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11 results for Customer Experience Specialist in West Palm Beach, FL

Senior Representative, Customer Service - Skilled
  • Weston, FL
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>Customer Service / Segmentation Specialist II</strong></p><p><strong>Shift:</strong> Second Shift (3:30 PM – 12:00 AM)</p><p><strong>Schedule:</strong> Full-Time | Onsite</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking two highly motivated <strong>Customer Service / Segmentation Specialist II</strong> professionals to support anticipated growth and workforce needs at an onsite operations location in Weston. This is a <strong>second-shift, onsite role</strong> requiring strong attention to detail, technical aptitude, and a commitment to quality and consistency.</p><p>In this role, you will function as a senior-level producer of pre-operative plans, contributing directly to departmental production targets. Demand continues to grow, and while overtime is infrequent, extended workweeks (55+ hours) may occasionally be required.</p><p><strong>This is not a remote position.</strong></p><p><strong>Core Shift Hours</strong></p><ul><li><strong>3:30 PM – 12:00 AM</strong></li><li>Overtime may be required based on business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Create and manage cases using a proprietary case management system</li><li>Review CT scans to ensure conformity with established surgical protocols</li><li>Segment CT scans using specialized software to create accurate 3D anatomical bone models</li><li>Develop pre-operative surgical plans using digital bone models for robotically assisted total hip and knee replacement procedures</li><li>Review CT segmentations and surgical plans for:</li><li>Anatomical landmark accuracy</li><li>Implant sizing and positioning</li><li>Upload completed pre-operative plans to field-based personnel</li><li>Accurately document all activities in accordance with prescribed methods and procedures</li><li>Follow detailed work instructions to ensure consistent, high-quality output</li><li>Meet individual, team, and departmental production and quality targets</li></ul>
  • 2026-02-06T20:04:16Z
Call Center Representative
  • North Miami, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Robert Half is seeking a reliable and customer-focused Bilingual Call Center Representative (Spanish/English) to support a high-volume inbound and outbound call environment. The ideal candidate is professional, patient, and able to manage multiple customer interactions while maintaining accuracy and strong service standards.</p><p><br></p><p>Responsibilities</p><ul><li>Handle high-volume inbound and outbound calls in both English and Spanish while maintaining professionalism and efficiency</li><li>Assist customers with account inquiries, service requests, troubleshooting, and general questions</li><li>Document all customer interactions accurately in the system, including notes, follow-ups, and case details</li><li>Resolve routine concerns and appropriately escalate complex issues according to company procedures</li><li>Follow established scripts and compliance guidelines while maintaining a natural and helpful conversation</li><li>Manage email and online inquiries in addition to phone communication</li><li>Meet productivity and quality assurance metrics including call handling time, accuracy, and customer satisfaction</li><li>Maintain confidentiality of customer information and adhere to company policies</li></ul><p><br></p>
  • 2026-02-20T14:53:43Z
E-Commerce Specialist
  • West Palm Beach, FL
  • onsite
  • Permanent
  • 75000.00 - 95000.00 USD / Yearly
  • We are looking for a skilled E-Commerce Specialist to oversee and optimize our presence on Amazon, driving growth and enhancing customer experience. This role is perfect for someone with a strong background in e-commerce who thrives in dynamic environments and enjoys taking ownership of impactful projects. Based in West Palm Beach, Florida, this position offers an exciting opportunity to contribute to a fast-growing, innovative company.<br><br>Responsibilities:<br>• Manage and optimize the company’s Amazon Seller Central account to maximize sales and visibility.<br>• Create and implement strategies to improve product rankings, conversion rates, and overall performance.<br>• Enhance product listings by refining titles, descriptions, images, and A+ content.<br>• Conduct thorough keyword research and apply best practices to improve discoverability.<br>• Monitor and analyze key performance metrics, making data-driven adjustments to campaigns.<br>• Set up and manage Amazon advertising campaigns, including Sponsored Products and Sponsored Brands.<br>• Coordinate inventory planning and forecasting to ensure optimal stock levels.<br>• Collaborate with cross-functional teams to support new product launches and promotional strategies.<br>• Stay informed on Amazon policies, trends, and algorithm updates to maintain competitive advantage.<br>• Address customer feedback and reviews to uphold a positive brand reputation.
