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12 results for Customer Service in Virginia Beach, VA

Dispatcher
  • Newport News, VA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • We are looking for a highly organized and proactive Dispatcher to join our team in Newport News, Virginia. This position is within the construction industry and offers a Contract to permanent opportunity for the right candidate. The ideal individual will excel at coordinating service calls, maintaining customer satisfaction, and ensuring efficient scheduling and dispatching operations.<br><br>Responsibilities:<br>• Respond to all incoming service requests within a maximum of two hours.<br>• Schedule service calls within 24 hours of receiving requests and follow up with customers at the end of the day for unscheduled services.<br>• Collaborate with the sales team to plan technician surveys for potential new business opportunities.<br>• Create work orders for new and existing customers, ensuring accurate data entry and proper cost code assignment.<br>• Keep customers informed about technician arrival times and provide updates on service status.<br>• Monitor technician locations during working hours to ensure efficient dispatching.<br>• Maintain and regularly update the dispatch board to reflect current scheduling and assignments.<br>• Communicate with customers in a thorough and courteous manner to address concerns and inquiries.<br>• Schedule and assign technicians for warranty, service, and start-up requests based on skill level and urgency.<br>• Review and validate all open service calls daily for proper scheduling and completion.
  • 2026-02-23T22:18:43Z
Teller
  • Newport News, VA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a motivated and customer-oriented individual to join our team as a Teller in Newport News, Virginia. This Contract position offers an exciting opportunity to serve as the face of a respected credit union, assisting clients with their financial needs while delivering exceptional service. If you have a passion for helping others and are eager to grow in the banking industry, we encourage you to apply.<br><br>Responsibilities:<br>• Greet clients warmly and provide personalized assistance to address their banking inquiries.<br>• Process deposits, withdrawals, and other financial transactions accurately and efficiently.<br>• Offer guidance on financial products and services, helping clients make informed decisions to meet their goals.<br>• Resolve account-related issues and assist clients with problem-solving.<br>• Promote and cross-sell credit union products and services to enhance client experiences.<br>• Maintain a clean, organized, and detail-oriented workspace while adhering to security protocols.<br>• Ensure compliance with all banking regulations and procedures.<br>• Collaborate with colleagues to support smooth daily branch operations.<br>• Stay informed about industry trends and updates to enhance service delivery.
  • 2026-02-20T14:23:44Z
Title Clerk
  • Virginia Beach, VA
  • onsite
  • Contract / Temporary to Hire
  • 16.15 - 18.70 USD / Hourly
  • We are looking for a dedicated Title Clerk to join our team in Virginia Beach, Virginia. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term career development. The ideal candidate will handle various administrative tasks related to vehicle titles while ensuring accuracy and efficiency in their work.<br><br>Responsibilities:<br>• Process vehicle titles, including conducting accurate title searches and verifying documentation.<br>• Manage inbound and outbound calls related to title inquiries and fleet vehicles.<br>• Communicate effectively via email to handle correspondence and resolve issues.<br>• Maintain detailed records and ensure proper documentation for fleet vehicles.<br>• Utilize Excel and other Office tools to organize and analyze data.<br>• Provide exceptional customer service by addressing inquiries and offering solutions.<br>• Collaborate with team members to ensure seamless workflow and adherence to deadlines.<br>• Monitor title status and follow up on pending transactions to maintain efficiency.<br>• Handle administrative tasks with attention to detail and dependability.
