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17 results for It Systems Analyst in Washington, DC

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Job Title: Business Applications System Administrator

Location: Washington, DC

Clearance Required: Public Trust

Duration: 6-month contract (open to extension or conversion)

Job Summary:

We are seeking a highly skilled and detail-oriented System Administrator to support and optimize critical business applications, including iManage, eRooms, Confluence, and Jira. This individual will play a crucial role in ensuring these applications operate efficiently, securely, and reliably, enabling smooth business operations and cross-team collaboration. This role requires onsite work in the Washington, DC area.

Key Responsibilities:

Administer and maintain the performance of core business applications such as iManage, eRooms, Confluence, and Jira.
Perform system configurations, updates, and patches to ensure applications meet functional and security requirements.
Troubleshoot and resolve issues related to application performance, user access, and system integrations.
Monitor system health, logs, and performance metrics, proactively addressing potential bottlenecks or risks.
Manage user accounts, roles, and permissions to ensure appropriate access controls are in place.
Implement enhancements to improve system performance, efficiency, and reliability.
Configure and maintain custom workflows, automations, and add-ons within Confluence and Jira to optimize team operations.
Maintain routine backups and disaster recovery procedures to mitigate risks and ensure data protection.
Develop and manage system documentation, including configurations, workflows, and troubleshooting processes.
Apply patches, updates, and software fixes regularly to maintain security and compliance.
Collaborate in change management processes to ensure seamless system upgrades and transitions.

Qualifications:

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field (or equivalent experience).
3-5 years of experience managing business applications, particularly iManage, eRooms, Confluence, and Jira, in an enterprise environment.
Proficiency in application administration and support, including custom workflows and system optimizations.
Knowledge of SQL and basic scripting languages (e.g., Python, PowerShell) for automation and troubleshooting tasks.
Experience in monitoring and tuning the performance of business-critical systems.
Basic understanding of networking principles, security practices, and system integrations.
Strong problem-solving skills with the ability to address and resolve complex technical issues.
Excellent communication and documentation skills to facilitate cross-functional collaboration and provide end-user support.
Ability to manage multiple tasks and priorities in a dynamic environment.

Preferred Skills:

Expertise in application-specific scripting or configuration (e.g., Jira workflows, iManage customization).
Familiarity with ITIL frameworks or similar IT service methodologies.
Experience working with cloud-based or hybrid environments for enterprise applications.

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17 results for It Systems Analyst in Washington, DC

Business Systems Analyst III Job Title: Business Applications System AdministratorLocation: Washington, DCClearance Required: Public TrustDuration: 6-month contract (open to extension or conversion) Job Summary:We are seeking a highly skilled and detail-oriented System Administrator to support and optimize critical business applications, including iManage, eRooms, Confluence, and Jira. This individual will play a crucial role in ensuring these applications operate efficiently, securely, and reliably, enabling smooth business operations and cross-team collaboration. This role requires onsite work in the Washington, DC area.Key Responsibilities:<ul><li>Administer and maintain the performance of core business applications such as iManage, eRooms, Confluence, and Jira.</li><li>Perform system configurations, updates, and patches to ensure applications meet functional and security requirements.</li><li>Troubleshoot and resolve issues related to application performance, user access, and system integrations.</li><li>Monitor system health, logs, and performance metrics, proactively addressing potential bottlenecks or risks.</li><li>Manage user accounts, roles, and permissions to ensure appropriate access controls are in place.</li><li>Implement enhancements to improve system performance, efficiency, and reliability.</li><li>Configure and maintain custom workflows, automations, and add-ons within Confluence and Jira to optimize team operations.</li><li>Maintain routine backups and disaster recovery procedures to mitigate risks and ensure data protection.</li><li>Develop and manage system documentation, including configurations, workflows, and troubleshooting processes.</li><li>Apply patches, updates, and software fixes regularly to maintain security and compliance.</li><li>Collaborate in change management processes to ensure seamless system upgrades and transitions.</li></ul>