  • 2026-02-18T13:08:45Z
AP/AR Specialist
  • West Palm Beach, FL
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 26.00 USD / Hourly
  • We are looking for an experienced AP/AR Specialist to join our team in West Palm Beach, Florida. This role is a contract-to-permanent position and involves managing key financial processes, including accounts receivable and accounts payable, within a project-driven engineering environment. The ideal candidate will play a critical role in ensuring accurate invoicing, timely collections, and efficient vendor payment operations while collaborating closely with project managers and finance leadership.<br><br>Responsibilities:<br>• Prepare, issue, and monitor client invoices to ensure compliance with contract terms and billing accuracy.<br>• Coordinate with project managers to validate invoicing details, supporting documentation, and necessary approvals.<br>• Maintain accurate accounts receivable schedules and billing records for effective tracking.<br>• Handle collections by conducting follow-ups and addressing discrepancies as per established procedures.<br>• Process vendor invoices promptly, ensuring proper coding and routing through approval workflows.<br>• Manage weekly accounts payable processing in alignment with cash flow planning and organizational needs.<br>• Maintain organized and auditable financial records for accounts receivable and payable activities.<br>• Support month-end close activities related to AR/AP and assist with financial reporting.<br>• Collaborate on system enhancements and improvements to streamline financial processes.<br>• Respond professionally to vendor inquiries and ensure compliance with required documentation.
  • 2026-02-25T19:59:05Z
Order Processing Specialist
  • Miramar, FL
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • We are looking for an organized and detail-oriented Order Processing Specialist to join our team in Miramar, Florida. In this long-term contract role, you will play a key part in ensuring smooth administrative operations, accurate invoice management, and efficient order processing. This position offers an opportunity to work in a growing company, providing essential support to various teams while maintaining high standards of accuracy and professionalism.<br><br>Responsibilities:<br>• Upload and process invoices through customer portals with precision.<br>• Perform accurate data entry tasks, including recording sales orders and entering quotes.<br>• Provide administrative support to the sales team, ensuring timely communication and document handling.<br>• Assist the accounting team with tasks such as processing credits and debits and entering invoices into the system.<br>• Manage product shipping logistics to ensure timely delivery.<br>• Maintain organized records of invoices, quotes, and sales documentation.<br>• Collaborate with team members to improve workflow efficiency and address operational needs.<br>• Ensure compliance with company policies and procedures during all data handling and administrative processes.
  • 2026-02-02T18:08:38Z
Collections Specialist
  • Fort Lauderdale, FL
  • remote
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a dedicated Collections Specialist to join our team on a contract basis. This position offers the opportunity to work remotely within the Central or Eastern time zones and supports our financial operations through efficient debt collection and account management. Based in Fort Lauderdale, Florida, this role is ideal for professionals with expertise in Workday Financial Management and commercial collections.<br><br>Responsibilities:<br>• Manage the collection process for outstanding commercial and consumer accounts, ensuring timely payments.<br>• Utilize Workday Financial Management tools to track and report on account status and collection efforts.<br>• Communicate effectively with clients to resolve payment issues and negotiate repayment plans when necessary.<br>• Collaborate with internal teams to review account details and address discrepancies in billing.<br>• Monitor and analyze accounts receivable aging reports to prioritize collection activities.<br>• Maintain accurate records of all collection activities, ensuring compliance with company policies.<br>• Ensure adherence to credit and collections policies while meeting performance targets.<br>• Provide regular updates to management on collection metrics and progress.<br>• Support billing and invoicing processes to maintain financial accuracy.<br>• Identify opportunities to improve collection procedures and enhance efficiency.
  • 2026-02-18T20:13:52Z
Claims Associate
  • Sunrise, FL
  • onsite
  • Temporary
  • 18.05 - 20.90 USD / Hourly
  • We are looking for a dedicated Claims Associate to join our team on a long-term contract basis in Sunrise, Florida. In this role, you will handle medical claims processing, member communications, and ensure compliance with industry standards. This position offers an opportunity to utilize your expertise in medical claims and billing while providing excellent customer service.<br><br>Responsibilities:<br>• Process new claims by setting them up, completing required forms, scanning documents, and ensuring all claims are accurately processed.<br>• Communicate with healthcare providers to gather additional documentation needed for claim evaluations.<br>• Assess coverage for submitted claims, verifying details through internal systems and attaching supporting documents.<br>• Send clear and thorough correspondence to members explaining the claim adjudication process.<br>• Provide empathetic and detail-oriented customer service, actively listening to member concerns.<br>• Act as a subject matter expert on benefit coverage and product knowledge, assisting members with inquiries.<br>• Maintain strict confidentiality and follow data security and authentication protocols when handling sensitive information.<br>• Organize and prioritize tasks to meet established service standards and benchmarks.<br>• Collaborate effectively in a fast-paced environment to ensure timely claim resolutions.<br>• Ensure compliance with relevant policies, procedures, and regulations while managing member and payment information.
