22 results for Product Support Specialist in Washington, DC

Help Desk Analyst III We are looking for a skilled Help Desk Analyst III to provide comprehensive technical support and ensure seamless IT operations within our organization. This role involves troubleshooting hardware, software, and network issues while delivering exceptional customer service to internal users and clients. This is a long-term contract position based in Washington, District of Columbia. Responsibilities: • Deliver expert technical support for workstations, applications, and procedures, addressing both routine and complex break-fix issues. • Manage and resolve incident tickets and change orders with efficiency and accuracy. • Collaborate with network engineers, application administrators, and other technical teams to identify and implement effective solutions. • Conduct setup and quality assurance testing for hardware and software installations, ensuring optimal performance for end-users. • Maintain in-depth knowledge of firm applications, remote access systems, mobile computing environments, and standard software suites such as Microsoft Office. • Troubleshoot and resolve issues related to software, hardware, network connectivity, printers, and peripherals. • Provide desk-side support for escalated technical problems when remote solutions are not feasible. • Configure workstations, laptops, and specialized software applications to meet organizational needs. • Coordinate with hardware and software vendors to address and resolve technical challenges. • Document resolution processes in the Help Desk Knowledge Base to support future troubleshooting efforts.

Desktop Support Engineer We are looking for a dedicated Desktop Support Technician to join our team in Rockville, MD 20852. In this long-term contract position, you will play a key role in designing, developing, and enhancing hardware products and systems. You will work on projects that involve creating new solutions, improving existing products, and contributing to organizational goals. Key Responsibilities: Systems Maintenance & Operations:<ul><li>Maintain and ensure High Availability (HA) through virtualization, redundancy, and adherence to best practices.</li><li>Perform system maintenance tasks such as software upgrades, backups, and recovery procedures, ensuring compliance with operational standards.</li><li>Monitor systems weekly for critical updates, preparing for exercises or responding to announced threats.</li><li>Provide on-site and remote on-call support after hours as necessary to resolve Production Operating Environment (POE) issues.</li></ul>Customer Support & Troubleshooting:<ul><li>Respond to and resolve moderately complex customer inquiries (some dispatched through Customer Support Center) related to hardware and software issues.</li><li>Document all resolutions in the ITSM Tool (ServiceNow), ensuring adherence to Time to Resolution standards.</li><li>Escalate unresolved issues to managers or leads and provide remediation results to leadership as required.</li></ul>Hardware & Device Management:<ul><li>Perform the configuration, deployment, support, and disposal of laptops, desktops, thin clients, mobile devices, and associated equipment. This includes preparing and deploying Dell devices with Windows 10/11 images and providing users with introductory tutorials.</li><li>Handle asset control tasks both on- and off-site, ensuring proper inventory and documentation.</li><li>Provide guided network or systems support as required for customer HQ-specific needs.</li></ul>IT Governance & Security:<ul><li>Ensure all workstations and systems comply with security patches and requirements.</li><li>Troubleshoot and resolve patch-related issues, documenting failed patch deployments and taking appropriate remediation actions.</li><li>Support data security protocols by implementing role-based standards and ensuring adherence to IT governance policies.</li></ul>

PC Technician We are looking for a knowledgeable and proactive PC Technician to provide technical support and assistance to our user community. This role requires excellent troubleshooting skills, a customer-focused approach, and the ability to manage IT issues efficiently. Based in Washington, District of Columbia, the position involves working closely with the IT team to resolve technical challenges and ensure seamless operations. Responsibilities: • Serve as the primary point of contact for technical support requests, managing incoming tickets through the Help Desk system and escalating issues when necessary. • Conduct training sessions to help users effectively navigate software and applications, while maintaining an up-to-date knowledge base for user self-service. • Install, configure, and provide technical support for computers, peripherals, and software, ensuring systems are maintained and updated. • Diagnose and resolve hardware and software issues related to audio/visual systems in conference rooms. • Oversee the inventory of IT equipment, maintaining accurate records of hardware and peripheral devices. • Resolve issues related to file-sharing and print services, ensuring smooth operational functionality. • Collaborate with upper management to meet IT goals and deadlines, contributing to operational planning and execution. • Assist with general IT tasks, including organizing meetings, drafting forms, and resolving end-user support tickets. • Manage and maintain a pool of laptops, ensuring proper functionality and readiness for use.