  • 2026-02-24T15:14:08Z
Sr. Benefits Specialist
  • Hampton, VA
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for a Part-Time experienced Sr. Benefits Specialist to join our team in Hampton, Virginia. In this long-term contract position, you will play a key role in managing and administering employee benefits programs, ensuring compliance with regulations, and providing exceptional support to employees and retirees. This is an excellent opportunity to contribute to a government organization while building upon your expertise in benefits coordination.</p><p><br></p><p>Responsibilities:</p><p>• Manage the daily administration of various employee benefits programs, including medical, dental, vision, life insurance, flexible spending accounts, and disability coverage.</p><p>• Process benefit-related changes such as terminations, status updates, beneficiary modifications, and enrollments for employees and retirees.</p><p>• Provide expert customer service and consultations to employees and retirees regarding benefit options, policies, and procedures.</p><p>• Conduct orientations, webinars, and informational sessions to educate employees about available benefits and associated costs.</p><p>• Oversee timely enrollment and termination activities within benefits plans, ensuring accuracy and compliance.</p><p>• Track and report billing activities, missed payments, and payment submissions to third-party vendors.</p><p>• Ensure adherence to federal, state, and local regulations, including processing court-ordered benefit adjustments in accordance with legal guidelines.</p><p>• Assist with planning and executing Open Enrollment activities, including communication and coordination with employees.</p><p>• Support payroll operations by processing payroll-related benefit deductions and performing wire transfers.</p><p>• Coordinate and provide guidance on Family and Medical Leave (FMLA) and Hybrid Disability Programs, collaborating with payroll, HR, legal, and external vendors as necessary.</p>
  • 2026-02-18T15:43:54Z
Administrative Technician
  • Newport News, VA
  • onsite
  • Temporary
  • 17.10 - 19.80 USD / Hourly
  • We are looking for a detail-oriented Administrative Technician to join our team in Newport News, Virginia. In this role, you will provide essential administrative support, ensuring smooth operations and efficient coordination of tasks. This is a long-term contract opportunity within the non-profit sector, offering the chance to contribute meaningfully while honing your organizational and communication skills.<br><br>Responsibilities:<br>• Perform administrative tasks such as scheduling appointments, managing calendars, and coordinating meetings.<br>• Respond to inbound calls promptly and provide exceptional customer service.<br>• Conduct high-volume data entry with accuracy and maintain meticulous records.<br>• Scan, file, and organize documents to ensure easy retrieval and secure storage.<br>• Assist in creating and maintaining detailed filing systems for organizational efficiency.<br>• Support team members by managing daily workflows and prioritizing tasks.<br>• Collaborate with various departments to ensure seamless communication and task execution.<br>• Monitor and maintain office supplies and equipment, addressing issues as needed.<br>• Compile reports and assist in preparing presentations for internal and external stakeholders.<br>• Uphold confidentiality and professionalism in handling sensitive information.
  • 2026-02-20T00:44:06Z
Sr. Accountant
  • Norfolk, VA
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • We are looking for a skilled and detail-oriented Senior Accountant to join our team in Norfolk, Virginia. This role involves managing and analyzing financial operations for various foundations, including educational, athletic, museum, real estate, and alumni organizations. The ideal candidate will bring a deep understanding of accounting principles, excellent analytical skills, and a commitment to maintaining accurate financial records.<br><br>Responsibilities:<br>• Conduct thorough examinations, reconciliations, and verifications of financial records to ensure accuracy and compliance.<br>• Prepare detailed financial reports by compiling and analyzing complex data sets.<br>• Manage bank reconciliations and ensure proper handling of receivables, payables, and other financial transactions.<br>• Implement and maintain best practices in financial processes under the guidance of the Accounting Supervisor.<br>• Utilize automated financial systems and advanced Microsoft Excel functions for monitoring and reporting financial data.<br>• Research and apply new accounting standards and pronouncements to improve financial operations.<br>• Collaborate with team members to address customer service inquiries and resolve financial issues effectively.<br>• Ensure compliance with fund accounting principles, particularly for non-profit organizations.<br>• Support month-end close processes and assist in maintaining general ledger accuracy.<br>• Contribute to grant accounting activities and financial reporting requirements for non-profit entities.