GRC Analyst About the Role:We are seeking a detail-oriented and security-minded GRC Analyst to support the development, implementation, and ongoing maintenance of security governance, risk management, and compliance activities across our secure enclave. This role is critical in helping ensure compliance with frameworks such as NIST 800-171, CMMC, and FedRAMP, while supporting internal audit readiness, policy enforcement, and system lifecycle governance. Key Responsibilities:<ul><li>Maintain and track security control implementation across systems, with a focus on NIST 800-171 and CUI compliance.</li><li>Support the development, review, and enforcement of baseline configurations, security standards, and approved software/website approvals in collaboration with IT operations teams.</li><li>Review system changes submitted through the Change Advisory Board (CAB) and verify alignment with policies and compliance requirements.</li><li>Collaborate with technical teams to ensure compliant (ie. least privilege, deny-by-default, and allow-by-exception) principles are enforced through tools such as Microsoft Entra ID (Azure AD), Intune, and Tanium.</li><li>Perform periodic risk reviews of contracts, software requests, and requests for privileged accounts.</li><li>Support internal audits, readiness assessments, and documentation reviews related to CUI handling and secure enclave operations.</li><li>Assist in maintaining and enhancing GRC documentation, including policies, procedures, standards, SSPs, POA& Ms, and audit trails.</li><li>Participate in risk assessments, vendor evaluations, and control effectiveness reviews.</li><li>Track corrective actions and ensure timely closure of findings from assessments or internal reviews.</li></ul>

Payroll Analyst We are looking for an experienced Payroll Analyst to join our team in Edgewood, Maryland. In this role, you will oversee payroll processing, compliance, and reporting while ensuring accuracy and adherence to applicable laws and regulations. You will also play a key role in system administration, audits, and fostering collaboration across departments such as HR, Accounting, and Benefits. Responsibilities: • Process payroll accurately and on time, including collecting, calculating, auditing, and entering data into the system. • Verify timesheets and collaborate with payroll vendors to ensure smooth payroll transmission and processing. • Maintain and update payroll records to reflect changes in wages, deductions, retroactive pay, and employee status. • Ensure compliance with state and federal employment laws, including preparing and filing tax ID applications when necessary. • Manage end-of-year payroll activities, including W-2 reporting, fringe benefits, and compensation adjustments. • Generate and analyze payroll reports, supporting accounting teams with tax filings and year-end reconciliations. • Conduct regular audits on leave balances, accruals, and workers' compensation, as well as prepare documentation for pension and 401(k) audits. • Administer payroll systems and ensure data accuracy, including mapping earnings and deductions to appropriate general ledger accounts. • Maintain confidential employee records and provide timely communications regarding payroll matters. • Partner with third-party vendors to manage updates related to employee benefits and ensure seamless processing.

Help Desk Analyst Job Description: We are seeking a motivated, entry-level Help Desk Technician to join our IT support team. This role is perfect for someone who enjoys helping others, has a strong customer service mindset, and is looking to grow their skills in a hands-on, supportive environment. Prior experience working in a school setting is a plus.Key Responsibilities:<ul><li>Provide first-level support for end users, primarily focused on excellent customer service</li><li>Assist with basic tasks such as password resets </li><li>Help with device imaging</li><li>Perform basic hardware support, including changing printer toner and peripheral setup</li><li>Log and track support tickets in a help desk system</li><li>Escalate technical issues as needed to senior IT staff</li></ul>This position is ideal for candidates looking to start a career in IT support and grow their technical knowledge over time.

NetSuite ERP Analyst We are offering an exciting opportunity for a NetSuite ERP Analyst to join our team in Vienna, Virginia. The role involves enhancing our business application solutions and IT processes. This position plays a crucial role in supporting and maintaining our current business solutions, ensuring they deliver maximum value to the users. Responsibilities: • Contribute to the development and execution of new business application solutions. • Work closely with stakeholders across the company for the successful implementation of solutions. • Foster the optimal use of current business solutions by guiding users. • Ensure the maintenance and support of existing business solutions. • Meet IT Service SLA and customer satisfaction KPIs. • Engage in the collection of requirements and creation of functional designs. • Leverage skills in Client Side Scripting, Cloud Technologies, CRM, and ERP - Enterprise Resource Planning. • Utilize knowledge in Microsoft, AB Testing, API Development, Business Process Functions, and Configuration Management. • Develop and manage Business Requirement Documents.