Help Desk Analyst Job Description: We are seeking a motivated, entry-level Help Desk Technician to join our IT support team. This role is perfect for someone who enjoys helping others, has a strong customer service mindset, and is looking to grow their skills in a hands-on, supportive environment. Prior experience working in a school setting is a plus.Key Responsibilities:<ul><li>Provide first-level support for end users, primarily focused on excellent customer service</li><li>Assist with basic tasks such as password resets </li><li>Help with device imaging</li><li>Perform basic hardware support, including changing printer toner and peripheral setup</li><li>Log and track support tickets in a help desk system</li><li>Escalate technical issues as needed to senior IT staff</li></ul>This position is ideal for candidates looking to start a career in IT support and grow their technical knowledge over time.

Software Specialist I We are looking for a dedicated Software Specialist I to join our team in Washington, District of Columbia. In this role, you will support the development, integration, and analysis of information systems and software applications. This is a long-term contract position, offering the opportunity to collaborate on routine assignments while gaining valuable experience in software development and systems operations. Responsibilities: • Assist in the development and integration of software applications and systems to meet project objectives. • Follow detailed procedures and instructions to ensure the accurate and timely execution of tasks. • Collaborate with supervisors, peers, and customers to address routine technical issues and provide solutions. • Perform basic programming and data manipulation tasks to support project requirements. • Manage electronic files and ensure their accurate movement through various systems. • Support quality assurance processes by following established standards and guidelines. • Utilize customer service and liaison skills to address client inquiries and maintain positive relationships. • Maintain compliance with company policies, including those related to HIPAA and data security. • Contribute to team efforts by completing assignments within defined timelines and quality standards. • Participate in training sessions to enhance technical skills and knowledge of company systems.

Manager / Director of Enterprise Risk Management Do you thrive in dynamic environments, have a knack for identifying potential risks, and possess the skills to devise effective strategies? Then this Enterprise Risk Manager role is right up your alley!We're looking for an experienced professional to manage risks across our entire operation and create an infrastructure and culture of risk management throughout the organization!In this role, you will play a crucial role in leading the development and execution of our risk management program by employing Enterprise Risk Management (ERM) methods and processes! Responsibilities include:• Identify, assess and monitor risks across all departments and functions• Develop and enforce comprehensive risk management policies and procedures that align with our strategic goals.• Lead the creation and implementation of a risk management plan.• Monitor and report on the effectiveness of risk management processes to drive continuous improvement.• Ensure compliance with industry regulations and standards, serving as the primary advisor on risk-related matters.• Develop risk reports for stakeholders and regulatory bodies• Liaising with functional/departmental managers to ensure the organization's risks are managed effectively• Provide training and technical support to the organization on risk management concepts and issues• Provide strategic guidance to leadership and advise departments on accident prevention, risk reduction, and loss control strategies.• Ensure workplace compliance with safety regulations by overseeing safety programs.• Collaborate across departments (Human Resources, Public Safety, Facilities Management) to manage and mitigate risks. Join our team and be the backbone of our institution by helping us mitigate potential risks and sailing us safeguarded to our strategic milestones. We offer a competitive salary, healthcare benefits, retirement plans, and a commitment to work-life balance.Please apply immediately to Tracy.Kaszuba at RobertHalf or to Tracy Kaszuba on LinkedIn.

Data Management Specialist Key Responsibilities: • Administer and support Azure cloud resources, including Azure SQL Database, Blob Storage, and Azure Data Lake, ensuring optimal functionality and performance. • Manage and configure Azure-based solutions for data storage, security, and access control. • Implement automation scripts for managing and provisioning Azure resources using Azure CLI and PowerShell. • Monitor and optimize SQL Server instances for efficiency and reliability. • Perform database backups, restore operations, and ensure database integrity. • Assist with migrations and upgrades of SQL Server environments to cloud-based platforms (Azure SQL). • Assist in the deployment and maintenance of applications using Apache Tomcat. • Ensure Apache Tomcat servers are running optimally and troubleshoot any issues that arise. • Contribute to the development of Data Bricks pipelines, helping to implement data transformation and data engineering processes. • Work with data teams to build scalable ETL (Extract, Transform, Load) processes using Azure Databricks. • Create and maintain Power BI reports, dashboards, and data visualizations that provide actionable insights to business teams. • Collaborate with business users to understand their reporting needs and design intuitive visualizations that help with data-driven decision-making. • Use R Studio for data analysis, statistical modeling, and generating insights from large datasets. • Work with the data science team to build predictive models and statistical reports that meet business needs. • Document processes, workflows, and configurations to ensure consistent and effective data management practices.