  • 2026-02-10T19:33:40Z
Project Manager
  • Chesapeake, VA
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • <p><strong>Project Manager – Construction & Mechanical Systems</strong></p><p><br></p><p>The Project Manager oversees assigned projects from initiation through completion, ensuring high-quality execution, strong client satisfaction, and strict adherence to budgetary and performance targets. This role serves as the central point of coordination among internal teams, vendors, and clients.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p>* Establish project frameworks, including cost projections, value schedules, kickoff meetings, and closeout procedures.</p><p>* Prepare, manage, and distribute technical documentation, including equipment and ductwork submissions.</p><p>* Create and implement project execution plans in collaboration with fabrication teams and BIM resources when applicable.</p><p>* Review supplier and manufacturer documentation to confirm compliance with specifications prior to client submission.</p><p>* Coordinate purchasing activities, track material production, and manage logistics to support timely site delivery.</p><p>* Monitor construction progress, participate in recurring project meetings, update schedules, and manage scope modifications.</p><p>* Evaluate project completion status to support accurate monthly invoicing and financial reporting.</p><p>* Oversee financial performance, labor allocation, material usage, permitting, and contractual obligations.</p><p>* Enforce safety standards and complete required risk assessments in accordance with project and regulatory guidelines.</p><p>* Serve as the primary liaison for clients, maintaining strong relationships while proactively addressing concerns.</p><p>* Foster collaboration among contractors, subcontractors, and internal stakeholders to support project success.</p><p><br></p><p><strong>Required Qualifications</strong></p><p><br></p><p>* Minimum of ten years of relevant field experience, including at least five years in a leadership role, or a technical bachelor’s degree combined with project management experience.</p><p>* Completion of a recognized trade apprenticeship, technical certification, or journeyman-level training in sheet metal or related disciplines preferred.</p><p>* Proven experience coordinating large rooftop mechanical installations, including air handling units and rooftop systems, in partnership with rigging and structural teams.</p><p>* Background in large-scale hospitality or multi-unit residential construction strongly desired.</p><p>* Proficiency in industry-standard project management practices and tools.</p><p>* Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.</p><p>* Ability to interpret construction drawings, technical specifications, and contractual documents.</p><p>* Strong communication, presentation, and relationship-building capabilities.</p><p>* Demonstrated ability to analyze financial performance and implement corrective measures when needed.</p><p>* Track record of effectively leading teams in collaborative environments.</p><p>* Capacity to manage multiple concurrent projects while meeting client-driven timelines.</p><p>* Experience with Timberline, CAD, and/or BIM platforms is a plus.</p>
  • 2026-02-13T03:58:41Z
Career Advisor
  • Norfolk, VA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p>We are looking for a dedicated Career Advisor to join our team in Hampton, Virginia. In this role, you will provide individualized career services and guidance to job seekers, assisting them with career planning, occupational skills training, and job placement. This is a Contract to permanent position within the non-profit sector, offering an opportunity to make a meaningful impact on the lives of program participants.</p><p><br></p><p>Responsibilities:</p><p>• Guide job seekers through career planning and occupational skills training to help them achieve their employment goals.</p><p>• Conduct intake interviews to assess program eligibility and suitability while documenting information electronically in accordance with federal and state policies.</p><p>• Develop individualized service strategies that outline training needs and objectives based on assessments and interviews.</p><p>• Maintain accurate case files, monitor participant progress, and track outcomes throughout program involvement.</p><p>• Provide job placement counseling and follow-up services to ensure participants maintain employment and meet retention goals.</p><p>• Coordinate with training providers and community agencies to support enrolled participants.</p><p>• Conduct program orientation sessions in both group and individual settings, either on-site or off-site.</p><p>• Analyze labor market trends to identify high-demand occupational areas and recommend relevant training opportunities.</p><p>• Ensure timely and accurate data entry into program systems while adhering to confidentiality standards.</p><p>• Prepare monthly reports detailing participant activity and program outcomes.</p>
  • 2026-02-24T14:43:42Z
Data Architect
  • Virginia Beach, VA
  • onsite
  • Contract / Temporary to Hire
  • 60.00 - 130.00 USD / Hourly
  • <p> Develop data models, database schemas, and integration patterns that support digital credentials,</p><p>transcripts, apostilles, and vital records.</p><p>• Create and enforce data governance policies ensuring compliance with FERPA, state regulations, and</p><p>government data security standards.</p><p>• Define data standards and metadata management strategies across both platforms.</p><p>• Lead the technical strategy for data integration between legacy systems and modern cloud-based</p><p>solutions.</p><p>Security & Compliance</p><p>• Ensure data architecture meets SOC2 Type II requirements and government security standards.</p><p>• Design and implement data encryption, access controls, and audit mechanisms for sensitive credential</p><p>and vital record data.</p><p>• Collaborate with security teams to conduct threat modeling and implement data protection measures.</p><p>• Maintain compliance with privacy regulations, including FERPA, state data protection laws, and records</p><p>retention requirements.