</li><li>Foster an inclusive, supportive workplace environment.</li></ul><p>Qualifications:</p><ul><li>Bachelor’s degree in Human Resources, Business, or related field.</li><li>3+ years of HR management experience, ideally in the non-profit sector and within a unionized environment.</li><li>Knowledge of employment law, labor relations, and HR best practices.</li><li>Strong communication, leadership, and organizational skills.</li><li>Ability to establish trust and collaborate with staff, union representatives, and leadership.</li><li>PHR/SPHR or SHRM certification considered a plus.</li></ul><p>Why Join?</p><ul><li>Drive your HR career while making a positive impact in the community.</li><li>Collaborate with dedicated professionals in a values-driven, mission-focused workplace.</li><li>Compensation and benefits package aligned with the non-profit sector.</li></ul><p><br></p>
<p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>· Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. </p><p>· Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>· Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>· Follow up on lost business in an effort to reactivate dormant accounts.</p><p>· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>· Forwards quotations to customer as required.</p><p>· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>· Maintain customer information as needed for contacts, routing etc.</p><p>· Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>· Quality is everyone’s responsibility.</p><p>· Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
<p>We’re working with a respected organization to find a strong finance professional ready to take the next step into executive leadership. This role will have broad exposure to strategic decision-making while managing core financial operations. </p><p><br></p><p>For immediate consideration, please contact Carmen Warga in our Albany, NY office. </p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Oversee accounting processes and financial reporting</li><li>Drive budgeting, forecasting, and cost analysis</li><li>Partner with senior leadership on planning and performance initiatives</li><li>Enhance systems and controls for efficiency and compliance</li></ul>