Senior Accountant - Great Opportunity Senior Accountant OpportunityAre you an experienced accounting professional eager to take the next step in your career? An industry leading solutions provider with a nationwide footprint is looking for a Senior Accountant to join its growing accounting team. This position offers the opportunity to make a meaningful impact in a dynamic, fast-paced organization that values innovation, collaboration, and exceptional performance. With a culture rooted in product advancement, operational excellence, and employee development, this company provides the perfect environment for driven professionals to thrive and grow. If you are interested in this or any other Robert Half opportunity email your resume to Jim Meade at Robert Half. As a Senior Accountant, you’ll play a critical role in supporting the financial health of the organization. Responsibilities include:<ul><li>Month-End Close: Prepare and book journal entries accurately and in a timely manner to support the company’s financial reporting objectives.</li><li>Lease Management: Review and validate income statement expenses for operating equipment, financing equipment, and real estate leases.</li><li>Reconciliations: Complete balance sheet reconciliations and roll-forwards using tools like Blackline, ensuring items are addressed and processes are continuously improved.</li><li>Technical Research: Analyze and address technical accounting guidance for complex transactions to ensure proper accounting treatment.</li><li>Financial Statement Disclosures: Prepare high-quality, compliant disclosures to meet reporting requirements.</li><li>Budgeting Support: Collaborate with the finance team during quarterly and yearly budgeting processes.</li><li>SOX Compliance: Execute key SOX controls to maintain compliance with organizational standards.</li><li>Audit and Project Support: Assist in quarterly reviews, annual audits, and other cross-functional projects as needed.</li></ul>Why This Opportunity Stands Out:This is your chance to join a high-performing team within a market-leading organization that values its employees and invests in their success.Competitive Compensation: Enjoy a highly attractive salary and benefits package.Growth Potential: Be part of an organization poised for continued expansion in a thriving industry.Professional Development: Gain exposure to sophisticated accounting processes and develop your technical skills.Collaborative Culture: Work in an environment that emphasizes teamwork, innovation, and continuous improvement.

ServiceNOW Developer We are offering a permanent employment opportunity for a Remote ServiceNOW Developer role near D.C. Preferred. This role will primarily focus on the software engineering function, which includes designing, developing, testing, troubleshooting, and debugging of software programs for enhancements and new software-intensive systems and products. Responsibilities• Design, develop, and test software-intensive systems and products.• Troubleshoot and debug software programs to ensure smooth operations.• Collaborate with internal experts to develop technical solutions.• Apply appropriate principles, standards, processes, procedures, and tools throughout the software development life cycle.• Analyze hardware compatibility and develop software products and tools used for design, development, and maintenance of infrastructure and platforms.• Communicate effectively with internal and client project team members.• Influence team members regarding solution design, process, and/or approaches.• Coach and review the work of lower-level technical staff.• Understand and apply principles, theories, and concepts of technical domain while having a broad understanding of other related specialty areas.• Manage day-to-day objectives with significant impact on operational results or project deliverables.