Billing Analyst We are looking for a skilled Billing Analyst to join our team on a contract basis in Annapolis Junction, Maryland. This role involves managing billing processes, overseeing accounts receivable, and maintaining customer relationships to ensure smooth financial operations. The ideal candidate will demonstrate strong organizational abilities and proficiency in accounting systems, making them integral to the success of our business. Responsibilities: • Process and manage sales orders from initiation to completion, ensuring accuracy and timely delivery. • Collaborate with vendors and customers to maintain clear communication throughout the order cycle. • Enhance office procedures and workflows to boost efficiency. • Manage customer contracts, registrations, tracking systems, and company applications. • Oversee accounts receivable processes, including customer billing, recording payments, and reconciling accounts. • Prepare detailed reports and presentations to support business and marketing projects. • Handle outstanding invoices by entering debits and credits and ensuring timely payment. • Deliver high-level customer service to address inquiries and maintain client satisfaction.

Third Party Risk Analyst LOCAL CANDIDATES ONLY APPLY! MUST BE IN THE OFFICE THE MAJORITY OF THE TIME! Robert Half has partnered with an esteemed client in the Baltimore area to hire a Third-Party Risk Analyst. As part of their risk management and internal audit team, they are seeking a Third-Party Risk Analyst to support their efforts in managing third-party relationships and ensuring compliance with regulatory requirements. As a Third-Party Risk Analyst, you will be responsible for evaluating, monitoring, and managing the risks associated with third-party vendors, suppliers, and service providers that have access to our client's data, systems, or facilities. Working closely with various departments across the organization, you will play a vital role in assessing the security, privacy, compliance, and operational risks posed by third parties and implementing risk mitigation strategies to safeguard company interests. Key Responsibilities:<ul><li>Conduct comprehensive risk assessments of third-party vendors and service providers to evaluate their capabilities, controls, and adherence to internal policies, standards, and regulatory requirements.</li><li>Review and analyze third-party contracts, agreements, and security documentation to identify potential risks, liabilities, and contractual obligations.</li><li>Develop and implement risk mitigation strategies and action plans to address identified risks and vulnerabilities associated with third-party relationships.</li><li>Monitor and track third-party risk indicators, including cybersecurity incidents, regulatory changes, financial instability, and reputational issues, to assess the ongoing risk exposure and potential impacts</li><li>Collaborate with internal audit, compliance, and information security teams to align third-party risk management efforts with broader risk management objectives and initiatives.</li><li>Collaborate with procurement, legal, and business units to ensure that third-party contracts include appropriate risk management provisions, service-level agreements, and compliance requirements.</li><li>Conduct periodic reviews and audits of third-party vendors to verify compliance with contractual requirements, security standards, and regulatory obligations.</li><li>Provide regular reporting and updates to senior management, the board of directors, and other stakeholders on the status of third-party risk management activities and key findings.</li><li>Stay informed about industry trends, emerging risks, and best practices in third-party risk management to enhance our risk management capabilities and practices.</li></ul>Our client offers an exciting opportunity to contribute to the success and resilience of a dynamic organization by effectively managing third-party risks and ensuring the integrity of their business operations. If you are a motivated and experienced risk management professional looking for a challenging and rewarding career opportunity, I encourage you to apply! Send your resume to Tracy.Kaszuba at RobertHalf or to Tracy Kaszuba on LinkedIn. LOCAL CANDIDATES ONLY!!! MUST BE ABLE TO BE IN THE OFFICE DAILY!