  • 2026-02-23T20:13:42Z
Senior Tableau Data Lead
  • West Palm Beach, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are looking for a highly skilled Senior Tableau Data Manager to join our client's team in West Palm Beach, Florida. In this long-term contract position, you will play a pivotal role in enhancing their healthcare analytics environment by optimizing dashboards, ensuring data accuracy, and driving impactful reporting solutions. This position is ideal for an experienced individual with strong attention to detail who thrives in dynamic settings and is committed to delivering excellence in business intelligence and data visualization.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate and analyze existing Tableau dashboards, data pipelines, and architecture to identify areas for improvement.</p><p>• Lead efforts to optimize dashboard performance, redesign visualizations, and enhance reporting systems.</p><p>• Collaborate with business, clinical, and IT teams to gather and refine reporting requirements.</p><p>• Ensure data integrity, govern compliance, and adopt best practices in visualization design.</p><p>• Mentor and guide internal analysts to establish standardized reporting practices.</p><p>• Drive the stabilization and enhancement of ongoing healthcare analytics projects.</p><p>• Administer Tableau Desktop, Server, and Cloud environments with expert-level proficiency.</p><p>• Develop and document scalable data models and reporting processes.</p><p>• Integrate Tableau with diverse healthcare data sources, ensuring seamless functionality.</p><p>• Implement governance frameworks and security protocols for role-based data access.</p>
  • 2026-02-23T22:53:43Z
Commercial Real Estate Attorney - Remote
  • Boca Raton, FL
  • remote
  • Permanent
  • 175000.00 - 250000.00 USD / Yearly
  • <p>Florida law firm is seeking a <strong>commercial real estate finance attorney</strong> with 4+ years to join dynamic law firm. The ideal candidate will specialize in handling complex commercial real estate transactions, including acquisitions, developments, and financing arrangements. This role offers a competitive compensation package and the opportunity to work in a collaborative environment dedicated to delivering exceptional client outcomes. Position can be 100% remote plus full benefits and bonuses.</p><p>Responsibilities:</p><p>• Manage large-scale commercial real estate transactions, including acquisitions, development projects, and financing agreements.</p><p>• Draft, review, and negotiate contracts and other legal documents related to real estate transactions.</p><p>• Conduct thorough due diligence to ensure compliance with legal and regulatory standards.</p><p>• Collaborate with clients, stakeholders, and team members to facilitate smooth closings.</p><p>• Provide expert legal advice on real estate matters, addressing issues as they arise during transactions.</p><p>Apply in confidence to<strong> Deb Montero on LinkedIn. </strong></p>
  • 2026-02-17T00:43:41Z
Receptionist
  • Palm Beach Gardens, FL
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • We are looking for an organized and detail-oriented Receptionist to join our team in Palm Beach Gardens, Florida. This Contract to permanent position offers an excellent opportunity for a detail-oriented individual to provide administrative support and ensure smooth day-to-day operations. The ideal candidate will manage various tasks with precision and efficiency while maintaining a welcoming presence at the front desk.<br><br>Responsibilities:<br>• Receive and sign for overnight mail deliveries, ensuring proper documentation.<br>• Open and record incoming mail, delivering it to the appropriate recipients.<br>• Sort and scan mail, organizing it into the correct file locations.<br>• Distribute incoming correspondence to relevant departments or personnel.<br>• Maintain accurate records of all incoming checks.<br>• Prepare outgoing mail using the postage machine as needed.<br>• Monitor office supply levels and place orders to replenish stock when necessary.<br>• Assemble meeting packets and print materials as instructed.<br>• Perform general filing tasks to keep documents organized and accessible.
  • 2026-02-26T17:23:43Z
Receptionist
  • Stuart, FL
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for an organized and detail-oriented Receptionist to join our team on a Part-Time contract basis in Stuart, Florida. This role requires strong communication skills and attention to detail to ensure smooth daily operations. You will be the first point of contact for visitors and callers, representing the company with a friendly and attentive demeanor.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors promptly, ensuring a welcoming and attentive environment.</p><p>• Manage incoming phone calls, route them appropriately, and provide accurate information to callers.</p><p>• Perform general receptionist duties, including scheduling appointments and maintaining calendars.</p><p>• Utilize Microsoft Office tools to create documents, manage files, and support administrative tasks.</p><p>• Keep the reception area organized and presentable.</p><p>• Coordinate with other departments to ensure efficient communication and task management.</p><p>• Handle incoming mail and deliveries, distributing them to the appropriate recipients.</p><p>• Provide support during meetings, including preparation and follow-up tasks where necessary.</p>
  • 2026-02-25T19:59:05Z