Business Analyst III Senior Business AnalystLocation: Washington, D.C. Area (On-Site)Travel: Minimal (up to 10%)Duration: 6-month Contract (potential extension) Clearance: Active or Ability to Obtain a Public Trust ClearanceWe are seeking a highly skilled Senior Business Analyst to provide support for enterprise-level platforms and governance initiatives. This is an on-site role in the Washington, D.C. area and offers a unique opportunity to contribute to strategic and mission-aligned projects. The ideal candidate will be integral in aligning stakeholders, refining requirements, and supporting full project lifecycle implementation and delivery.ResponsibilitiesStrategic Planning, Intake, and Governance<ul><li>Assist in creating and enforcing the strategic roadmap and vision for enterprise platform alignment.</li><li>Ensure collaboration across business and platform teams, adhering to governance models and achieving measurable business outcomes.</li><li>Participate in governance boards and steering committees, while contributing to governance planning and enforcement.</li></ul>Business Analysis<ul><li>Act as the primary liaison for customer engagement, project support, and resolving escalations.</li><li>Define and document objectives, scope, and timelines for projects to meet established milestones within approved budgets.</li><li>Collaborate with internal teams, such as Project Managers, Release Managers, and Security Teams, to plan and deliver solutions effectively.</li><li>Contribute to platform adoption by supporting workshops, project planning, and strategic roadmap development.</li><li>Engage in estimation activities to determine time and cost requirements with cross-functional teams.</li></ul>Requirements and Stakeholder Management<ul><li>Capture and lead definition of business/user requirements, use cases, and functional stories, especially in Agile environments.</li><li>Ensure alignment between stakeholders’ expectations and implemented solutions through validation and testing activities.</li><li>Build and maintain stakeholder relationships to prioritize and model business processes and data requirements.</li></ul>Communication, Adoption, and Support<ul><li>Lead platform release teams by delivering training, testing processes, and go-live/post-implementation support.</li><li>Collaboratively refine release timelines with Release Managers and relevant stakeholders.</li><li>Drive user adoption by facilitating both group and one-on-one training sessions, while addressing change management goals.</li><li>Develop and maintain documentation, training materials, and communication deliverables to enhance platform understanding.</li><li>Actively coordinate internal deployment updates for system and solution implementations.</li></ul>

Business Analyst Key Responsibilities:<ul><li>Assist in gathering data from various internal and external sources (e.g., databases, Excel spreadsheets, APIs).</li><li>Clean, transform, and prepare data for analysis, ensuring data quality and integrity.</li><li>Help maintain and update data repositories and databases to ensure timely and accurate reporting.</li><li>Support the development and creation of reports and dashboards in business intelligence tools such as Power BI, Tableau, or Excel.</li><li>Help translate business requirements into technical specifications for reports and visualizations.</li><li>Assist in automating routine reports and visualizations to ensure efficiency and consistency.</li><li>Perform basic data analysis to identify trends, patterns, and outliers that could inform business decisions.</li><li>Assist senior analysts in ad-hoc data analysis projects, providing insights that support business initiatives.</li><li>Conduct data validation and integrity checks to ensure reports and dashboards are accurate.</li><li>Support the team in maintaining and optimizing BI tools and data systems.</li></ul>

Senior Accountant Job Title: Senior AccountantLocation: Reston, VA (Hybrid: 3–4 days in office)Compensation: $130,000–$140,000 base salary + 10% target bonus (base compensation will be determined by skills, experience, education, certifications, and overall business needs) My client is seeking a highly skilled Senior Technical Accountant to join their team. This is an excellent opportunity for candidates with a public accounting background who possess strong technical expertise, particularly with ASC 606. The ideal candidate will have hands-on experience with researching and implementing technical accounting practices within an organization. Responsibilities:<ul><li>Provide expert guidance on technical accounting matters, including revenue recognition (ASC 606) and other applicable standards.</li><li>Research and implement best practices for emerging technical accounting issues to ensure compliance and optimization.</li><li>Collaborate cross-functionally with key stakeholders to address and resolve complex accounting challenges.</li><li>Assist in preparing and reviewing technical accounting memos and reports for internal and external stakeholders.</li><li>Partner with finance leadership to support decision-making, reporting, and policy development.</li><li>Ensure accurate and timely reporting in alignment with regulatory requirements and company objectives.</li></ul>