Treasury Analyst Are you a skilled accounting professional fluent in Korean and English looking for a role where you can thrive in a multicultural environment, leverage your treasury expertise, and grow within a dynamic organization? This opportunity offers the chance to engage in essential financial operations, support federal contracting processes, and contribute to a team-oriented culture.Key Responsibilities:<ul><li>Gain a strong understanding of the chart of accounts and assist in accurately coding business transactions.</li><li>Prepare document approval packages, such as Payment Request Forms, Expense Reimbursement Forms, and Credit Card Expense Forms, and route them for review and approval.</li><li>Enter various financial transactions into the Deltek Costpoint accounting system, including accounts payable, payroll vouchers, credit card expenses, cash disbursements/receipts, and manual journal entries.</li><li>Generate and process customer invoices, ensuring timely resolution of cash payments.</li><li>Create weekly payment proposals, export them to the bank portal, and execute payments.</li><li>Oversee accounts payable (AP) and accounts receivable (AR) aging to ensure all items are current.</li><li>Manage vendor and customer setup by entering accurate details into the system.</li><li>Perform other related duties or assignments as needed to support the accounting and treasury functions.</li></ul>

Help Desk Analyst III We are looking for a skilled Help Desk Analyst III to provide comprehensive technical support and ensure seamless IT operations within our organization. This role involves troubleshooting hardware, software, and network issues while delivering exceptional customer service to internal users and clients. This is a long-term contract position based in Washington, District of Columbia. Responsibilities: • Deliver expert technical support for workstations, applications, and procedures, addressing both routine and complex break-fix issues. • Manage and resolve incident tickets and change orders with efficiency and accuracy. • Collaborate with network engineers, application administrators, and other technical teams to identify and implement effective solutions. • Conduct setup and quality assurance testing for hardware and software installations, ensuring optimal performance for end-users. • Maintain in-depth knowledge of firm applications, remote access systems, mobile computing environments, and standard software suites such as Microsoft Office. • Troubleshoot and resolve issues related to software, hardware, network connectivity, printers, and peripherals. • Provide desk-side support for escalated technical problems when remote solutions are not feasible. • Configure workstations, laptops, and specialized software applications to meet organizational needs. • Coordinate with hardware and software vendors to address and resolve technical challenges. • Document resolution processes in the Help Desk Knowledge Base to support future troubleshooting efforts.

Business Analyst III Senior Business AnalystLocation: Washington, D.C. Area (On-Site)Travel: Minimal (up to 10%)Duration: 6-month Contract (potential extension) Clearance: Active or Ability to Obtain a Public Trust ClearanceWe are seeking a highly skilled Senior Business Analyst to provide support for enterprise-level platforms and governance initiatives. This is an on-site role in the Washington, D.C. area and offers a unique opportunity to contribute to strategic and mission-aligned projects. The ideal candidate will be integral in aligning stakeholders, refining requirements, and supporting full project lifecycle implementation and delivery.ResponsibilitiesStrategic Planning, Intake, and Governance<ul><li>Assist in creating and enforcing the strategic roadmap and vision for enterprise platform alignment.</li><li>Ensure collaboration across business and platform teams, adhering to governance models and achieving measurable business outcomes.</li><li>Participate in governance boards and steering committees, while contributing to governance planning and enforcement.</li></ul>Business Analysis<ul><li>Act as the primary liaison for customer engagement, project support, and resolving escalations.</li><li>Define and document objectives, scope, and timelines for projects to meet established milestones within approved budgets.</li><li>Collaborate with internal teams, such as Project Managers, Release Managers, and Security Teams, to plan and deliver solutions effectively.</li><li>Contribute to platform adoption by supporting workshops, project planning, and strategic roadmap development.</li><li>Engage in estimation activities to determine time and cost requirements with cross-functional teams.</li></ul>Requirements and Stakeholder Management<ul><li>Capture and lead definition of business/user requirements, use cases, and functional stories, especially in Agile environments.</li><li>Ensure alignment between stakeholders’ expectations and implemented solutions through validation and testing activities.</li><li>Build and maintain stakeholder relationships to prioritize and model business processes and data requirements.</li></ul>Communication, Adoption, and Support<ul><li>Lead platform release teams by delivering training, testing processes, and go-live/post-implementation support.</li><li>Collaboratively refine release timelines with Release Managers and relevant stakeholders.</li><li>Drive user adoption by facilitating both group and one-on-one training sessions, while addressing change management goals.</li><li>Develop and maintain documentation, training materials, and communication deliverables to enhance platform understanding.</li><li>Actively coordinate internal deployment updates for system and solution implementations.</li></ul>