</p><p>Platform Integration & Development</p><p>• Architect data pipelines and ETL processes for credential issuance, verification, and digital record</p><p>management</p><p>• Design APIs and integration layers that enable secure data exchange with educational institutions and</p><p>government agencies.</p><p>• Work with development teams to implement data solutions in cloud environments (AWS, Azure, or</p><p>similar)</p><p>• Optimize database performance and scalability to handle high-volume credential processing and</p><p>verification requests.</p><p> </p><p>Analytics & Reporting</p><p>• Design data warehousing and business intelligence solutions supporting operational and strategic</p><p>decision-making.</p><p>• Create data models that enable reporting on credential issuance, verification trends, and system usage</p><p>across both platforms.</p><p>• Develop KPIs and metrics frameworks to measure platform performance and customer satisfaction.</p><p>Collaboration & Leadership</p><p>• Mentor development teams on data best practices, modeling techniques, and architectural patterns</p><p>• Document data architecture, create technical specifications, and maintain architecture decision records.</p><p>• Participate in vendor evaluations and technology selection for data-related tools and platforms.</p><p>Qualifications</p><p><br></p>
  • 2026-02-23T18:54:06Z
Digital Project Manager
  • Virginia Beach, VA
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Robert Half’s client is seeking a highly skilled <strong>Digital Creative Manager</strong> to lead digital content development, creative strategy, and workflow management within a fast‑paced, collaborative environment. This role is ideal for a creative leader who excels at balancing hands‑on production with structured project management. The position requires strong experience using <strong>Smartsheet</strong> to manage creative operations, timelines, and cross‑functional collaboration.</p><p><strong>Key Responsibilities</strong></p><p><strong>Creative Direction & Production</strong></p><ul><li>Lead concept development and execution of digital creative assets, including social media content, web graphics, email visuals, video storyboards, and digital advertising.</li><li>Ensure brand consistency across all creative deliverables.</li><li>Provide creative direction to designers, freelancers, and external vendors.</li><li>Review and refine creative assets to ensure quality and alignment with campaign goals.</li></ul><p><strong>Digital Content Strategy</strong></p><ul><li>Collaborate with marketing teams to develop digital content strategies that support brand awareness, engagement, and lead generation.</li><li>Optimize creative assets for performance across digital platforms.</li><li>Analyze creative performance metrics and recommend improvements.</li></ul><p><strong>Project & Workflow Management (Smartsheet)</strong></p><ul><li>Build and manage project plans, creative calendars, and production workflows using <strong>Smartsheet</strong>.</li><li>Track deadlines, deliverables, and resource allocation.</li><li>Create Smartsheet dashboards, reports, and automated workflows to streamline communication.</li><li>Implement best practices for creative intake, prioritization, and delivery.</li></ul><p><strong>Cross‑Functional Collaboration</strong></p><ul><li>Partner with marketing, communications, admissions, and leadership teams to understand project needs and translate them into creative solutions.</li><li>Coordinate with external agencies, photographers, videographers, and other creative partners.</li><li>Support internal stakeholders with creative assets for campaigns, events, and organizational initiatives.</li></ul><p><br></p><p><br></p>
  • 2026-02-16T19:43:41Z
Staff Accountant
  • Suffolk, VA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 25.00 USD / Hourly
  • We are looking for an experienced Staff Accountant to join our team in Suffolk, Virginia. This Contract to permanent position offers an excellent opportunity to contribute to a dynamic environment within the construction industry. The ideal candidate will play a key role in managing financial operations, ensuring compliance, and supporting cross-functional teams.<br><br>Responsibilities:<br>• Maintain clear and consistent communication with vendors, customers, employees, and leadership to address issues promptly.<br>• Assist with administrative tasks related to accounts payable, operations, and project management.<br>• Prepare monthly account reconciliations for the balance sheet to ensure accuracy.<br>• Create and post monthly closing journal entries as part of the financial reporting process.<br>• Support intercompany invoicing and consolidation to ensure proper accounting practices.<br>• Process weekly payroll efficiently and accurately.<br>• Review vendor statements against system payables and follow up to resolve missing invoices.<br>• Compile detailed financial data and generate reports for internal and external use.<br>• Utilize software platforms such as Excel and other Microsoft tools to streamline accounting functions.<br>• Collaborate with project managers, engineers, and other construction professionals to ensure smooth financial operations.
  • 2026-02-24T13:44:04Z
Supply Chain Analyst
  • Newport News, VA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>This role will focus on supporting optimiziation efforts in the supply chain processes and participate in within a manufacturing environment. The ideal candidate will have hands-on experience in 4 walls operations setting and will be responsible for supporting progress on initiatives that enhance operational efficiency.</p><p>Key Responsibilities:</p><p>• Support supply chain operations within the physical boundaries of a manufacturing facility.</p><p>• Collaborate with cross-functional teams to push forward critical activities and resolve issues.</p><p>• Analyze key metrics and pain points to demonstrate improvements using Excel and other analytical tools.</p><p>• Assist with client engagement and change management initiatives to ensure successful implementation of projects.</p><p>• Utilize Lean, Six Sigma, or Industrial Engineering methodologies to optimize processes.</p><p><br></p>
  • 2026-01-23T01:48:52Z