Senior VDI Platform Engineer (Azure Virtual Desktop We are offering a permanent employment opportunity for a Senior VDI Platform Engineer (Azure Virtual Desktop) based in Washington, District of Columbia. As a Senior VDI Platform Engineer (Azure Virtual Desktop), you will play a pivotal role in supporting a broad range of programs, from planning and designing various network components to evaluating and recommending new technologies to enhance current capabilities. Job Summary:We are seeking a Senior VDI Platform Engineer with strong expertise in Azure Virtual Desktop (AVD) to join a high-profile program. In this role, you will lead the design, implementation, optimization, and support of the Virtual Desktop Infrastructure (VDI) environment to deliver secure and high-performance virtual desktop solutions. This is an onsite position located in the Washington, D.C. area, where you will collaborate with cloud engineers, security teams, and various business units to align the VDI platform with organizational goals and industry best practices.Key Responsibilities:<ul><li>Design and architect Azure Virtual Desktop (AVD) environments, including the selection of Azure resources, virtual machines, storage, and network configurations.</li><li>Collaborate with stakeholders to customize VDI solutions that meet user requirements while aligning with organizational policies and security standards.</li><li>Optimize VDI infrastructure for performance, scalability, cost efficiency, and reliability using Azure tools.</li><li>Manage implementation and configuration of Azure Virtual Desktop solutions, including provisioning virtual desktops and hosting applications.</li><li>Establish and implement Group Policies, security settings, and user profiles to support organizational standards.</li><li>Deploy and manage multi-session Windows 10/11 virtual desktops, app delivery configurations, and host pools.</li><li>Monitor system health, performance, and usage using tools such as Azure Monitor and Log Analytics, identifying areas for improvement.</li><li>Utilize Azure Active Directory (AAD) with conditional access for enhanced security.</li><li>Troubleshoot complex technical issues related to virtual desktop performance, access, and app delivery, and provide tier-3 support.</li><li>Automate routine VDI management tasks, such as scaling and patching, using PowerShell and Azure Automation.</li><li>Document system architecture, configurations, troubleshooting guides, and processes for day-to-day management and knowledge sharing.</li><li>Stay informed on the latest Azure Virtual Desktop features and best practices, incorporating advancements to improve the VDI platform.</li></ul>

Business Systems Manager We are in search of a Business Systems Manager to join our team in Bethesda, Maryland. This role is crucial in managing and enhancing our suite of financial systems that bolster our core operations in the Investment Management industry. As a Business Systems Manager, your role will involve overseeing ERP and related business applications, assuring robust system performance and a smooth user experience that aligns with our financial workflows. Responsibilities: • Act as the primary administrator and subject matter expert for core financial systems, including NetSuite, ACBS, Kyriba, and other secondary platforms. • Manage system configurations, workflows, user access, and enhancements while ensuring stability, performance, and uptime. • Collaborate closely with Finance, Accounting, Loan Operations, Data, and Application Development teams to ensure systems are efficient, scalable, and reliable. • Troubleshoot system issues and collaborate with both internal stakeholders and external support teams. • Work in partnership with Finance, Treasury, Accounting, and Operations teams to identify system needs, resolve pain points, and drive optimization. • Analyze data from financial systems to support reporting and business insights, ensuring data consistency and integrity across platforms. • Oversee daily operations of system and data integrations, ensuring accuracy and timely data flow. • Provide training, documentation, and support to ensure effective system use, leading user acceptance testing and supporting bug tracking and issue resolution. • Utilize skills such as Atlassian Jira, Business systems, Confluence, CRM, Gap Analysis, AB Testing, Agile Scrum, Backlog Grooming, Business Process Functions, and Business Requirement Document to fulfill responsibilities effectively. • Support ongoing integration projects with internal and external technical teams, monitoring integration performance, escalating and resolving issues as needed.

Temporary receptionist Robert Half is looking for a Receptionist who is articulate, resourceful, and skilled at managing multiple tasks in a fast-paced environment. If you enjoy providing excellent customer service and thrive in a variety of administrative duties, this short-term contract / temporary position could be your next great opportunity. This role is based in the Fairfax, Virginia.<ul><li>Answer and direct incoming calls with a friendly and professional demeanor</li><li>Greet visitors and ensure they are appropriately directed to the correct team member</li><li>Handle general office filing processes, maintaining organized and accessible records</li><li>Receive, review, and distribute incoming mail according to company procedures</li><li>Assist with administrative support overflow tasks, including word processing, data entry, and internet research</li><li>Order office and kitchen supplies as needed to ensure smooth daily operations</li><li>Create a welcoming environment for visitors</li></ul>

Help Desk Analyst II · Install, configure and troubleshoot computer hardware and software · Assist with new permanent onboarding account setup and change requests · Monitor helpdesk ticketing system queue and act as primary point of contact · Coordinate break/fix work with company vendors including deliveries and installs · Manage IT projects as needed and assist with departmental projects