Business Analyst Key Responsibilities:<ul><li>Collect, analyze, and report on key change management metrics such as change requests, approvals, implementation success rates, and post-implementation reviews.</li><li>Develop and maintain reports and dashboards in business intelligence tools (e.g., Power BI, Tableau) to track the status and progress of change management processes.</li><li>Analyze trends and patterns in change management data to identify areas for process improvement and risk mitigation.</li><li>Assist in the administration of the ServiceNow Change Management module, ensuring the proper setup and configuration of workflows and change processes.</li><li>Generate and maintain reports and dashboards within ServiceNow to track change requests and approvals.</li><li>Work with ServiceNow users to optimize the system, troubleshoot issues, and ensure accurate tracking of change requests.</li><li>Design and develop interactive dashboards and reports to provide key stakeholders with real-time insights into the status of change management activities.</li><li>Present findings in a clear, concise manner to senior leadership and business stakeholders, enabling informed decision-making.</li><li>Automate the delivery of regular reports to stakeholders to improve the efficiency of change management reporting.</li><li>Work closely with IT operations, project management, and change management teams to ensure alignment and transparency on change management metrics and status.</li><li>Provide analytical support for change impact assessments, helping teams identify potential risks or areas of improvement in the change process.</li><li>Support incident and problem management teams in relation to the outcomes of significant changes.</li><li>Continuously evaluate and optimize the change management process by identifying gaps or bottlenecks in the system and proposing improvements.</li><li>Assist in the development of best practices for tracking, managing, and reporting on changes, both in ServiceNow and across other systems.</li><li>Assist in defining and refining change management KPIs and metrics to align with business objectives and IT governance requirements.</li></ul>

Business Analyst Key Responsibilities:<ul><li>Assist in gathering data from various internal and external sources (e.g., databases, Excel spreadsheets, APIs).</li><li>Clean, transform, and prepare data for analysis, ensuring data quality and integrity.</li><li>Help maintain and update data repositories and databases to ensure timely and accurate reporting.</li><li>Support the development and creation of reports and dashboards in business intelligence tools such as Power BI, Tableau, or Excel.</li><li>Help translate business requirements into technical specifications for reports and visualizations.</li><li>Assist in automating routine reports and visualizations to ensure efficiency and consistency.</li><li>Perform basic data analysis to identify trends, patterns, and outliers that could inform business decisions.</li><li>Assist senior analysts in ad-hoc data analysis projects, providing insights that support business initiatives.</li><li>Conduct data validation and integrity checks to ensure reports and dashboards are accurate.</li><li>Support the team in maintaining and optimizing BI tools and data systems.</li></ul>

Software Specialist I We are looking for a dedicated Software Specialist I to join our team in Washington, District of Columbia. In this role, you will support the development, integration, and analysis of information systems and software applications. This is a long-term contract position, offering the opportunity to collaborate on routine assignments while gaining valuable experience in software development and systems operations. Responsibilities: • Assist in the development and integration of software applications and systems to meet project objectives. • Follow detailed procedures and instructions to ensure the accurate and timely execution of tasks. • Collaborate with supervisors, peers, and customers to address routine technical issues and provide solutions. • Perform basic programming and data manipulation tasks to support project requirements. • Manage electronic files and ensure their accurate movement through various systems. • Support quality assurance processes by following established standards and guidelines. • Utilize customer service and liaison skills to address client inquiries and maintain positive relationships. • Maintain compliance with company policies, including those related to HIPAA and data security. • Contribute to team efforts by completing assignments within defined timelines and quality standards. • Participate in training sessions to enhance technical skills and knowledge of company systems.