Senior Accountant Senior Accountant / Staff Accountant (DOE) Extraordinaire Wanted!! Are you someone who thrives on solving financial puzzles, loves crunching numbers, and dreams of making an impact without the corporate monotony? Well, we’ve got your dream job right here! Come join this growing public accounting firm that is looking to add to their team that provides outsourced accounting solutions! We are on the lookout for an upbeat Senior Accountant / Staff Accountant (DOE) who’s ready to take charge and help our clients conquer all things accounting! What You'll Do:<ul><li>Client Engagement: Be the go-to accounting guru for a fun mix of industries. You’ll manage client relationships like a pro while delivering financial insights.</li><li>Books to Brilliance: Lead end-to-end outsourced accounting services—whether it’s reconciling accounts, maintaining ledgers, or fine-tuning financial reporting, you’ve got it covered.</li><li>Process Prodigy: Work smarter, not harder by streamlining workflows, sharing best practices, and keeping everything humming smoothly.</li><li>Mentorship: Be the "go-to resource" for our junior team members as you guide them through the process with patience and wisdom.</li><li>GAAP Guru: Ensure all deliverables follow professional standards and amaze clients with your compliance prowess.</li></ul> Why You'll Love Working here:<ul><li>Client Variety That’ll Keep You on Your Toes: From tech startups to local nonprofits, you’ll never have the same day twice.</li><li>Fun Firm Culture: Bring your personality to work! We celebrate wins just as much as we celebrate fantastic snacks at team meetings.</li><li>Career Growth: Whether you want to specialize, lead, or learn new skills, we’ll support you every step of the way! Think of us as your career co-pilot.</li><li>Competitive Compensation: Your hard work deserves recognition, both in perks and in pay.</li></ul> Next Steps? We’re Glad You Asked!! If you’re ready to join an accounting team that’s redefining the game of outsourced client services, we’d love to meet you. Polish up that resume, bring your positive energy, and apply now! Let’s make some financial magic together!! Send your resume to Tracy.Kaszuba at RobertHalf or to Tracy Kaszuba on LinkedIn and mention this role! Can't wait to hear from you!!

Senior Accountant Are you a detail-oriented accounting professional looking to grow your career in corporate accounting? Join a dynamic and fast-paced organization as a Senior Accountant specializing in accruals and general corporate accounting. This is a fantastic opportunity to take ownership of core accounting processes, contribute to financial operations, and develop your expertise in a collaborative and supportive environment. Email Jim Meade at Robert Half right away for consideration for this or any Robert Half job opening. Position OverviewAs a Senior Accountant, you’ll play a vital role in managing the company’s corporate accounting functions, ensuring accuracy in financial reporting, and contributing to the month-end close process. This hands-on position is ideal for someone with at least 2+ years of corporate accounting experience who is looking to deepen their knowledge and grow within a stable, forward-thinking organization. <ul><li>Manage and prepare accruals as part of the month, quarter and year-end close processes.</li><li>Perform general ledger reconciliations and ensure accuracy in financial accounts.</li><li>Assist with the preparation of financial statements by applying standardized corporate accounting practices.</li><li>Support internal and external audits by providing necessary documentation and analysis.</li><li>Contribute to accounting operations, including journal entries, variance analysis, and account reconciliations.</li><li>Monitor and enforce adherence to GAAP, SOX and internal reporting standards.</li><li>Collaborate with various departments to ensure accurate and timely financial data reporting.</li><li>Drive continuous improvement of accounting systems, policies, and procedures.</li><li>Provide guidance and mentorship to junior accounting staff, contributing to a culture of learning and excellence.</li></ul>

Accounting Manager Are you a motivated accounting professional ready to step into a leadership role? A well-established company in Baltimore, MD is seeking an experienced Accounting Manager to join their team. This hybrid opportunity offers competitive compensation, a robust bonus structure, and the chance to lead a small team while contributing to the company’s financial stability and growth. Email your resume to Jim Meade at Robert Half right away for consideration!Position SummaryThe Accounting Manager will oversee critical accounting functions while supervising a team of 3–4 staff members. Reporting directly to senior leadership, this position is ideal for someone with a desire to grow within a large corporate environment with a history of promoting from within. The selected candidate will thrive in a collaborative environment and be instrumental in streamlining processes, ensuring compliance, and driving team success.Key Responsibilities<ul><li>Supervise and mentor a team of 3–4 accounting staff, ensuring accuracy and efficiency in daily workflows.</li><li>Manage the monthly, quarterly, and year-end close processes, including reconciliations and financial statement preparation.</li><li>Ensure compliance with applicable accounting standards and company policies.</li><li>Review and analyze financial reports, identifying trends and areas for improvement.</li><li>Assist in preparing budgets, forecasts, and variance analyses as part of financial planning efforts.</li><li>Oversee internal controls to safeguard assets and ensure reliable financial reporting.</li><li>Work collaboratively with other departments and stakeholders to support organizational goals.</li><li>Engage in process improvement initiatives to enhance operational effectiveness.</li></ul>

Accounting Manager - Non-Profit Are you a seasoned accounting professional eager to lead financial operations and drive organizational efficiency? A highly impactful smaller not-for-profit organization located in Baltimore, Maryland is seeking an Accounting Manager. This role involves overseeing key financial processes, ensuring compliance with accounting standards, and supporting strategic initiatives. If you have extensive experience in accounting, payroll management, and financial reporting, this is a fantastic opportunity for you to make a significant impact. Email your resume to Jim Meade at Robert Half quickly as this role will interview quickly. <ul><li>Manage the monthly close process, ensuring financial records are accurate and timely.</li><li>Lead payroll operations, achieving high levels of accuracy and ensuring all submissions meet deadlines.</li><li>Monitor and enhance process performance metrics, including reducing emergency orders and improving overall operational efficiency.</li><li>Ensure effective budget management by maintaining expenditures within allocated thresholds.</li><li>Oversee invoice processing, ensuring timely and accurate completion with minimal need for follow-up actions.</li><li>Partner with the executive team to support fundraising and grant administration by maintaining proper grant records and assisting with donor engagement efforts.</li><li>Take on key special projects, such as strengthening data security protocols, improving project management tools, and facilitating transitions for software migrations.</li><li>Ensure adherence to financial policies and guidelines, including proper expense classification and revenue tracking.</li><li>Develop strategies to streamline payroll processes and evaluate future payroll systems or vendors.</li><li>Produce and submit local hiring compliance reports in an accurate and timely manner.</li></ul>

Account Administrator A well-known insurance provider in Hunt Valley, MD is seeking an Account Administrator to fill their opening! This role is fully onsite, with the potential to become permanent for the right fit. Primary job duties include: • Process employee and account terminations.• Process invoices and payments of accounts; including “Urgent” letter collection procedures.• Respond to client telephone calls regarding benefits, applications, account status, procedures, requests for supplies, etc.• Process incoming and outgoing mail daily.• Initiate contact with clients by telephone, mail, or e-mail regarding questions or problems.• Maintain knowledge level of benefits, products, laws and regulations, systems, and procedures and communicate this knowledge to clients as necessary.• Attend in-house training sessions.• Maintain a professional and helpful manner at all times.• Maintain high degree of accuracy and timeliness; meets or exceeds performance standards.• Ability to analyze processes and procedures to determine more efficient methods of providing administrative support.

Cyber Security Manager We are extending an opportunity for a Cyber Security Manager in the Real Estate & Property industry, based in Reston, Virginia. This role encompasses leadership of an Information Security Red Team program, integrating security considerations into IT solutions, and managing a team of information security professionals. Responsibilities: • Develop, lead, and execute an Information Security Red Team program, including the recruitment and training of team members. • Collaborate with IT and business leaders to ensure security considerations are integrated into the evaluation, selection, implementation, and configuration of IT solutions. • Represent cybersecurity interests in significant technology governance initiatives. • Oversee operations of threat and vulnerability management, recommend mitigation strategies, and effectively communicate residual risks. • Regularly assess and document the effectiveness of key security controls. • Mentor and manage a group of information security professionals, including the recruitment and onboarding of new staff. • Prepare and deliver reports to management on departmental activities, key initiatives, and performance metrics. • Utilize skills such as Checkpoint, Cisco ASA, Cisco Technologies, Cloud Technologies, Firewall Technologies, AB Testing, Auditing, AWS Technologies, and Configuration Management to enhance cybersecurity operations.