Help Desk Analyst II · Install, configure and troubleshoot computer hardware and software · Assist with new permanent onboarding account setup and change requests · Monitor helpdesk ticketing system queue and act as primary point of contact · Coordinate break/fix work with company vendors including deliveries and installs · Manage IT projects as needed and assist with departmental projects

Data Management Specialist Key Responsibilities: • Administer and support Azure cloud resources, including Azure SQL Database, Blob Storage, and Azure Data Lake, ensuring optimal functionality and performance. • Manage and configure Azure-based solutions for data storage, security, and access control. • Implement automation scripts for managing and provisioning Azure resources using Azure CLI and PowerShell. • Monitor and optimize SQL Server instances for efficiency and reliability. • Perform database backups, restore operations, and ensure database integrity. • Assist with migrations and upgrades of SQL Server environments to cloud-based platforms (Azure SQL). • Assist in the deployment and maintenance of applications using Apache Tomcat. • Ensure Apache Tomcat servers are running optimally and troubleshoot any issues that arise. • Contribute to the development of Data Bricks pipelines, helping to implement data transformation and data engineering processes. • Work with data teams to build scalable ETL (Extract, Transform, Load) processes using Azure Databricks. • Create and maintain Power BI reports, dashboards, and data visualizations that provide actionable insights to business teams. • Collaborate with business users to understand their reporting needs and design intuitive visualizations that help with data-driven decision-making. • Use R Studio for data analysis, statistical modeling, and generating insights from large datasets. • Work with the data science team to build predictive models and statistical reports that meet business needs. • Document processes, workflows, and configurations to ensure consistent and effective data management practices.

Sr. Consultant We are looking for an experienced Senior Consultant to join our team on a long-term contract basis in Washington, District of Columbia. This position will play a pivotal role in supporting a SharePoint modernization initiative, ensuring business requirements are met and fostering collaboration between internal stakeholders and external vendors. The ideal candidate will have extensive expertise in SharePoint environments and a strong ability to bridge technical and business needs. Responsibilities: • Collaborate with internal stakeholders to gather, analyze, and document business requirements for the SharePoint modernization project. • Work closely with SharePoint champions to define the site structure, layout, and user experience for the redesigned environment. • Facilitate planning and execution of content cleanup and reorganization activities to streamline usability. • Ensure that the updated SharePoint platform aligns with organizational objectives, enhances collaboration, and improves resource accessibility. • Act as the primary liaison between the organization and the external vendor to ensure project goals are achieved effectively. • Participate in regular project meetings, providing updates and addressing issues to maintain progress. • Support the design phase by offering insights and recommendations based on business needs and technical feasibility. • Monitor and evaluate the implementation process to ensure quality and adherence to agreed-upon standards. • Provide training and guidance to internal teams on the new SharePoint features and functionalities.

Software Development IV We are looking for an experienced Software Developer to lead the design, development, and maintenance of software applications and frameworks. This long-term contract position is based in Washington, DC, and offers the opportunity to work on complex projects that span multiple technical domains. The ideal candidate will bring expertise in programming, collaboration, and technical innovation to deliver impactful solutions. Responsibilities:• Develop, test, and maintain software applications and frameworks throughout the software development lifecycle.• Collaborate with cross-functional teams to design and implement solutions that meet project objectives.• Troubleshoot and resolve technical issues, ensuring optimal system performance.• Document processes, technical specifications, and changes to ensure clarity and consistency.• Lead or contribute to the planning and execution of large-scale projects with moderate to high complexity.• Provide mentorship and technical guidance to team members starting their careers.• Communicate effectively with internal and external stakeholders, including vendors and subcontractors.• Apply creativity and advanced problem-solving techniques to develop innovative technical solutions.• Oversee configuration management and ensure adherence to best practices in software release processes.• Conduct code reviews and ensure compliance with organizational standards.

Technology Doesn't Change the World, People Do.®

17 results for It Systems Analyst in Washington, DC

Technology Doesn't Change the World, People Do.^®